Haasz Automall

pleasant Salesman bob was polite,knowledgeable, and answered all our questions. He was very patient and made the process of purchasing a vehicle a pleasant one Salesman bob was polite,knowledgeable, and answered all our questions. He was very patient and made the process of purchasing a vehicle a pleasant one. More

Terrible service department My car was damaged on 2/16 at Haasz in Ravenna during an oil change. I called the dealership as soon so I noticed the damage. I was sent to voice mail My car was damaged on 2/16 at Haasz in Ravenna during an oil change. I called the dealership as soon so I noticed the damage. I was sent to voice mail and never got a call back. On 2/20 I finally got to speak to Kim, the service manager. She told me she would review camera footage and get back to me. After sending her a picture of the damage and calling again, I still have not heard back from her after almost 24 hours. I have been a loyal customer of this dealership and service department, but this makes me very angry and disappointed. They damaged my vehicle and they don't want to own up to it! More

Bad dealership Every unprofessional seemed like they didn't want to help left me hanging out there for months texted me and said I would have to me in if they would Every unprofessional seemed like they didn't want to help left me hanging out there for months texted me and said I would have to me in if they would have told me that in the first plsce More

Highly recommend Haasz I highly recommend going to Haasz for any of your automotive needs the sales staff was very courteous and helpful. Our overall experience was a 10 plu I highly recommend going to Haasz for any of your automotive needs the sales staff was very courteous and helpful. Our overall experience was a 10 plus. Bob Baumgartner was very polite and courteous and gave us a great deal. More

Love it This is the 3rd Jeep I've purchased from Haasz, and I just sent my niece their for her first vehicle. Love love love the humor, and easy going experie This is the 3rd Jeep I've purchased from Haasz, and I just sent my niece their for her first vehicle. Love love love the humor, and easy going experience More

Working with Adam on my new Ram pickup. Everyone was always eager to answer questions and several trucks to look at until I found the one I wanted. They easily worked with me to meet my nee Everyone was always eager to answer questions and several trucks to look at until I found the one I wanted. They easily worked with me to meet my needs. Adam was the mist awesome salesman I have ever worked with. More

Treated like family Great experience very helpful and friendly Julie Simonetti did not take No for an answer and we drive home a car of or dreams thank you so much Julie Great experience very helpful and friendly Julie Simonetti did not take No for an answer and we drive home a car of or dreams thank you so much Julie you are amazing... More

Amazing experience Julie Simonetti was the best salesperson I've ever had. She worked so hard to get us financing that worked with our monthly budget even with bad credi Julie Simonetti was the best salesperson I've ever had. She worked so hard to get us financing that worked with our monthly budget even with bad credit. She is so sweet and didn't give up until she found what we were looking for. Would strongly recommend her to anyone. More

Timely and we'll managed I was looking for a new car and Haasz was first in mind. And at the end of the day I was blessed. Love it!! I was looking for a new car and Haasz was first in mind. And at the end of the day I was blessed. Love it!! More

EXCELLENT CUSTOMER SERVICE - ABOVE AND BEYOND I took my 2018 RAM 3500 to Haasz for a mechanical issue and found that the damage was the result of mismatched tires installed by a "professional" tir I took my 2018 RAM 3500 to Haasz for a mechanical issue and found that the damage was the result of mismatched tires installed by a "professional" tire shop. The mismatched tires caused fairly extensive damage that was not covered under warranty. Both Ben and Kim were kind, concerned and patient as they tried to explain why this was not a warranty issue. The Service Technician, Ben, did an excellent job on the repair and the Service Manager, Kim R., went above and beyond in working with the corporate office to find a solution to the issue. As a result of Kim's compassion for my situation and her knowledge and tenacity, much of the cost of the repair ended up getting covered. I appreciate the effort that Kim put forth to find an outcome with which that the customer would be satisfied. More