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Habberstad BMW of Bay Shore
Bay Shore, NY
1,030 Reviews
Welcome to Habberstad BMW of Bayshore Service Center, where precision meets expertise for all your vehicle needs. Our service center is a haven for BMW owners, offering a comprehensive range of services carried out by highly trained technicians dedicated to ensuring the highest customer satisfaction.
At our center, we understand the intricate engineering and sophisticated technology that make BMW vehicles exceptional. That's why we provide a full spectrum of services, from routine maintenance like oil changes and tire rotations to complex repairs and diagnostics. Our technicians undergo rigorous training to stay updated with the latest BMW innovations, ensuring that your vehicle receives the care it deserves.
We take pride in our commitment to excellence, delivering exceptional service quality, and attention to detail in every task we undertake. Whether you need a quick tune-up or major repairs, you can trust our skilled technicians to handle your BMW with precision and expertise.
Customer satisfaction is at the heart of everything we do. We prioritize clear communication, transparency, and professionalism to ensure that your experience with us exceeds your expectations. From the moment you step into our service center to the time you drive your BMW back on the road, we strive to make every interaction seamless and rewarding.
Experience the difference of top-notch service for your BMW at our Service Center. Trust us with your vehicle, and we'll ensure it performs at its best for years to come.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 6:00 AM - 8:00 PM
Tuesday 6:00 AM - 8:00 PM
Wednesday 6:00 AM - 8:00 PM
Thursday 6:00 AM - 8:00 PM
Friday 6:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 6:00 AM - 8:00 PM
Tuesday 6:00 AM - 8:00 PM
Wednesday 6:00 AM - 8:00 PM
Thursday 6:00 AM - 8:00 PM
Friday 6:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 1,030 reviews
September 20, 2023
They are very good at relaying status of job and work done is very good done is very good More
by dbernard01
Helpful September 20, 2023
My service Advisor Andrew was amazing. He was very helpful and attentive to my needs. This is the reason why I will continue to own and buy my BMW from them. He was very helpful and attentive to my needs. This is the reason why I will continue to own and buy my BMW from them. More
by Jerry S
Employees Worked With
Andrew Williams
September 20, 2023
Andrew was very helpful and kept me abreast about my car needs now and in the future. They even texted me a video to look at! He was very nice and knowledgeable too!! Great service! needs now and in the future. They even texted me a video to look at! He was very nice and knowledgeable too!! Great service! More
by KB
September 08, 2023
Luis my service manager is an absolute terrific guy and has Always treated me with service above and beyond. Thank you Luis sincerely Joan saracino has Always treated me with service above and beyond. Thank you Luis sincerely Joan saracino More
by joansaracino
Employees Worked With
Luis
March 29, 2023
I'm excited to write a review about the fantastic job that Samantha, the service advisor at Habberstad BMW of Bay Shore, did on my BMW X5. From start to finish, the experience was exceptional, and Samant that Samantha, the service advisor at Habberstad BMW of Bay Shore, did on my BMW X5. From start to finish, the experience was exceptional, and Samantha's professionalism and attention to detail were top-notch. When I first arrived at the service center, Samantha greeted me warmly and listened carefully to my concerns about my BMW X5. She was able to quickly diagnose the issue and provided a clear explanation of the repair process and timeline. Throughout the repair process, Samantha kept me informed every step of the way. She provided frequent updates and answered all my questions with patience and expertise. It was evident that she truly cared about providing the highest level of customer service and ensuring that I was satisfied with the repair work on my BMW X5. The repair work itself was outstanding. Samantha and her team were thorough in their approach, and I felt confident that my BMW X5 was in good hands. When I picked up my vehicle, it was running like new, and I was impressed by the attention to detail and the care that had been taken in repairing my vehicle. Overall, my experience with Samantha and the team at Habberstad BMW of Bay Shore was exceptional. The level of professionalism, expertise, and customer service that Samantha provided exceeded my expectations, and I would not hesitate to recommend her and the team to anyone in need of reliable and efficient repair services for their vehicle. Thank you, Samantha, for a job well done! More
by gian.castillo
Employees Worked With
Samantha Estevez
November 16, 2022
Dishonest Dealer. Doesn’t stand by their used cars. Bought a car 3 weeks ago, and already having issues with the ABS, and other break problems. When they check brakes Doesn’t stand by their used cars. Bought a car 3 weeks ago, and already having issues with the ABS, and other break problems. When they check brakes they only change pads so it passes inspection. Not a safe thing to do especially when they are doing the inspection. Now I have to dump $800 into a car I just spent $18,000 on. No one does that with out changing the rotors. They took the cheap route. More
by drwaxx
Employees Worked With
James Kuziw
October 29, 2021
Greg Cola sold me a 2020 bmw Z4 and reassured multiple times that there are no scratches on the car. It arrives with bumper scratches that the towing company documented and had the bmw dealership sign o times that there are no scratches on the car. It arrives with bumper scratches that the towing company documented and had the bmw dealership sign off on. So we have documentation on this. Then he insulted me by offering $100 compensation when few body work professionals that I trust told me this will be at least $1000. He also said I will receive two car keys and a key card but I received one. Later I got in touch with his sales manager Larry Strauch who in emails said he will compensate with a brake package and will ship me the second key and a key card. The key card never arrived and the second key isn’t working. He also never sent me any info about the brake package he promised (which I also have metadata to prove). I emailed asking to send more info about the brake package he promised and help since the second key they finally sent isn’t working also the key card never arrived. He is ghosting me for weeks now. This is a month and half I am chasing these folks to be the man of their word… no luck so far. Unbelievable… now after a month and half chasing I have to retain a lawyer to hold them Responsible… who would think this would be the customer service experience with the BMW dealership in Bay Shore NY? More
by anipaulson8
October 28, 2021
I dealt with Carlos Villegas and I’ve got to say hands down the most disrespectful salesman I’ve ever met I would never purchase another bmw from habberstad ever again. down the most disrespectful salesman I’ve ever met I would never purchase another bmw from habberstad ever again. More
by bullet88
June 09, 2021
Stay away from his dealership all they do is lie to you. They sell you a wheel protection program and then you unfortunately have to use it two hours later after they said it was affective immediately and y They sell you a wheel protection program and then you unfortunately have to use it two hours later after they said it was affective immediately and you got the general manager running around screaming that you're trying to do some fraudulent activity. To top it off they scratched my three day old rim and when I presented them this issue they will not call me back do you wanna do anything to help me. George in-service was trying his hardest to do the right thing but the general manager and the finance manager were stopping him. I will be calling BMW of North America and filing a complaint More
by Matthewmanco
Employees Worked With
George Ikonomou
