Habberstad BMW of Bay Shore - Service Center

Friendly and knowledgeable service staff. Was able to get in and out in a reasonable amount of time Was able to get in and out in a reasonable amount of time More

Great service and attention to detail. Loaner car was great. Rudy is the best service advisor they have in my opinion. Loaner car was great. Rudy is the best service advisor they have in my opinion. More

They are very good at relaying status of job and work done is very good done is very good More

My service Advisor Andrew was amazing. He was very helpful and attentive to my needs. This is the reason why I will continue to own and buy my BMW from them. He was very helpful and attentive to my needs. This is the reason why I will continue to own and buy my BMW from them. More

Andrew was very helpful and kept me abreast about my car needs now and in the future. They even texted me a video to look at! He was very nice and knowledgeable too!! Great service! needs now and in the future. They even texted me a video to look at! He was very nice and knowledgeable too!! Great service! More

Luis my service manager is an absolute terrific guy and has Always treated me with service above and beyond. Thank you Luis sincerely Joan saracino has Always treated me with service above and beyond. Thank you Luis sincerely Joan saracino More

I'm excited to write a review about the fantastic job that Samantha, the service advisor at Habberstad BMW of Bay Shore, did on my BMW X5. From start to finish, the experience was exceptional, and Samant that Samantha, the service advisor at Habberstad BMW of Bay Shore, did on my BMW X5. From start to finish, the experience was exceptional, and Samantha's professionalism and attention to detail were top-notch. When I first arrived at the service center, Samantha greeted me warmly and listened carefully to my concerns about my BMW X5. She was able to quickly diagnose the issue and provided a clear explanation of the repair process and timeline. Throughout the repair process, Samantha kept me informed every step of the way. She provided frequent updates and answered all my questions with patience and expertise. It was evident that she truly cared about providing the highest level of customer service and ensuring that I was satisfied with the repair work on my BMW X5. The repair work itself was outstanding. Samantha and her team were thorough in their approach, and I felt confident that my BMW X5 was in good hands. When I picked up my vehicle, it was running like new, and I was impressed by the attention to detail and the care that had been taken in repairing my vehicle. Overall, my experience with Samantha and the team at Habberstad BMW of Bay Shore was exceptional. The level of professionalism, expertise, and customer service that Samantha provided exceeded my expectations, and I would not hesitate to recommend her and the team to anyone in need of reliable and efficient repair services for their vehicle. Thank you, Samantha, for a job well done! More

Every time I go here the service is exceptional. George is the best service person I have dealt with EVER! is the best service person I have dealt with EVER! More

Stay away from his dealership all they do is lie to you. They sell you a wheel protection program and then you unfortunately have to use it two hours later after they said it was affective immediately and y They sell you a wheel protection program and then you unfortunately have to use it two hours later after they said it was affective immediately and you got the general manager running around screaming that you're trying to do some fraudulent activity. To top it off they scratched my three day old rim and when I presented them this issue they will not call me back do you wanna do anything to help me. George in-service was trying his hardest to do the right thing but the general manager and the finance manager were stopping him. I will be calling BMW of North America and filing a complaint More

Think twice or pay double. These guys are great at bad service. The service department is constantly trying to sell you service that you don't need. I love my BMW and I am okay with paying more for serv service. The service department is constantly trying to sell you service that you don't need. I love my BMW and I am okay with paying more for service but I expect to get good service. These guys are inept, over the past number of years I had the below experiences before I finally left these people. 1. My car was returned to me with my speaker disconnected 2. My car was returned to me with the muffler not attached to the car 3. I had to go back a number of times to get my door seal properly fixed. 4.They tried to return my car to me with the sunroof stuck open and then claimed that I brought it in that way. I can't decide if these guys are trying to rip me off or are they just inept. They have pride in charging you a high bill but they have no pride in the work they do. I now go to a local garage and I have been happy with their service. More