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Habberstad BMW of Bay Shore - Service Center
Bay Shore, NY
187 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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187 Reviews of Habberstad BMW of Bay Shore - Service Center
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November 09, 2013
Recent service visit was great and quick with a clean loaner. George & Jennifer are a pleasure to see & do business with. Great job! Highly recommend! loaner. George & Jennifer are a pleasure to see & do business with. Great job! Highly recommend! More
by MikeSmith1
Employees Worked With
George & Jennifer Attard in Service
November 09, 2013
Appointment easy to make on-line. All needed work was done properly and completed at the time promised. A loaner car was provided for my convenience. Very satisfied with the experience. done properly and completed at the time promised. A loaner car was provided for my convenience. Very satisfied with the experience. More
by boblunder
November 08, 2013
Service is aleways good. Mycar required two new rear tires. I am very concerned about why??? My car only has 15000 miles on it and it needs new tires??. Oil was changed when needed and the tires rota tires. I am very concerned about why??? My car only has 15000 miles on it and it needs new tires??. Oil was changed when needed and the tires rotated. My wife brought the car for service because of a tire pressure problem and we had to buy two new Pirelli tires for $ 400 later. Not so happy!! Not at all!! I am considering taking my car elsewhere in the future!! More
by amiano
Employees Worked With
Mark
November 05, 2013
MY 2011 535XI WAS BROUGHT IN FOR A VIBRATION NOISE IN THE ENGINE THAT STARTED ABOUT 2 MONTHS AGO. AFTER BEING IN SERVICE FOR 1 FULL WEEK IT WAS DETERMINED BY BOTH THE SERVICE TEAM AND BMW THAT THE NOISE WAS ENGINE THAT STARTED ABOUT 2 MONTHS AGO. AFTER BEING IN SERVICE FOR 1 FULL WEEK IT WAS DETERMINED BY BOTH THE SERVICE TEAM AND BMW THAT THE NOISE WAS NOT UNCOMMON. BOTTOM LINE- 1)STILL HAVE THE NOISE 2)MY CAR WAS NOT WASHED BEFORE PICKUP-(I WAS TOLD IF WANTED TO WAIT FOR IT TO BE WASHED THEY WOULD WASH IT ?) More
by JIMMYB46
Employees Worked With
MARK ARTELLI
November 04, 2013
From the minute we decided to purchase our X5 from Greg to the first time we had to service it Haberstadd has been a pleasure to deal with. The purchase was easy and hassle free. The car was delivered on to the first time we had to service it Haberstadd has been a pleasure to deal with. The purchase was easy and hassle free. The car was delivered on time and spotless. We did recently have a mechanical issue that required immediate attention. Mark was incredible. He called daily to update us on the process and worked with out insurance company. He ensure that we had the vehicle we purchased 10 months before. I would highly recommend Habberstadd sales and service. More
by cbene123
Employees Worked With
Mark A, Greg Cola
November 02, 2013
I had no appointment called and was told to bring my 2011 x3 right in to check rough idle, chris abbatiello met me and discussed the service set me up with a loaner car . next day the car was better than new x3 right in to check rough idle, chris abbatiello met me and discussed the service set me up with a loaner car . next day the car was better than new ,my wife picked it up and was so pleased .she usually hates to go to a car dealership great experience thank you tom cashion More
by cashion1
October 26, 2013
Took 5 weeks to repair something that takes a few days. With insurance and dealer both liable. Mainly BMW for throwing away part prior to adjuster arriving. Second hit was delays from parts vendors that With insurance and dealer both liable. Mainly BMW for throwing away part prior to adjuster arriving. Second hit was delays from parts vendors that are out of business. Finally, property that was in my vehicle was stolen. Namely, a gold necklace and earring I had left. Grant I should have been wiser to leave valuables in the car, but there is also a level of trust and professionalism. Shame on the staff. More
by robperaza
Employees Worked With
Chris
October 10, 2013
Awful customer service in service department . Still waiting on a phone call from service manager . Poor communication , would never recommend this dealership !my car is un safe n they would like me to waiting on a phone call from service manager . Poor communication , would never recommend this dealership !my car is un safe n they would like me to pick it up and drive it . Waiting for a phone call back . More
by Dianemancini
October 08, 2013
I had a service appointment for both routine service along with a noise coming from the engine at idle (the noise only occurs when the engine is at at operating temperature)both the service adviser and along with a noise coming from the engine at idle (the noise only occurs when the engine is at at operating temperature)both the service adviser and a service tech was there when i dropped the car off and agreed that this was not a normal noise and that the car required service. The service adviser assured me that my car no longer had noise issues and after 2 days i picked up the car and proceeded to hear the same noise as soon as i parked the car in my garage. The problem was never being corrected. More
by JIMMYB46
Employees Worked With
MARK ARTELLI
September 30, 2013
service advisor, Chris was excellent. Explained what needed to be done, Worked a favorable charge and called and emialed with follow up. I will only use this dealer for my BMW in the future. needed to be done, Worked a favorable charge and called and emialed with follow up. I will only use this dealer for my BMW in the future. More
by nyc1ggm
