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Haasz Automall
Ravenna, OH
2,978 Reviews
Haasz Automall is a locally family-owned dealership. Proudly serving Northeast Ohio and surrounding areas for the last 15 years! Our courteous, knowledgeable, trustworthy, and professional sales, service, parts, and body shop provide a truly exceptional experience whether you are purchasing a new vehicle, pre-owned vehicle, servicing your current vehicle, or looking to upgrade with Mopar performance accessories or parts.
We have one of the highest customer satisfaction indexes in the region because of our devotion to our customers and their experience with Haasz Automall! Offering a streamlined internet buying process, a variety of new and pre-owned vehicles to choose from, and credit specialists on site to help every customer get the vehicle they need, regardless of their credit history. We are confident that we can provide you with a quick, easy, and enjoyable buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday Closed
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday Closed
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday Closed
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,978 reviews
January 19, 2018
Shady Got an offer for my used car thru cars.com, then when I clicked on it, it said “offer expired.” Emailed the name on the offer, Heather, who responded Got an offer for my used car thru cars.com, then when I clicked on it, it said “offer expired.” Emailed the name on the offer, Heather, who responded “ if you come in by close of day Thursday, I’ll make sure they honor it. “ This was after multiple emails from Heather, inquiring about the car and telling me how interested they were. Came in on Wednesday, got the usual clueless salesman (Brennan) who had to talk to his manager (Linda) three times and bottom line, they didn’t honor it, they lowballed me by 1000 less and told me the offer was only good for the rest of the day (the GM Tyler, after this review posted, later admitted that’s not true). Salesman also asked if I would need a ride after I sold him my car, and I said sure. I was surprised and asked “You do that here?” And he said “sure we have plenty of drivers available, it’s no problem.” So later that day when I called to accept their offer, they mysteriously could not offer me a ride and “no drivers were available” for that day or any other day. I can only assume that was just a lie to get me to close the deal? I also asked salesman to email me the offer in writing, before I drove the car down to close the sale, I had a feeling they would change their mind again on the price when I got there. He said “we don’t do that.” Then tried to reach Heather again about all the red flags that were popping up and the same woman who had emailed me 37 times in the past, suddenly isn’t returning my calls or emails (and still never has). I did wind up selling the car there, but for less than they promised and I definitely walked out of there thinking every person I dealt with was kind of oily. And they wonder why car dealerships have such a bad name. RUN FAR AWAY FROM THIS PLACE. More
by Cd1515
January 19, 2018
Friendly, and knowledge staff The service department got me in and diagnosed the issue with my check engine light quickly. Got my car back a few hours later with all issues resolve The service department got me in and diagnosed the issue with my check engine light quickly. Got my car back a few hours later with all issues resolved and even got it washed while it was there. Thank you Justin Galina. I will use this service department in the future. More
by Chuck
Employees Worked With
Christine Cosma, Justin Gallina
January 15, 2018
Can’t recommend enough! Justin, my service advisor made sure to offer fast, quality service and Christy Cosma and Geno Gordon took great care of us by helping us find a great Justin, my service advisor made sure to offer fast, quality service and Christy Cosma and Geno Gordon took great care of us by helping us find a great deal in the car we were looking for! Very satisfied! More
by Nblake0828
January 15, 2018
Excellent job geno gordon we really like are dodge Geno Gordon took great care of us by helping us find a great deal really nice people at haasz job geno gordon we really like are dodge Geno Gordon took great care of us by helping us find a great deal really nice people at haasz More
by rick day
Employees Worked With
January 14, 2018
Greg Made Financing Painless I leased my first car from Haasz earlier in the summer. I didn't know much about the financing process but Greg made it fast and easy. Highly recommen I leased my first car from Haasz earlier in the summer. I didn't know much about the financing process but Greg made it fast and easy. Highly recommend. More
by KandisK
January 13, 2018
Experienced help I was having a hard time deciding on what I wanted and where to go when I ran across a very experienced nice man named greg. He was a great help. I I was having a hard time deciding on what I wanted and where to go when I ran across a very experienced nice man named greg. He was a great help. I really appreciated his kindness and knowledge of the automobiles. I would recommend him to anyone. More
by Nyki01
Employees Worked With
Greg Baxter
January 13, 2018
Knowledgeable Greg was great to work with when purchasing my vehicle. Most of the time the financing portion of buying a new vehicle is daunting and I dread the pap Greg was great to work with when purchasing my vehicle. Most of the time the financing portion of buying a new vehicle is daunting and I dread the paperwork but Greg made it easy, understandable, and a good experience. I'll definitely return to Haasz Automall for my future vehicle purchases. More
by Trisha
Employees Worked With
Greg Baxter
January 13, 2018
Very satisfied. We dealt with Brennan, he was very nice and helpful. We got excellent service and Just what we were looking for. We test drove one and that’s the on We dealt with Brennan, he was very nice and helpful. We got excellent service and Just what we were looking for. We test drove one and that’s the one we got. More
by AngandChris
Employees Worked With
January 11, 2018
Super service Always get superior service at Haaz’s. I can usually call day of day before and get time slot that works for me. And the cookies are great! Always get superior service at Haaz’s. I can usually call day of day before and get time slot that works for me. And the cookies are great! More
by Sandyk
Employees Worked With
Mike Huzvar
January 10, 2018
Great experience We had a great experience this past weekend with Ray Miller at Haasz Automall in Ravenna Ohio . We were looking for a low mileage used Ram truck of We had a great experience this past weekend with Ray Miller at Haasz Automall in Ravenna Ohio . We were looking for a low mileage used Ram truck of a certain design and color. It was so cold and windy that we wanted to spend the least amount of time outside that we could. Ray found several options to our liking and we went right to them without having to be exposed to the weather for too long. Of course he was right there with us the whole time in the cold and wind. We finally settled on a newer truck and Ray and his team went above and beyond to make sure we had a great experience. Everyone was very friendly and professional . We took the truck home that same afternoon. Ray and the financial department were exceptional in making sure that we were satisfied and got the best terms available. Ray even contacted us at home the next day, his day off, to make sure we were. Ask for Ray Miller when you go there. You won’t be disappointed. The poor guy didn't even take time to have lunch. He is very dedicated to providing exceptional customer service. Thank you, Christine and Dan H from Rootstown More
by Christine H
Employees Worked With
Ray Miller
