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Habberstad BMW - Service Center

Huntington Station, NY

4.6
318 Reviews
Call Service Center (800) 997-9313

318 Reviews of Habberstad BMW - Service Center

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March 06, 2024

Service shop are pros, and overall level of service and customer support is very high. They seem to go above and beyond. More

by dpl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Puccio - 5 stars
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Mar 06, 2024 -

Habberstad BMW responded

We're grateful for your kind words about our service team at Habberstad BMW! We strive to provide top-notch customer support and we're glad you've appreciated it. Thanks for the review!

March 05, 2024

Peter Perpaul is awesome to work with and always goes above and beyond to find the issues and get them fixed. All the service techs are wonderful More

by DLETTIERE27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter perpaul
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Mar 05, 2024 -

Habberstad BMW responded

We're so glad to know that Peter and our amazing team at Habberstad BMW were able to provide you with excellent assistance. Thanks for sharing your positive experience!

March 05, 2024

Great customer service, Prompt delivery of my vehicle And good accommodations with my car loaner More

by jaime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Perpall
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Mar 05, 2024 -

Habberstad BMW responded

Jaime, thank you for sharing your experience at Habberstad BMW! We are happy to hear that everything went smoothly and you enjoyed the loaner car. Have a great rest of your day!

March 02, 2024

Peter Perpall is an excellent advisor and very helpful. It is time for him to get promoted. More

by EGGSRG
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Perpall
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Mar 04, 2024 -

Habberstad BMW responded

We are glad to hear that Peter provided excellent service. He is an asset to the team! Thank you for choosing Habberstad BMW!

March 02, 2024

The service department is great and efficient. Mike Puccio is a great advisor and goes above and beyond to help with our needs. More

by JHGEWANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Puccio
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Mar 04, 2024 -

Habberstad BMW responded

We're glad to know you had a great experience with Mike and our service department at Habberstad BMW. We appreciate your feedback!

March 02, 2024

Mechanic found one simple problem that could remedy and left it there kam more damage to the vehicle More

by marioacalderon81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marissa Natiello
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2024 -

Habberstad BMW responded

Mario, per your request to diagnose and repair the engine, we discovered in the time we spent assessing the issue that the repairs that would be required in order to remedy the mechanical and electric issues would be greater than the worth of the vehicle long term, and we explained that resources were better placed toward the purchase of another vehicle. If there is anything further you would like to discuss regarding the matter, please let us know. Thank you, Vincent Durante - Service Director - 631-418-3282

March 01, 2024

Mr Pete Mitchell is always helpful and goes out of his way to make sure my service is always a great experience . He personally walks me to the loaner and explains the cars functionality and answers any q More

by LARRYLEON162
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
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Mar 01, 2024 -

Habberstad BMW responded

Larry, we're delighted to know that Pete always provides you with top-notch service at Habberstad BMW. We appreciate your kind words and look forward to assisting you in the future!

February 29, 2024

The guy at service department was very nice, responded to me quickly even when he was sick. More

by LCLLCY1228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
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Feb 29, 2024 -

Habberstad BMW responded

Thank you for leaving Habberstad BMW a five-star review! It is wonderful to hear that our team was responsive and ensured you were taken care of.

February 29, 2024

Experience at Habberstad has always been nothing short of excellent. Its a welcoming environment and the people there are easy to talk to. More

by james.katigbak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Fequire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Sofield
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Feb 29, 2024 -

Habberstad BMW responded

We're so glad to know that you've consistently had excellent experiences at Habberstad BMW. We always aim for a welcoming environment and easy communication. Thanks for the positive feedback!

February 28, 2024

Matthew Kelly was excellent. He always makes sure that my M3 is taken care of. More

by basilmjoseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kelly
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Feb 28, 2024 -

Habberstad BMW responded

Matthew will appreciate the kudos! Thanks for sharing your experience working with our excellent service team at Habberstad BMW. We look forward to seeing you and your BMW M3 again in the future!

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