Habberstad BMW of Bay Shore - Service Center

Great and friendly service While visiting from Canada My x1’s service lamp came on. I was scheduled to drive 1000 Kilometres home the next day so I needed to get it checked and While visiting from Canada My x1’s service lamp came on. I was scheduled to drive 1000 Kilometres home the next day so I needed to get it checked and was worried about delays for parts etc. These guys were pros. Diagnostics took mere minutes. They cleared the lamp issue and topped my fluids and didn’t charge me anything. Their shop was the cleanest I’ve ever seen. The best thing I can say is: I now feel silly for worrying about how long it would take (less than 10 mins on their lot) and being over charged for being out of state. The only negative thing I can say is that I wish I lived closer so i could get regular service. More

They were great Micheal and his team took care of me. They found a creative solution that came to no cost. Very professional and kind. I look differently at BMW when Micheal and his team took care of me. They found a creative solution that came to no cost. Very professional and kind. I look differently at BMW when it comes to servicing my car because of them. More

Best Service Consultant - Michael Apuzzo Everytime my BMW is due for service, I get a call or text from Mike. He is always friendly, knowledgable, helpful and accomodating to my crazy schedul Everytime my BMW is due for service, I get a call or text from Mike. He is always friendly, knowledgable, helpful and accomodating to my crazy schedule. I leave confident that the maintenance of my car is in great hands. More

Rudy Alanis was great , until my son's car came back home . My son's car was there for a recall which Rudy took care of with a great deal of attention Thank you Rudy , but then they washed his BMW 335xi and no My son's car was there for a recall which Rudy took care of with a great deal of attention Thank you Rudy , but then they washed his BMW 335xi and noticed that they put a great deal of damage to the paint , they where not there when the car was dropped off , I brought it to there attention and showed them the damage , and that's when excuses from the Service manager started to come out , that it wasn't there fault , so they gave a quick fix they had it waxed and it just covers the damage not fix it , the service manager could of cared less and I know they put the damage to the paint , not wanting to admit there fault , sorry to say that I now have an upset son who treats his car his first car mind you and knows every inch and was disappointed with the service manager of Habberstad of Bayshore Service manager customer service care . It's sad that they couldn't do the right thing for my son , then make it like it's not our problem . But passing the blame on the customer shame on the service manager , again a big thanks to Rudy Alanis appreciate your professional help on the recall More

Service experience on 2008 BMW X3 I brought my 2008 BMW X3 for service and recall repairs! The service was experience was excellent! The service advisor Rudy Alanis was professional, c I brought my 2008 BMW X3 for service and recall repairs! The service was experience was excellent! The service advisor Rudy Alanis was professional, courteous and knowledgeable. More

Needed to replace battery Made a call late Friday and was able to get an appointment for Saturday. Received great service and new battery installed. I was completed before lun Made a call late Friday and was able to get an appointment for Saturday. Received great service and new battery installed. I was completed before lunch time.. More

Overall great experience From the first minute of the service to the end very professional and very detail oriented Michael explained everything black on white. Car got was From the first minute of the service to the end very professional and very detail oriented Michael explained everything black on white. Car got washed and vacuumed afterwards More