Habberstad BMW

Just picked up a 2008 CPO X5 from BMW of Bay Shore. I looked at cars from South Hampton to Bayside in 1 day.I could write a review on most every dealer on Long Island at this point. Most dealers were nic looked at cars from South Hampton to Bayside in 1 day.I could write a review on most every dealer on Long Island at this point. Most dealers were nice but unfortunately either the car or the salesperson was right. I am a discriminative buyer and knew buying pre-owned was going to be a challenge.Most cars I looked out came w/ promises that it would be fixed or "may come out". I wasn't up to the challenge I guess. I arrived out Bay Shore after seeing a car Habberstad had listed online. Found out from Lorraine that I could see the car in either of the 2 locations. I chose Sunrise in Bayshore because it was closest to me. Of all the dealers I seen in the day the showroom was the nicest.I guess because it is the newest. It was like a perfectly scaled down version of Rallye.Inside was inviting and everybody was accommodating. I first met with John the manager. He spent he few minutes walking me around the dealer. I almost felt like I bought a car already and was on the "owners" tour. I then sat for a few minutes while they made us coffee and pulled the car into the service area. He invited me to look over the car under the proper lighting while he got an adviser to answer questions when I was ready. Greg was very polite. He actually drove the car the first few minutes allowing me time to actually play with some features I was scared to touch when driving. He only talked when he pointed out a feature or characteristic of the truck he wanted me to feel when I drove.Mid way we turned around and he had me drive back and was able to appreciate a lot of what I was told and read about the car.I was definitely sold. They pulled back up to the dealer and had me drive into the indoor service driveway. The area again was very clean and everyone was attentive and well mannered. Having a hospitality background I really enjoyed the customer focus their more then anything. When we sat to discuss price it was straight forward and easy. Greg was confident in the product and his services which adds value to any product.He never cared that I lived in Freeport and had a dealer in my neighborhood. I then "sprung" my trade in. They did not seemed concerned it would effect the pricing I had already got. The value was inline with better of the appraisals I got. I wasn't fully concerned either because my neighbor was going to most likely buy my car . After spending a small amount of time finalizing paperwork. I went home to fax a copy of my title. Two minutes into my ride home I realized the familiar tire light I have had on my car for the last month was now off. Funny a few dealers had noted it when they appraised it. When I picked up my new car I had asked Greg how they did it because it was not a BMW. I had had the pressure checked out the gas station and was told it was fire and to ignore the dummy light.Turns out it was the spare tire in the trunk that was low. They topped it off as a courtesy. Overall they earned my business 1. because their customer focus was by far the best. 2. the cars they presented or had for viewing all looked like they were ready to drive home.it was nice to see the final product before I paid.3. Habberstad BMW of Bayshore delivered 100% what they promised. Good to see. Better was i found out about this site from another dealer I did not buy from but was asked to give an A rating in return for the price. More

Alan was very helpful and generous. He was able to answer all of the questions that I had. He really did his best to work with me on my decision to purchase my vehicle. The staff at habberstad was very profe all of the questions that I had. He really did his best to work with me on my decision to purchase my vehicle. The staff at habberstad was very professional. It was an overall great experience. More

Purchased Certified pre-owned 335i from them. Upon delivery, asked where the floor mats, manual and iPod cable were, salesperson provided the iPod cable, and gave us the wrong manual with a promise to delivery, asked where the floor mats, manual and iPod cable were, salesperson provided the iPod cable, and gave us the wrong manual with a promise to mail the proper floor mats after the weekend. Fast forward to that Monday, salesperson states certified cars don't come with floor mats, at which point it was a battle to make him provide. Two days later, he makes me meet with him somewhere in my area, and then provides non-original floor mats! Still no manual but has no issues taking the wrong manual back. Speak to the used sales manager Derek who tells me that although these cars don't come with floor mats he would be happy to sell me a new set. Last straw. Filed complaint with BMW North America, and BBB. So basically the certified pre-owned checklist they need to use doesn't apply to their dealership? It clearly states both the instruction manual and floor mats are a check point and stipulate any missing or incorrect parts be replaced by original equipment BMW parts. NOT happy. Both salesperson AND sales manager are xxxxxxx liars and I will continue to do what I must out of principle. They messed with the wrong customer this time around. More

