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Habberstad BMW - Service Center

Huntington Station, NY

4.6
366 Reviews
Call Service Center (800) 997-9313

366 Reviews of Habberstad BMW - Service Center

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February 17, 2024

Precise thorough friendly specialists Always efficient and eager to provide great service. A real pleasure! More

by PDbeauty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Abbatiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Kelly
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Feb 19, 2024 -

Habberstad BMW responded

We're delighted to know that you found our service at Habberstad BMW efficient and enjoyable. Our team always strives for precision and friendliness! Thanks so much for the positive feedback.

February 16, 2024

Service was fine. I did not appreciate the multitude of text and emails reminding me of the appointment. More

by debrascarf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audra Pittel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2024 -

Habberstad BMW responded

Debra, we appreciate your feedback and we're glad to know that you were satisfied with our service at Habberstad BMW. We apologize if the reminders seemed excessive - we'll take note of this for future improvements. Thank you!

February 10, 2024

Had a great experience with the advisor - and would highly recommend the service at Habberstad BMW More

by JASONYLIN
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Sofield
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Feb 12, 2024 -

Habberstad BMW responded

Thank you for leaving Habberstad BMW a five-star review! We are thrilled to hear you had a smooth service experience with our team. See you down the road!

February 10, 2024

These guys are great… My advisor Stephan is awesome, He understands and help with my car issues/ problems and service needed…I feel at ease to know that my car os always handled very well… I will recommend More

by HSINGH1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephan LaRoche
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Feb 12, 2024 -

Habberstad BMW responded

We're so glad to know that Stephan and our team at Habberstad BMW have been able to assist with your car needs! Your recommendation means a lot. Thank you for the positive review, we'll continue doing our best for you!

February 10, 2024

Comfortable waiting area. Kept the appointment time. Helpful, pleasant staff. I would recommend this dealership to Others. More

by KATHLEEN.DOWLING7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audra Pittel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2024 -

Habberstad BMW responded

Kathleen, we're glad to know you had a comfortable and timely experience at Habberstad BMW. Thanks for recommending us!

February 09, 2024

Great experience with habberstad bmw of huntington. Service advisor and technician staff very knowledgeable and friendly. More

by crawj75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Feb 09, 2024 -

Habberstad BMW responded

We're delighted to know you had a great experience with our knowledgeable and friendly team at Habberstad BMW of Huntington. Thanks for the positive review!

February 09, 2024

Courteous service. Transparent. My work is reviewed and explained. Ease dropping off car. Always has a loaner. If waiting the waiting room is comfortable. Send me vide More

by THECFP1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Mitchell
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Feb 09, 2024 -

Habberstad BMW responded

We're glad to know you've had a positive experience with our service team at Habberstad BMW. Transparency and comfort are key for us, so it's great to see that reflected in your visit. We appreciate the feedback!

February 08, 2024

Fit me in same day for an urgent tire issue and was able to find me a loaner car More

by jagrillomd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Mitchell
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Feb 08, 2024 -

Habberstad BMW responded

Thank you for choosing Habberstad BMW! We are glad to hear that our team could fit you in on short notice! Drive safe!

February 08, 2024

Peter is the best to work with He communicates all along the way and explains everything. It is a pleasure to deal with him. More

by mmrind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Perpall
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Feb 08, 2024 -

Habberstad BMW responded

We're delighted to know that Peter made your experience at Habberstad BMW a pleasant one with his excellent communication and explanations. Thank you for the positive feedback!

February 07, 2024

The customer service was terrible. The tone in which my rep spoke/texted me was insulting. I felt I was being bullied. The service manager never returned my call. More

by monacolisa1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benny Vukic
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2024 -

Habberstad BMW responded

I'm really sorry to hear about your experience. This is not the level of service we aim for and it's disappointing to know that you felt this way. I'd like to look into this further, so if you're open to discussing this more, please reach out at your earliest convenience. Thank you, Vincent Durante - Service Director - 631-418-3282

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