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Habberstad BMW of Bay Shore

Bay Shore, NY

4.8
1,058 Reviews
Welcome to Habberstad BMW of Bayshore Service Center, where precision meets expertise for all your vehicle needs. Our service center is a haven for BMW owners, offering a comprehensive range of services carried out by highly trained technicians dedicated to ensuring the highest customer satisfaction. At our center, we understand the intricate engineering and sophisticated technology that make BMW vehicles exceptional. That's why we provide a full spectrum of services, from routine maintenance like oil changes and tire rotations to complex repairs and diagnostics. Our technicians undergo rigorous training to stay updated with the latest BMW innovations, ensuring that your vehicle receives the care it deserves. We take pride in our commitment to excellence, delivering exceptional service quality, and attention to detail in every task we undertake. Whether you need a quick tune-up or major repairs, you can trust our skilled technicians to handle your BMW with precision and expertise. Customer satisfaction is at the heart of everything we do. We prioritize clear communication, transparency, and professionalism to ensure that your experience with us exceeds your expectations. From the moment you step into our service center to the time you drive your BMW back on the road, we strive to make every interaction seamless and rewarding. Experience the difference of top-notch service for your BMW at our Service Center. Trust us with your vehicle, and we'll ensure it performs at its best for years to come.
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600 Sunrise Highway

Bay Shore, NY

11706

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Showing 1,058 reviews

October 15, 2013

Ms Gmyrek was wonderful . I was recommended by a friend. I called Ewa and told her what I was looking for. She looked up the availability of what I wanted and called me back. She did not try to sell me anyt More

by Podiatrydoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ewa Gmyrek, Emad Gadelkarim
October 14, 2013

I drove all the way from Northern Westchester to this dealership and had a wonderful experience all around! Ewa was great - she found us the perfect care and took care of all of our "add-ons" and we pic More

by mterezakis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Emad Gadelkarim
October 10, 2013

Awful customer service in service department . Still waiting on a phone call from service manager . Poor communication , would never recommend this dealership !my car is un safe n they would like me to More

by Dianemancini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 16, 2013 -

Habberstad BMW of Bay Shore responded

Hi Diane - Thank you for writing us a review on Dealerrater. We value your opinion and we constantly use feedback from our customers to give them better service. It sounds like we had a lapse in communicating with you and fell short in the level of service that we delivered. Jeff Blaney, our service manager, will be reaching out to you soon to further discuss the details of your visit. Could you confirm your phone number so we can get in touch? Thank you - Habberstad BMW.

October 08, 2013

I had a service appointment for both routine service along with a noise coming from the engine at idle (the noise only occurs when the engine is at at operating temperature)both the service adviser and More

by JIMMYB46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
MARK ARTELLI
Oct 16, 2013 -

Habberstad BMW of Bay Shore responded

Hi Mark - Thanks for taking the time to write us a review on Dealerrater. We're sorry that you took the time to bring your car in for service only to get it back and have the same problem recur days later. During the inspection, the technician must be able to replicate the issue/noise before he's able to take corrective action in order to fix it, and he may not have been able to do that while your car was in service. We apologize for the inconvenience. If you'll give Jeff Blaney, our service manager, a call - he'll be glad to help you schedule an appointment to get your car taken care of. Best Regards - Habberstad BMW.

October 07, 2013

Xavier was an excellent salesman, very knowledgeable, and easy to work with. He got me the car that I wanted for a price that I couldn't refuse. Thank you again ! More

by lexusm11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier
October 06, 2013

I had an amazing experience with this dealership and it's staff, especially with the help of Ewa Gmyrek (Client Advisor). Ms. Gmyrek was so helpful to me and connected me with the proper personnel in More

by Diva2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
October 05, 2013

Too bad your ratings score don't go higher than 5, Xavier certainly rates higher than 5. My experience with him was the best. He was experienced, knowledgable of the car, respectful,relaxed,profession More

by smurfmuffin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier Suriel
October 03, 2013

I can honestly say that I had an amazing experience. Chris was extremely helpful throughout the whole process, he made sure that I knew everything that was available in conjunction with what I was looki More

by phcastillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 03, 2013

This is our first BMW. We have received excellent advice and service from Client Adviser Henry Lou and his team at Habberstad BMW of Bay Shore. We felt very comfortable driving with our newly purchased 328 More

by cjtsaili
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Lou
September 30, 2013

service advisor, Chris was excellent. Explained what needed to be done, Worked a favorable charge and called and emialed with follow up. I will only use this dealer for my BMW in the future. More

by nyc1ggm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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