Habberstad BMW of Bay Shore

I'm excited to write a review about the fantastic job that Samantha, the service advisor at Habberstad BMW of Bay Shore, did on my BMW X5. From start to finish, the experience was exceptional, and Samant that Samantha, the service advisor at Habberstad BMW of Bay Shore, did on my BMW X5. From start to finish, the experience was exceptional, and Samantha's professionalism and attention to detail were top-notch. When I first arrived at the service center, Samantha greeted me warmly and listened carefully to my concerns about my BMW X5. She was able to quickly diagnose the issue and provided a clear explanation of the repair process and timeline. Throughout the repair process, Samantha kept me informed every step of the way. She provided frequent updates and answered all my questions with patience and expertise. It was evident that she truly cared about providing the highest level of customer service and ensuring that I was satisfied with the repair work on my BMW X5. The repair work itself was outstanding. Samantha and her team were thorough in their approach, and I felt confident that my BMW X5 was in good hands. When I picked up my vehicle, it was running like new, and I was impressed by the attention to detail and the care that had been taken in repairing my vehicle. Overall, my experience with Samantha and the team at Habberstad BMW of Bay Shore was exceptional. The level of professionalism, expertise, and customer service that Samantha provided exceeded my expectations, and I would not hesitate to recommend her and the team to anyone in need of reliable and efficient repair services for their vehicle. Thank you, Samantha, for a job well done! More

Dishonest Dealer. Doesn’t stand by their used cars. Bought a car 3 weeks ago, and already having issues with the ABS, and other break problems. When they check brakes Doesn’t stand by their used cars. Bought a car 3 weeks ago, and already having issues with the ABS, and other break problems. When they check brakes they only change pads so it passes inspection. Not a safe thing to do especially when they are doing the inspection. Now I have to dump $800 into a car I just spent $18,000 on. No one does that with out changing the rotors. They took the cheap route. More

I dealt with Carlos Villegas and I’ve got to say hands down the most disrespectful salesman I’ve ever met I would never purchase another bmw from habberstad ever again. down the most disrespectful salesman I’ve ever met I would never purchase another bmw from habberstad ever again. More

Every time I go here the service is exceptional. George is the best service person I have dealt with EVER! is the best service person I have dealt with EVER! More

Stay away from his dealership all they do is lie to you. They sell you a wheel protection program and then you unfortunately have to use it two hours later after they said it was affective immediately and y They sell you a wheel protection program and then you unfortunately have to use it two hours later after they said it was affective immediately and you got the general manager running around screaming that you're trying to do some fraudulent activity. To top it off they scratched my three day old rim and when I presented them this issue they will not call me back do you wanna do anything to help me. George in-service was trying his hardest to do the right thing but the general manager and the finance manager were stopping him. I will be calling BMW of North America and filing a complaint More

Think twice or pay double. These guys are great at bad service. The service department is constantly trying to sell you service that you don't need. I love my BMW and I am okay with paying more for serv service. The service department is constantly trying to sell you service that you don't need. I love my BMW and I am okay with paying more for service but I expect to get good service. These guys are inept, over the past number of years I had the below experiences before I finally left these people. 1. My car was returned to me with my speaker disconnected 2. My car was returned to me with the muffler not attached to the car 3. I had to go back a number of times to get my door seal properly fixed. 4.They tried to return my car to me with the sunroof stuck open and then claimed that I brought it in that way. I can't decide if these guys are trying to rip me off or are they just inept. They have pride in charging you a high bill but they have no pride in the work they do. I now go to a local garage and I have been happy with their service. More

Watch out for the quick talking finance guy when your closing the deal on a lease. Tire coverage really doesn’t cover much and cost $1600. Interior care cost over $500 and really “doesn’t exist”. Mana closing the deal on a lease. Tire coverage really doesn’t cover much and cost $1600. Interior care cost over $500 and really “doesn’t exist”. Management doesn’t return calls. Your better off going to another dealer or another nameplate all together More

Bought an M3 from Larry- let me say this was my first time buying a car online. Great experience, and he even did me a solid on the maintenance. Not much more one can ask for, also taking into considerat time buying a car online. Great experience, and he even did me a solid on the maintenance. Not much more one can ask for, also taking into consideration the current state of affairs and doing everything online. Everything was so seamless! That is how you make a lasting customer! Also, Ryan Gambardella is a great service advisor. Thanks guys Mike More

The sales person Paul I contacted today, he told me he would have the answer back at noon and never contacted me, and I call him back this afternoon he just showed really impatient and really loud yelled, would have the answer back at noon and never contacted me, and I call him back this afternoon he just showed really impatient and really loud yelled, he said I never listen to him and I am just trying to get a better price and then he yelled at me said I did not understand what he said and just hang up the phone. I am not even say anything about his words, he told me my trade in value is in 35-37k and I just asked I got an offer locally higher than that and can you still consider higher or not. I will keep complaint and comment on every sites until this have a result. He did not stand by customer’s shoes and showed rude and unprofessional. I tried to make a deal but He did not follow the timeline he gave to me and just hang up with loud yelling. More