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Habberstad BMW - Service Center

Huntington Station, NY

4.6
366 Reviews
Call Service Center (800) 997-9313

366 Reviews of Habberstad BMW - Service Center

Sort by
January 25, 2025

Excellent service overall. Beautiful waiting area with all of the amenities needed. Service Advisors are very kind and professional. More

by ARNOLD5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith Finance Manager
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Jan 27, 2025 -

Habberstad BMW responded

Thank you for sharing your positive experience with us at Habberstad BMW! We're delighted to hear that our service and amenities met your expectations. We look forward to welcoming you back in the future!

January 18, 2025

Prompt service, great results. Eric in service explained everything. BMW Genuis also spent time explaining how my issue was resolved. More

by HAVDOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Service department
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Jan 20, 2025 -

Habberstad BMW responded

We're delighted to hear that Eric and our BMW Genius provided you with prompt service and clear explanations at Habberstad BMW. Thank you for sharing your experience!

January 18, 2025

Great dealing with Habberstad. Nic was great and very helpful. Would definitely recommend them in future. More

by sjames9016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nic
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Jan 20, 2025 -

Habberstad BMW responded

We're delighted to hear that Nic provided helpful service during your visit to Habberstad BMW. Thank you for recommending us, and we look forward to assisting you again in the future!

January 17, 2025

Mike is absolutely amazing. Always polite with all the customers. Very knowledgeable and always communicate promptly. More

by mshamalov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waleed Tariq
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2025 -

Habberstad BMW responded

We're delighted to hear that Mike provided you with such excellent service at Habberstad BMW. Thank you for sharing your experience!

January 17, 2025

The were extremely helpful and they picked up and dropped off both of our cars. More

by al.tantilloautogroup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Precht
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Habberstad BMW responded

Thank you for choosing Habberstad BMW! We are glad to hear that our team has provided such helpful service.

January 15, 2025

Not enough seating. There was confusion about how to get my car when finished I didn’t get the help I was looking for regarding some issues I was having with my car. Tha More

by customer
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
This was in reference to the service department
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Jan 16, 2025 -

Habberstad BMW responded

Thank you for sharing your feedback. We apologize for any confusion and inconvenience during your visit, as we strive to provide clear communication and assistance. Please feel free to reach out so we can address the issues with your car more effectively. Thank you, Vincent Durante - Service Director - 631-418-3282

January 11, 2025

I have owned a BMW since 2004, and my contact with Habberstad BMW has been positive. PS My 2019 X3 is a great-running car. More

by J.SOMMESO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sofield,
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Jan 13, 2025 -

Habberstad BMW responded

We're delighted to hear about your positive experiences with Habberstad BMW and that you're enjoying your 2019 X3! Thank you for being a loyal customer since 2004. Safe driving ahead!

January 11, 2025

Handled the repair great. The car wash before giving me the car back was a really great extra. More

by bobc1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony so field is great
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Jan 13, 2025 -

Habberstad BMW responded

Thank you for reviewing Habberstad BMW! We're so glad you appreciated the car wash. Safe travels!

January 11, 2025

My service manager was very accommodating and he took very excellent care of me!! Matt is the best!! More

by CHERYLCONNOR5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Kelly
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Jan 13, 2025 -

Habberstad BMW responded

While we appreciate the kind feedback about our service team, it is disappointing to see the low rating. If there is anything more we can do to improve your visit or earn your 5 stars, please don’t hesitate to reach out. Thank you, Vincent Durante - Service Director - 631-418-3282

January 09, 2025

Matthew Kelly always takes amazing care of me as well as my cars. I wouldn’t even consider bringing my cars anywhere else More

by GLEOPOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Alexopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Precht
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2025 -

Habberstad BMW responded

We're delighted to hear that Matthew consistently provides you with exceptional service at Habberstad BMW. Thank you for your loyalty and trust in us!

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