Habberstad BMW of Bay Shore

The Staff is very courteous, respectful and kind. You are made to feel that you are being taken care of properly. The employees make sure that you understand what is being done to your car. made to feel that you are being taken care of properly. The employees make sure that you understand what is being done to your car. More

Service staff were friendly and kept me apprised of the work status; apologized when the time frame went a little over their original estimate. Floor staff very accommodating and offered coffee several t work status; apologized when the time frame went a little over their original estimate. Floor staff very accommodating and offered coffee several times while I waited. More

We had a great experience at BMW Habberstad of Bayshore! Saul B was our salesmen and he is great to deal with! We came out of a lease on our X5 into us segue into owning the truck... they made it easy!! Saul B was our salesmen and he is great to deal with! We came out of a lease on our X5 into us segue into owning the truck... they made it easy!! More

This was my first service appointment with Habberstad BMW of Bay Shore and am glad to report it was a very pleasant experience. My Service Advisor, Felipe Papano was professiional, patient and most of all a of Bay Shore and am glad to report it was a very pleasant experience. My Service Advisor, Felipe Papano was professiional, patient and most of all attentive. He listened very carefully to my concerns and addressed each problem acccordingly. I was able to get an appointment and a loaner car on the day that was convenient to me. Most importantly the service department was diagnosis and repair a warranty item that was overlooked at another dealership. I would gladly recommend them to my friends. More

Ewa was extremely knowledgeable and helpful. I was ambivalent as to which car to purchase and her knowledge and professionalism convinced me that BMW was the appropriate vehicle for me. She streamlin ambivalent as to which car to purchase and her knowledge and professionalism convinced me that BMW was the appropriate vehicle for me. She streamlined the process, gave me a highly competitive deal, and overall made what could be a stressfull experience, quite enjoyable. More

everyone is very professional. Dealership is close to home and i was offer a rental while my vehicle was being serviced. The car is running very smooth. I'm very pleased with the outcome. home and i was offer a rental while my vehicle was being serviced. The car is running very smooth. I'm very pleased with the outcome. More

The experience was excellent. I am glad that I chose this dealership. I will recommend this place to my family and friends. Hope to deal with them again. this dealership. I will recommend this place to my family and friends. Hope to deal with them again. More

I love the people and the service however, the loner I had this time was from enterprise rental and they charged my credit card $100.00 without ever mentioning it to me, the money should be back in my acc had this time was from enterprise rental and they charged my credit card $100.00 without ever mentioning it to me, the money should be back in my account 24 hours after I returned the car and it has been 4 days and the money are not returned yet. If they are not planning to refund within 24 hours they shouldn’t give out wrong information. And just thought I should mention that the "NEW" system with the person outside in the booth and the little cones is not very improving. It use to take not more than 20 minutes to get my car in to the service and leave, now it takes about 50-60 minutes. And besides, I think before was more personal. I liked it a lot better before. I hope I was helpfull. :) More

I had requested that my service advisor call me prior to my appointment to confirm that the parts for my service were in stock. I did not get the call, and the parts were not in stock. As it turned out this my appointment to confirm that the parts for my service were in stock. I did not get the call, and the parts were not in stock. As it turned out this was not as big a deal as I expected as I decided to get additional work done that required parts be ordered, and the advisor needed to look at my car to give me two choices of parts for one of the jobs. A portion of the work I wanted was able to be performed, and I left very satisfied. More