Haag Ford Sales, Inc.

I wrote a review previously but I will again state that Haag really impressed me. New vehicle purchase was quick and easy. Everyone was friendly and knowledgable. Never felt pressured. Would recommend my m Haag really impressed me. New vehicle purchase was quick and easy. Everyone was friendly and knowledgable. Never felt pressured. Would recommend my mom to Haag. More

Service is always excellent and staff is very respectful of customers. I would definitely buy from them again. of customers. I would definitely buy from them again. More

Great timeliness - caught a warranty fix and a safety recall to schedule when the parts arrive. recall to schedule when the parts arrive. More

(Relatively) new to the region and found this dealership through a car show they hosted. Made note of the friendly staff at the car show; they took great care of us. Ordered my dream truck through Build through a car show they hosted. Made note of the friendly staff at the car show; they took great care of us. Ordered my dream truck through Build and Price and sent it to Haag. They submitted the build sheet same day and within two months it was ready to pick up. Worked with David Franks through the entire process who was there to answer questions but never once pestered me. Finalized the deal with David and F&I Manager Jesse Bundy. David was very relaxed yet extremely respectful, had an answer for every question I asked. When it came to setting up the buy, he asked what we wanted and got us what we needed. The deal was strictly "just the facts", which is what I was hoping for. While Jesse handled getting paperwork in system and order, David showed and demoed the vehicle. When it came time to close the sale and go over warranties, protections and other services, Jesse was very knowledgable and informative and never felt pushy. He gave me an overview of the services they offered and educated me on the values they presented. Once we settled on items my wife and I required, he closed the sale with some signatures. Haag has earned a life-long customer. I would happily refer my family to Haag; David and Jesse in particular. Even with the dealership being out of my way (Boone Co., KY resident) I couldn't see myself working with anyone else. They treated my car club right at the car show and earned my interest as a potential customer, then treated me right when it was time to buy. Of note - this place seems to specialize in Trucks. They had all makes and models of course but their lot was pre-pandemic level stocked with trucks. More

Everything went as expected. The Service Advisor was professional and courteous and helpful in suggesting filters be changed. The overall experience went well. The Service Advisor was professional and courteous and helpful in suggesting filters be changed. The overall experience went well. More

Danielle was on point. Thanks. Parts were ordered and I got a call and another appointment for installation. Thanks. Parts were ordered and I got a call and another appointment for installation. More

Great service, and they were very military friendly! Helped finding me the perfect deal for a great car Helped finding me the perfect deal for a great car More

The service desk personnel were courteous and helpful. The work was done quickly and efficiently. The work was done quickly and efficiently. More

I had a wonderful experience with great personalized attention to my choices and payments I wanted on my new vehicle. I would highly recommend Haag Ford to anyone looking for a new or used vehicle. attention to my choices and payments I wanted on my new vehicle. I would highly recommend Haag Ford to anyone looking for a new or used vehicle. More

Everything was fine, quick, and smooth. Danielle most helpfully answered a question I long have had. Since I do not drive a lot, should the oil be changed every six months as indicated on Danielle most helpfully answered a question I long have had. Since I do not drive a lot, should the oil be changed every six months as indicated on the sticker or when I have driven 5,000 miles? She said it is good to do so at six months so my record of maintenance is good if checked for insurance or other purpose. Thanks! I did not personally interact that much with the others. More