Habberstad BMW of Bay Shore - Service Center

Steve took great care to meet my needs. My Z4 was partially victimized by Hurricane Sandy. Steve worked seamlessly with the insurance adjuster to ensure that my auto was restored to perfect health. H partially victimized by Hurricane Sandy. Steve worked seamlessly with the insurance adjuster to ensure that my auto was restored to perfect health. He expedited the process knowing full well that I could not be without my car very long since I had lost 2 auto because of flooding. My auto was returned looking and performing as good as new. Upon entrring the service area, Steve was there to greet me and had over the keys. This was not the first time I have dealt with Steve and it certainly will not be the last. All service advisors should be as courteous and understanding as Steve. More

The service I got from Chris Conigliaro beat my expectations! I was leaving work when all of the sudden my air shock suspension on the back left side broke. I didn't know what to do so I drove expectations! I was leaving work when all of the sudden my air shock suspension on the back left side broke. I didn't know what to do so I drove it straight to BMW of Bay Shore. I was a little concerned with them blowing me off since I didn't make any appointments but, it was an emergency. I was very happy when they paired me up right of way with Chris Abbatiello as my client adviser. He is GREAT! He explained to me what had happened and I felt comfortable leaving my truck with them. He did not try to sell me anything that I did not need. I was lucky that all the work was covered under warranty. Chris hooked me up with a beautiful loaner car and kept me informed of the progress with my truck every day. My experienced with Chris was so great that my husband decided to use him as well as his client adviser. More

Two tires should not cost 1,000 dollars even with an alignment. Last time one new bulb with new programming was 500.00. I fixed it myself for 24.00 alignment. Last time one new bulb with new programming was 500.00. I fixed it myself for 24.00 More

Its always a pleasure to deal with service advisor Felipe. He knowledgable, very friendly, and loves his job. Everytime i hv came there it has been nothing but a pleasure. Great job Felipe. He knowledgable, very friendly, and loves his job. Everytime i hv came there it has been nothing but a pleasure. Great job More

experience would have been great. however, after rear break job, info system not reset. still showing i need a rear break job. quality control checks a must. break job, info system not reset. still showing i need a rear break job. quality control checks a must. More

Experience was great. They got me in at the last minute and were very friendly. They were able to provide me with a loaner car. When I picked up my car, I noticed a scratch that wasn't there when I droppe and were very friendly. They were able to provide me with a loaner car. When I picked up my car, I noticed a scratch that wasn't there when I dropped it off. Chris was very helpful in taking care of this problem. More

The entire staff was courteous and accomodating. I was running 20 minutes later than the scheduled time and everyone was so nice accomodating the later time. Also the loaner car was awesome!!! Really ea running 20 minutes later than the scheduled time and everyone was so nice accomodating the later time. Also the loaner car was awesome!!! Really easy and convenient : ) overall great experience. Thanks More

Another successful visit to BMW! I had a list of repairs/services to be completed and Chris took care of it all! He is professional; sincere; and a "man of his word!" repairs/services to be completed and Chris took care of it all! He is professional; sincere; and a "man of his word!" More

Steve Lagala is great guy.. He is professional .. had my loaner car ready and explain everything all the issues and option available to fix my car Thanks Kenny loaner car ready and explain everything all the issues and option available to fix my car Thanks Kenny More

Professional atmosphere with employees, especially Steve Lagala, who cared that my visit to the service shop was as pleasant as possible. A loaner car was there when I needed it and my car was ready when t Lagala, who cared that my visit to the service shop was as pleasant as possible. A loaner car was there when I needed it and my car was ready when they said it would be. More