Habberstad BMW of Bay Shore

Rudy Alanis was great , until my son's car came back home . My son's car was there for a recall which Rudy took care of with a great deal of attention Thank you Rudy , but then they washed his BMW 335xi and no My son's car was there for a recall which Rudy took care of with a great deal of attention Thank you Rudy , but then they washed his BMW 335xi and noticed that they put a great deal of damage to the paint , they where not there when the car was dropped off , I brought it to there attention and showed them the damage , and that's when excuses from the Service manager started to come out , that it wasn't there fault , so they gave a quick fix they had it waxed and it just covers the damage not fix it , the service manager could of cared less and I know they put the damage to the paint , not wanting to admit there fault , sorry to say that I now have an upset son who treats his car his first car mind you and knows every inch and was disappointed with the service manager of Habberstad of Bayshore Service manager customer service care . It's sad that they couldn't do the right thing for my son , then make it like it's not our problem . But passing the blame on the customer shame on the service manager , again a big thanks to Rudy Alanis appreciate your professional help on the recall More

Service experience on 2008 BMW X3 I brought my 2008 BMW X3 for service and recall repairs! The service was experience was excellent! The service advisor Rudy Alanis was professional, c I brought my 2008 BMW X3 for service and recall repairs! The service was experience was excellent! The service advisor Rudy Alanis was professional, courteous and knowledgeable. More

Damon Morse - Excellent dealer I ever had As soon as I searched up a BMW 3 series, Damon Morse immediately texted me about the car. I made an appointment with him and made an excellent deal wi As soon as I searched up a BMW 3 series, Damon Morse immediately texted me about the car. I made an appointment with him and made an excellent deal with him. I would highly recommend asking for Damon Morse when getting a car from Bay Shore BMW. Damon Morse has made me the happiest customer. Damon Morse is the perfect dealer you could ever ask for. He got you, ya hear!😂 More

Needed to replace battery Made a call late Friday and was able to get an appointment for Saturday. Received great service and new battery installed. I was completed before lun Made a call late Friday and was able to get an appointment for Saturday. Received great service and new battery installed. I was completed before lunch time.. More

Overall great experience From the first minute of the service to the end very professional and very detail oriented Michael explained everything black on white. Car got was From the first minute of the service to the end very professional and very detail oriented Michael explained everything black on white. Car got washed and vacuumed afterwards More

BMW M2 service I would like to Express how happy I was about the service I received from Habberstad from the time I pulled up until the service was complete. Michael I would like to Express how happy I was about the service I received from Habberstad from the time I pulled up until the service was complete. Michael Apuzzo was very helpful and very professional during the service. He completely explained the details of what I needed and also offered suggestions of other services that BMW offered. I will definitely refer the this BMW to all my friends who own BMW's Tha is again Mike your the best More

Michael Apuzzo Delivers Very Good BMW Service! Michael Apuzzo is our Service Consultant at Habberstad BMW of Bay Shore. My wife and I both enjoy our BMW’s VERY much, due in part to our Excellent Michael Apuzzo is our Service Consultant at Habberstad BMW of Bay Shore. My wife and I both enjoy our BMW’s VERY much, due in part to our Excellent Service Consultant Michael Apuzzo. Should we need a loaner car to cover vehicle service, done deal all arranged. Michael is Very BMW savvy, polite and good sense of humor. He and his service crew work very well together, quotes are realistic and service is performed on time, or earlier AND the vehicle is WASHED and Vac’d! Plus, if scheduling is on Saturday, my wife enjoys the free manicure/nail polish. The waiting area is clean and comfortable, the coffee is pretty good too. Michael is attentive to detail, effective, and a good guy! If you are visiting Habberstad BMW of Bay Shore, stop in service area and meet Michael, he knows BMW’s. More

Outstanding Service!! I am so thankful for my service advisor, Mike Apuzzo, I just took delivery of my 2019 X3 and not even a month later my tire was acting up. I reached o I am so thankful for my service advisor, Mike Apuzzo, I just took delivery of my 2019 X3 and not even a month later my tire was acting up. I reached out to Mike and he had me come in the next day and get it taken care of for me as well as car wash! He is outstanding and I would recommend him to all my BMW friends! More

Excelente service Michael Apuzzo, the service advisor was very professIoanl and courteous. No pressure to get extra things done on my car. Got my questions answered. Pr Michael Apuzzo, the service advisor was very professIoanl and courteous. No pressure to get extra things done on my car. Got my questions answered. Prompt and on time service. Waiting area was clean and comfortable. More

Michael Apuzzo Michael is very kind and friendly. When I arrived for my car to be serviced he explained everything in an understanding way and helped me throughout t Michael is very kind and friendly. When I arrived for my car to be serviced he explained everything in an understanding way and helped me throughout the process. Great experience that went very well. Thank You for all the help and for being so friendly and helping me. -Barry Quintal More