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Habberstad BMW - Service Center

Huntington Station, NY

4.6
318 Reviews
Call Service Center (800) 997-9313

318 Reviews of Habberstad BMW - Service Center

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February 08, 2024

Peter is the best to work with He communicates all along the way and explains everything. It is a pleasure to deal with him. More

by mmrind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Perpall
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Feb 08, 2024 -

Habberstad BMW responded

We're delighted to know that Peter made your experience at Habberstad BMW a pleasant one with his excellent communication and explanations. Thank you for the positive feedback!

February 07, 2024

The customer service was terrible. The tone in which my rep spoke/texted me was insulting. I felt I was being bullied. The service manager never returned my call. More

by monacolisa1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benny Vukic
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2024 -

Habberstad BMW responded

I'm really sorry to hear about your experience. This is not the level of service we aim for and it's disappointing to know that you felt this way. I'd like to look into this further, so if you're open to discussing this more, please reach out at your earliest convenience. Thank you, Vincent Durante - Service Director - 631-418-3282

February 04, 2024

The service writer that is assigned to my account is the best one at this location. More

by DEBBY572
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kelly
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Feb 05, 2024 -

Habberstad BMW responded

Thank you, Debby, for the five-star review! We are glad that the Habberstad BMW team did an excellent job. Until next time!

February 04, 2024

BEWARE! !! They do not honor the manufacturer's warranty and will claim the part is not defective even though your check engine light is on and the code comes More

by Anon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Sofield
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February 03, 2024

I have had nothing but great experiences with this service center! I travel further to come here than use one close to my house. They always get me in quickly and are communicative. Excellent service. More

by SUZANNE m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Puccio
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Feb 05, 2024 -

Habberstad BMW responded

Suzanne, we're delighted to know you've had great experiences with our service center at Habberstad BMW. We appreciate your loyalty and look forward to continuing the excellent service!

February 03, 2024

Everything was great. Got me in for last minute appointment and I was very pleased. More

by inrecessed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kelly. 5 stars
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Feb 05, 2024 -

Habberstad BMW responded

It was a pleasure assisting you with your vehicle! Thanks for stopping in at Habberstad BMW and leaving us a five-star review. Have a great day!

February 02, 2024

My service at Habberstad BMW was exceptional from beginning to end… I am Very Satisfied with the service provided More

by MAJMELIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Perpall
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Feb 02, 2024 -

Habberstad BMW responded

We're so glad to know you had an exceptional experience from start to finish at Habberstad BMW. Your satisfaction is our top priority! Thanks for the review and we look forward to serving you again in the future.

February 02, 2024

I had a good experience at this service center. I’ll be sure to return. More

by timurruzehaji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete mitchell
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Feb 02, 2024 -

Habberstad BMW responded

It's great to hear you had a five-star experience at Habberstad BMW! We look forward to seeing you back in the future. Safe travels!

February 02, 2024

Excellent, very courteous and timely service at Habberstad BMW. Peter in service was terrific. Thanks More

by eschein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Drake
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

Habberstad BMW responded

We're glad to know you had a great experience with Peter and our team at Habberstad BMW. Thanks for the positive feedback, we appreciate it!

February 01, 2024

Stephan is a wonderful service advisor, Habbertsad BMW is an outstanding location to deal with and I have always appreciated the detail to customer experience. My car was fixed, clean immaculately and recei More

by JULIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephan
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Feb 01, 2024 -

Habberstad BMW responded

Julian, it's great to know that Stephan and our team at Habberstad BMW provided you with an outstanding service experience. We're glad we could get your car back to you quickly and in top shape! Thanks for choosing us.

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