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Habberstad BMW - Service Center

Huntington Station, NY

4.6
287 Reviews
Call Service Center (800) 997-9313

287 Reviews of Habberstad BMW - Service Center

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November 11, 2023

Matt the service advisor was great! Kept me updated throughout the whole process of my repair. Great job! More

by MELABELA7788
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Nov 13, 2023 -

Habberstad BMW responded

We're glad to know that Matt kept you well-informed throughout your repair process at Habberstad BMW. Thanks for the positive feedback!

Helpful
November 11, 2023

Pete is always a pleasure to work with. I never have to be concerned my vehicle will be handles with the upmost care and attention. More

by Henry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
UB
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Nov 13, 2023 -

Habberstad BMW responded

Henry, it's great to know that Pete and our team at Habberstad BMW have been able to provide you with such a positive experience. We appreciate your trust in us!

Helpful
November 10, 2023

Efficient, friendly service. All staff was very helpful and explained what was needed for the truck clearly More

by helhof74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Mitchell
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Nov 10, 2023 -

Habberstad BMW responded

We're glad to know you found our service efficient and friendly at Habberstad BMW. It's important for us that everything is clear and well-explained. Thanks for your feedback!

Helpful
November 10, 2023

Always have a positive customer service experience at this dealership. Peter Perpallis especially helpful and professional. More

by harish.pAREKH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Perpallis
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Nov 10, 2023 -

Habberstad BMW responded

Harish, it's great to know you had a positive experience with Peter and our team at Habberstad BMW. We appreciate your feedback!

Helpful
November 10, 2023

Waiting area was clean and comfortable. Reasonable wait time. Staff was very friendly and nice More

by bafeinstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephan Laroche
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Nov 13, 2023 -

Habberstad BMW responded

Thanks for the 5-star feedback! We hope to see you at Habberstad BMW again soon!

Helpful
November 01, 2023

Entire staff is very efficient and personable especially Pete whom I deal with for service. More

by Tuscansun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete
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Nov 01, 2023 -

Habberstad BMW responded

Thank you for leaving Habberstad BMW a five-star review! We are glad that Pete and our staff were efficient and a pleasure to deal with. Safe travels!

Helpful
October 24, 2023

Best service, best BMW dealership around. Mike Pucci is the best client advisor. Couldn't be happier with the service, communication and convenience of Habberstad. More

by Kbraha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pucci
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Oct 25, 2023 -

Habberstad BMW responded

We're delighted to know you had such a positive experience with Mike Pucci and the rest of our team at Habberstad BMW. Thanks for your kind words!

Helpful
September 28, 2023

Great service manager named Mike made me very comfortable. Car came back just as I would expect More

by isher1123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Natiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike in service
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Sep 28, 2023 -

Habberstad BMW responded

We are glad to hear that Mike made you feel comfortable during your service visit. Thank you for choosing Habberstad BMW!

Helpful
June 29, 2023

Great. Friendly. Excellent service. Knowledgeable staff. Quick and easy service. Helpful. Would recommend this service. More

by ArthursWebmail
Recommend Dealer
Yes
Employees Worked With
Service Department
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Helpful
November 21, 2022

The Habberstad service department needs a course on how to treat clients. Very unfriendly, unorganized and not supportive when reviewing car mechanical issues. I waited online for 30 minutes to drop my ca More

by Pvb07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Sales guy was good
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Nov 21, 2022 -

Habberstad BMW responded

Customer service is our priority, so it's concerning to see this feedback. I want to apologize for the delay you experienced upon your arrival and for any lack of communication from our team. I will share this information in our efforts to improve, and in the meantime, if you could please give me a call, I would like to address your concerns further. Thank you, Vincent Durante - Service Director - 631-418-3282

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