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Habberstad BMW - Service Center

Huntington Station, NY

4.6
365 Reviews

365 Reviews of Habberstad BMW - Service Center

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April 02, 2024

Peter Mitchell is the best service advisor, he is always very thorough and gives pertinent advice. More

by SC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Natiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Drake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Habberstad BMW responded

Thank you for taking the time to share your visit with Peter! We love to hear you always have a thorough and useful experience here at Habberstad BMW.

March 31, 2024

Parker was amazing! Very knowledgeable and efficient with every step of the way. Made everything seamless for us More

by adair5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parker Kaye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Habberstad BMW responded

We're so glad to know that Parker welcomed you to Habberstad BMW with a seamless experience! We appreciate your feedback and look forward to serving you again in the future. Take care!

March 31, 2024

I am very happy with their job, they’re very polite and professional . Well done More

by SCOTT11415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Natiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter perpall
Apr 01, 2024 -

Habberstad BMW responded

Happy customers make us happy, Scott! Thank you sharing your appreciation for the Habberstad BMW Team!

March 30, 2024

Great and quick service. Will continue to come back for all car service needs. Love Habberstad More

by 322sdf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael puccio
Apr 01, 2024 -

Habberstad BMW responded

We are so grateful to have earned your loyal business here at Habberstad BMW. See you next time!

March 30, 2024

Fast efficient service for an inspection and tire replacement. Service advisor was friendly and provided timely updates. More

by megfaillace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Sofield
Apr 01, 2024 -

Habberstad BMW responded

We're glad to know you had a positive experience with our service team at Habberstad BMW! Thank you for trusting us with your inspection and tire replacement. We appreciate the feedback!

March 30, 2024

The work was performed promptly and I was kept updated along the way. I was also provided a loaner car, which simplified the whole process. More

by ALPAGOEL77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Mitchell
Apr 01, 2024 -

Habberstad BMW responded

We're glad to know that our team at Habberstad BMW was able to provide you with prompt service and a loaner car. We appreciate your feedback!

March 28, 2024

Mike Puccio is an excellent advisor. He is really friendly, and is always super thorough and knowledgeable in his work! I would definitely recommend any of my friends or family go to Mik More

by RACHELB.GREGORY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Puccio
Mar 28, 2024 -

Habberstad BMW responded

Rachel, we're delighted to know that Mike's friendly and knowledgeable service left a positive impression on you at Habberstad BMW. We appreciate your recommendation!

March 27, 2024

Stephan LaRouche is just bad at his role. He is disorganized and misrepresents the dealers position frequently. I asked several time to speak to a manager with no reply or follow up. On two s More

by MIKESMITH.MSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephan LaRouche
Apr 10, 2024 -

Habberstad BMW responded

Mike, I'm sorry to read about your experience. It's important for us that our customers feel heard and valued, so it's disappointing to see we've missed the mark here. We understand your frustration and that we've lost your confidence, but we take these concerns seriously and would like an opportunity to address them directly with you. If you're willing, please reach out at your earliest convenience so we can work towards a resolution together. Thank you, Pete Mitchell - Service Drive Manager - 631-271-7177

March 26, 2024

Mike provides great service always. The service people were prompt and addressed all aspects of the service. More

by Eugene.mcgarry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Abbatiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Precht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Habberstad BMW responded

Eugene, we're glad to know Mike and our team at Habberstad BMW provided you with great service. We appreciate your feedback!

March 26, 2024

Very efficient but a little slow with service, told certain pickup time but were still working on car.Nice staff! More

by LDEMESTICHAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete in service was really good
Mar 26, 2024 -

Habberstad BMW responded

We appreciate your feedback! We're glad to know our team at Habberstad BMW was efficient and friendly, but we apologize for the delay in service. Your patience is greatly appreciated and we'll work on improving our timeliness!

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