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Habberstad BMW of Bay Shore
Bay Shore, NY
1,064 Reviews
Welcome to Habberstad BMW of Bayshore Service Center, where precision meets expertise for all your vehicle needs. Our service center is a haven for BMW owners, offering a comprehensive range of services carried out by highly trained technicians dedicated to ensuring the highest customer satisfaction.
At our center, we understand the intricate engineering and sophisticated technology that make BMW vehicles exceptional. That's why we provide a full spectrum of services, from routine maintenance like oil changes and tire rotations to complex repairs and diagnostics. Our technicians undergo rigorous training to stay updated with the latest BMW innovations, ensuring that your vehicle receives the care it deserves.
We take pride in our commitment to excellence, delivering exceptional service quality, and attention to detail in every task we undertake. Whether you need a quick tune-up or major repairs, you can trust our skilled technicians to handle your BMW with precision and expertise.
Customer satisfaction is at the heart of everything we do. We prioritize clear communication, transparency, and professionalism to ensure that your experience with us exceeds your expectations. From the moment you step into our service center to the time you drive your BMW back on the road, we strive to make every interaction seamless and rewarding.
Experience the difference of top-notch service for your BMW at our Service Center. Trust us with your vehicle, and we'll ensure it performs at its best for years to come.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 6:00 AM - 8:00 PM
Tuesday 6:00 AM - 8:00 PM
Wednesday 6:00 AM - 8:00 PM
Thursday 6:00 AM - 8:00 PM
Friday 6:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 6:00 AM - 8:00 PM
Tuesday 6:00 AM - 8:00 PM
Wednesday 6:00 AM - 8:00 PM
Thursday 6:00 AM - 8:00 PM
Friday 6:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 1,064 reviews
November 08, 2011
Car was brought in over night on Saturday due to computer failure. Dealership had night drop off. Was called the following Sunday by manager to confirm receipt of car. Was told by Ben, SA, that work had b failure. Dealership had night drop off. Was called the following Sunday by manager to confirm receipt of car. Was told by Ben, SA, that work had begun and found the problem already. Had explained this had happened before and computer reflash was done to original ECU unit. ECU unit replaced, took 2 days for BMW to approve the replacement. Took another 2 days to receive part and complete programming. Was picked up on Monday the following week. Only concern was when I called the service dept on Saturday, was told first that it would definitely not be completed until Monday due to them having to have it inspected and approved by BMW. Called again just to confirm it was being worked on and was told that the tech was not even in that day to be working it. Felipe called back to assure that the tech was there and would be staying late to complete the car. Was satisfied when Ben called on Monday morning to confirm the car had been completed. More
by jdy80
Employees Worked With
Ben and Felipe
November 06, 2011
Great experience with the Habberstad BMW. I got the 550iX I wanted at a good price with no hassle and pressure. Vidal did a great job in walking me through all paperwork and once I decided to purchase 550iX I wanted at a good price with no hassle and pressure. Vidal did a great job in walking me through all paperwork and once I decided to purchase the car, it only took 1 day to take delivery. More
by wes1074
Employees Worked With
Vidal Assoon
November 06, 2011
Outstanding buying experience! Paul spent a lot of time making sure that every question was answered to my satisfaction. You hace converted a loyal Acura owner. Awesome doesn't begin to cover it. Will send making sure that every question was answered to my satisfaction. You hace converted a loyal Acura owner. Awesome doesn't begin to cover it. Will send everyone looking for quality and class to BMW of Bay Shore. More
by Panther3296
Employees Worked With
Paul Senft
October 31, 2011
Long time loyal customer. I leased 2 vehicles and I bought 2 vehicles from your dealership from Huntington. I have been taking my cars to your Bayshore location for service. Unfortunately Service advis bought 2 vehicles from your dealership from Huntington. I have been taking my cars to your Bayshore location for service. Unfortunately Service advisers are not properly doing their jobs. I came in for repairs and they told me that my extended warranty and CPO expired. How come none of your advisers "advised" me that my extended warranty and CPO was going to expire anytime soon and we should have done some maintenance before the expiration or vice verse. The reason i bought extended warranty because i was advised that it is worth to get extended warranty and CPO because it will pay it self off when my car hits 100K mile. My car is at 80K miles and warranty expired. Your Advisors are not living up to their titles. On top of that, I have mentioned that my cup holder was not working and my cup holder was not fixed and it was not even listed in the estimate. I am very disappointed with the latest services in your dealership. I have an AUDI dealership closer to my house and they are doing everything to earn my business. I hope Habberstad will live up to its name. More
by cakcelik
Employees Worked With
Felipe Papano
October 25, 2011
By far the best service experience I've had, among all dealerships I've been to. The price was a little higher than some other BMW dealerships I've been to. However, I am ok with paying a little extra dealerships I've been to. The price was a little higher than some other BMW dealerships I've been to. However, I am ok with paying a little extra if I am happy with the quality of work. More
by wangningus
Employees Worked With
Steve Lagala
October 23, 2011
The employees at this dealership were very friendly and helpful. Saul took his time to explain all the features of the car to me and thanks to him it was a good experience car shopping. helpful. Saul took his time to explain all the features of the car to me and thanks to him it was a good experience car shopping. More
by jag22
Employees Worked With
Saul Braslavsky
October 21, 2011
Mary took my call the evening prior to my visit and got me an appointment first thing the next morning. Mary remembered me the next morning, got me right in for service as promised, and I was out in about me an appointment first thing the next morning. Mary remembered me the next morning, got me right in for service as promised, and I was out in about an hour - which included a car wash! I am not easily impressed - but I was truly impressed this time. The entire staff was very friendly and truly seemed to care about my car and about making me comfortable while I waited for my car. I am very happy I got my BMW from Habberstad...and the new facility is beautiful. Even the coffee and fresh pastries are top notch! thanks Mary. More
by tschaper
Employees Worked With
Mary
October 14, 2011
Problem with faulty tire air gauge reading. Solution offered at a cost was to use nitrogen gas in the tire. I understand air pressure will change with climate change and running time, but a properly des offered at a cost was to use nitrogen gas in the tire. I understand air pressure will change with climate change and running time, but a properly designed system should not have this problem. Either the presure measuring device needs to be redesigned or BMW should use nitrogen gas to inflate the tires, and definately not charge the customer for their inability to provide a properly functuning product. I will be writing a letter to BMW corporate sating my displeasure with their idea of providing a quality worry free product. More
by Bob261
Employees Worked With
Service Dept
October 14, 2011
The entire experience was a pleasure. The folks at Habberstad worked with us to find the best deal possible. We purchased a pre-owned and are delighted. I would recommend this dealership to anyone. Habberstad worked with us to find the best deal possible. We purchased a pre-owned and are delighted. I would recommend this dealership to anyone. More
by acolumbano
Employees Worked With
Martin Orenstein, Greg Cola, John Colucci, John Cuozzo, Greg Cola
