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Haasz Automall

Ravenna, OH

4.9
3,009 Reviews
Haasz Automall is a locally family-owned dealership. Proudly serving Northeast Ohio and surrounding areas for the last 15 years! Our courteous, knowledgeable, trustworthy, and professional sales, service, parts, and body shop provide a truly exceptional experience whether you are purchasing a new vehicle, pre-owned vehicle, servicing your current vehicle, or looking to upgrade with Mopar performance accessories or parts. We have one of the highest customer satisfaction indexes in the region because of our devotion to our customers and their experience with Haasz Automall! Offering a streamlined internet buying process, a variety of new and pre-owned vehicles to choose from, and credit specialists on site to help every customer get the vehicle they need, regardless of their credit history. We are confident that we can provide you with a quick, easy, and enjoyable buying experience.
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4886 Ohio 59

Ravenna, OH

44266

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Showing 3,009 reviews

May 23, 2013

Linda Sousa and Haasz Automall found the car that we wanted and the purchase went smoothly! Linda went over everything with us to make sure that our new car buying experience was pleasurable without bei More

by cafdnw05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Sousa, Linda Sousa
May 24, 2013 -

Haasz Automall responded

So glad that Linda was able to make the buying process stress-free for you. Welcome to the Haasz Automall family!

May 20, 2013

Not only do you have the lowest prices around, you still work with customers until they leave happy and leave with a car. Linda basically problem solved for me to get a Jeep Wrangler that I have always want More

by krstone87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda, Floor Manger and Zack Haasz, Linda Sousa
May 20, 2013 -

Haasz Automall responded

Hope you're loving your new Jeep! We look forward to seeing you around the store! (for routine maintenance of course)

May 19, 2013

Drove to Ravenna to buy a sliver Challenger, after being ignored by the staff, finding out the car was a thousand dollars more than advertised, and the salesman not even shaking my hand...I left without eve More

by alexhydel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
unknown
May 21, 2013 -

Haasz Automall responded

Alex, first and foremost, we would like to apologize for your negative experience at our store. We were very busy Sunday, and most of our salespeople were with multiple customers. Trust me, not trying to make excuses. Feeling as though you were neglected as a customer is definitely not ok. We would love a chance to start over. Our Floor Manager is more than happy to meet with you personally to get you in the vehicle that suits your needs and our General Manager who was out of the office Sunday said that he is willing to work with you on the price to get it to a place you're more comfortable with. We do not want your bad experience to be your final experience with us. You deserved better service, and we would like a chance to give that to you. Please feel free to contact our sales manager Brian directly at bhaasz@haaszautomall.com or 330-296-2866. We hope to hear from you. Even if you aren't willing to return to the store, we would like to learn from this experience, so it never happens again.

May 18, 2013

Very good service. Did not rush me. Willing to let me test drive all the cars I wanted. After I picked the car that I wanted. They made sure it was the car that I wanted... More

by CrazyLuka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
May 20, 2013 -

Haasz Automall responded

So glad Mike was able to assist you in finding the car that you wanted and fit your needs. Look forward to seeing you around the store :-)

May 04, 2013

I had been taking my jeep to the dealership where I purchased it until last service - I was told that certain fluids needed changed at less than 30,000 miles - looking in service section of car book I More

by pgoode
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Pastava and the Lady I talked to on the phone to schedule appt Ms Todd
May 14, 2013 -

Haasz Automall responded

So glad that we were able to give you a great experience. Customer Satisfaction is our priority and when that comes across to our customers we know we're succeeding. Look forward to seeing you around the store!

May 03, 2013

I am giving them a perfect rating because everyone at Haasz are very nice and very helpful. They helped me get into a car the same day and they helped me get it in my price range... More

by allisonsmommy2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : rick
May 14, 2013 -

Haasz Automall responded

Glad we were able to help and welcome to the Haasz Automall family.

April 26, 2013

I give Haase a rating of 5. I bought a 2010 Jeep Compass and have only taken it to Haase for service. I always feel welcome when I pull in the service bay. I am always updated on my service and how much m More

by ferg3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Apr 30, 2013 -

Haasz Automall responded

Thank you for the great review. So happy that our staff as been helpful to you. We appreciate your continued business. :-)

April 09, 2013

We went to Haasz on the advice of our son, who bought his own car there. We were looking for a Jeep or Chrysler 300. We selected the new 2014 Jeep Grand Cherokee. We were not pressured or pushed in to buyi More

by psusman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank, Jay
March 20, 2013

Our salesman was great. Very imformative and helpful Very quick with answers and paperwork. I would certainly buy from him again. Mary in finance was very nice and efficient. Dealership was clean More

by deek5666
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Grefa
Apr 30, 2013 -

Haasz Automall responded

So glad you had a wonderful buying experience here at Haasz Automall. Welcome to the family!

March 14, 2013

I went into Haasz to get an oil change on my jeep patriot and had also received a letter about trading in my jeep, I decided to inquire and see what my options were. Rich was very patient and answered all my More

by randee95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Fernandez
Apr 30, 2013 -

Haasz Automall responded

So glad we got you in that new Chrysler 200. They're pretty slick and great on gas! Happy Rich made it such an easy, comfortable buying experience for you.