John was very responsive, informative and answered every question I had regarding my new car. He is also very knowledgeable about BMW itself, I learned a lot and I'm very content with my purchase. I would d question I had regarding my new car. He is also very knowledgeable about BMW itself, I learned a lot and I'm very content with my purchase. I would definitely recommend John to friends and family without a doubt. More

There was not on person I met on entering the dealership that I did not like, including the security guard. Reception was great. Saul Brasvalsky was both personable and from my perseption honest. I felt fro that I did not like, including the security guard. Reception was great. Saul Brasvalsky was both personable and from my perseption honest. I felt from the first time I talked with him on the telephone that he would make me a proper deal. He did just that. I am more than pleased with my dealings with Habberstad. Thanks. More

Our salesperson, John Tehrani was very accommodating, answered all of my questions, and was very helpful throughout the buying process. He always returned my phone calls and followed up with me whenever answered all of my questions, and was very helpful throughout the buying process. He always returned my phone calls and followed up with me whenever I reached out to him. It was a pleasure to do business with him and I look forward to my next purchase...3 years from now. More

Initially I had to negotiate hard on the price but overall negotiation settled on mid price each time. Overall John was quite cordial during lengthy purchase time - I had ordered car to be built. Over overall negotiation settled on mid price each time. Overall John was quite cordial during lengthy purchase time - I had ordered car to be built. Overall car is also nice. I appreciated John's help in understanding car's features. More

The level of customer care and attention to detail is superb. I purchased a three year-old Z4 through Joe Demartino at pre-owned. He truly provided the information that I needed to become familiar with t superb. I purchased a three year-old Z4 through Joe Demartino at pre-owned. He truly provided the information that I needed to become familiar with the particular car that I wanted. The sales tact was one of simply responding to my inquiries without any unnecessary twists. The negotiation process was relatively smooth and the condition on pick up date was pristine. I felt I had purchased a brand new car based on the detailing that was performed at Habberstad prep. BMW pre-owned also provides a solid warranty beyond the standard coverage. The selection at Habberstad is nicely displayed on their website, giving ample details prior to stopping by. My next BMW purchase will undoubtedly be at Habberstad. More

Short: Absolutely the best dealer I worked with. Long: Short: Absolutely the best dealer I worked with. Long: Prior to working with Saul in Habberstad, I've never liked any car dealerships before and i Short: Absolutely the best dealer I worked with. Long: Prior to working with Saul in Habberstad, I've never liked any car dealerships before and it had always been a "necessary evil." However, working with Habberstad is just such an amazing experience that I'd wish they are not so far away from me so I can recommend all my family and friends to buy BMW from them. At first, I wasn't keen on buying an expensive car 3000 miles away from where I lived but Saul was able to convince me with his sincerity and honesty in working with me. He never pushed but was always willing to help me get the best deal he can accommodate. Instead of feeling cheated often with most other dealers, I felt it was a win-win situation at the end. Habberstad made the transaction super easy by mailing all the documentation to me after 2 of my local dealerships refused to have the courtesy to administer the signatures. They paid to have the papers fedex'ed to me and then provided 2 empty fedex envelopes for me to mail back the necessary paperworks. Overall, I never felt pushed at any moment during the whole sales process and I actually felt that my salesperson Saul actually was interested in a win-win situation by helping me. The "help me to help you" is so true here. Surprisingly, I enjoyed the overall experience of buying a car online with Habberstad. I highly recommend anyone buying a car from Habberstad to seek out Saul if you happen to interact with the dealership with ebay motors or other internet sales. I've also interacted with Maria from the financing and she was very helpful as well. More

Working with John was an extremely pleasant experience. While I would have happily placed an order for the vehicle I was looking for, John was glad to search the regional inventory and have a vehicle heade While I would have happily placed an order for the vehicle I was looking for, John was glad to search the regional inventory and have a vehicle headed for a New Jersey dealer diverted to Huntington. He walked me through purchasing process at my own pace, never giving me the feeling that I was under pressure, and was able to answer every question that I had about the vehicle, financing, and ownership. When it came to decide on a price, John was extremely fair, upfront about all costs, and patient about explaining all the details of BMW's financial services. Upon taking delivery, John gave a detailed tutorial on all of the vehicle's functions, leaving nothing a mystery. John was kind to give me a call the day after, to make sure I was completely happy with my purchase and to answer any other questions I may have forgotten to ask. I will not hesitate to recommend John to anyone in the market for a car. More