Habberstad BMW

The loner car program is atrocious. The person in fromt of me waited over 40 minutes befor getting a car. Jeff, my rep, had a shuttle bring me to Hertz so that I wouldn't have to wait. The conditions the of me waited over 40 minutes befor getting a car. Jeff, my rep, had a shuttle bring me to Hertz so that I wouldn't have to wait. The conditions there were just as bad so I had Jeff send the shuttle back to pick me up and I would just wiat for my car. To get a loner would have taken 50 to 60 minutes. Jeff went out of his way to make sure that my car was done quickly to get me out of there. He could not have done any more to accomodate me and to try to make a bad situation better. However you do need to address your loner program. That vendor that you have stationed there is highly inefficient. I had a similar experience my previous visit, having to wait an inordinate amount of time to get a car and get out of there. More

excellent customer care every time i am in. all the service people are truly interested and understand exactly what is needed to service my car service people are truly interested and understand exactly what is needed to service my car More

Made the whole process easy - very straightforward. I have also used their service department for prior BMW's and found it to be exceptional - always accommodating and explained everything have also used their service department for prior BMW's and found it to be exceptional - always accommodating and explained everything More

Although the work took longer than expected (not Habberstad's fault-it was Dinan's fault), I was provided a new BMW loaner vehicle which made the wait for the car much "easier"! Habberstad's fault-it was Dinan's fault), I was provided a new BMW loaner vehicle which made the wait for the car much "easier"! More

This was my second purchase from your team and it was a pleasure. From picking out my model to getting my financing approved to delivery. Your service team is truly a pleasure to deal with- and that is t pleasure. From picking out my model to getting my financing approved to delivery. Your service team is truly a pleasure to deal with- and that is the main reason we came back. Thanks again for my new car!!! Bill More

I was shopping around for a car and went to more than a couple of car dealership before going to Happerstad. Although I went in around 7 pm (the showroom closes at 8pm), the salesman (Mr. Demitrios) was ve couple of car dealership before going to Happerstad. Although I went in around 7 pm (the showroom closes at 8pm), the salesman (Mr. Demitrios) was very helpful and offered me such a good deal that I was stunned ... the deal was impossible to miss. I'd give it a 10 for everything. More

Quick and easy. Came for service without an appointment. Was taken right away, work was completely quickly. Very pleased. Have been happy with their service department. Didn't even buy the car at this deale Was taken right away, work was completely quickly. Very pleased. Have been happy with their service department. Didn't even buy the car at this dealership. More

Top notch service by a top notch dealership, 2 words....class act!! I would send my grandmother to these guys thats how well i got treated!!! words....class act!! I would send my grandmother to these guys thats how well i got treated!!! More

I found the BMW experience to be very pleasurable and relaxing. The staff is very kind and friendly. I would recommend Habberstad BMW to anyone looking for a BMW or MINI. relaxing. The staff is very kind and friendly. I would recommend Habberstad BMW to anyone looking for a BMW or MINI. More

I came into the dealership knowing the quality of the cars and was surprised to learn that the sales team was equally top notch. I had visited other dealerships prior to visiting Habberstad BMW of Huntin cars and was surprised to learn that the sales team was equally top notch. I had visited other dealerships prior to visiting Habberstad BMW of Huntington and found those other places to be much less friendly and knowledgeable of their product - ie. car options, what was available. I was in a position where I had to take a car off of the lot and was pleasantly surprised by the large inventory that the dealership keeps. By having such a large selection I was able to find a car I love. Finally, when speaking with the sales rep, Demetri, I never felt like he was trying to "sell me." Instead Demetri was very straightforward, explaining to me what I really needed versus what were the nice to have options. More