HGreg.com Orlando

Worst cat buying experience ever! This dealership claims to have the best customer support in the industry but it is far from that. When you are looking to buy a car they seem respons This dealership claims to have the best customer support in the industry but it is far from that. When you are looking to buy a car they seem responsive but after that it is all downhill. Phone and email messages go unreturned. If there are any issues after you buy they pretty much ignore you. My car had an issue with a nail in the tire when it was delivered and they did nothing about it. They blamed the delivery company and that company blamed the dealership meanwhile the customer is left with the bill for a new tire. Additionally, the car was delivered with virtually no gas in the tank. The dealership couldn't even be bothered to fill up the tank despite charging the highest dealer fees around. I ended up paying for new and temp vehicle tags despite telling then multiple times I had the vehicle tags from my old vehicle. The dealership is a sham. They will lie and say anything to get you to buy a car, but will do nothing to help you after. I would recommend avoiding this dealership at all costs. More

Thank you Marcos and Crista! If you’re looking for a great car buying experience you need to go see Marcos at HGreg Orlando. Hands down one of the most professional sales consulta If you’re looking for a great car buying experience you need to go see Marcos at HGreg Orlando. Hands down one of the most professional sales consultants I’ve ever worked with (I’m also a sales consultant for a competitor company). Marcos learns about your situation and helps you Make an informed decision when it comes to selecting your vehicle. After selecting the vehicle my girlfriend and I got to explorer our financing options with Crista. Crista was amazing and got us a great approval. Like I said if you need a car go see Marcos and Crista at HGreg Orlando! More

Exceptional service From welcome as you enter the showroom to the delivery of the car, the service is exceptional (thanks to Eddy). Before discussing available cars for s From welcome as you enter the showroom to the delivery of the car, the service is exceptional (thanks to Eddy). Before discussing available cars for sale, they clearly explain that sell cars service included; they will go everything to facilitate the process. The only other place I saw the same level of service and attention was in Europe... More

The best car buying experience ever Marcos was awesome from start to finish. Not once did I feel pressured or uneasy about my decision. Marcos was very thorough explaining the pros and c Marcos was awesome from start to finish. Not once did I feel pressured or uneasy about my decision. Marcos was very thorough explaining the pros and cons of each vehicle, and was very helpful selecting cars that would suit my lifestyle. The only complaint I can come up with would be that I didn’t find out about hgreg sooner. Jamal and Johnny were also very helpful when it came to the finance side of things. They were both very professional, but also very down to earth and friendly at the same time. I would definitely buy a car from hgreg again. More

Overall very good experience My husband and I recently purchased an Infiniti Q70 at HGreg. Overall, the experience was great. Our salesmen, DT and Dairo, were helpful. The finance My husband and I recently purchased an Infiniti Q70 at HGreg. Overall, the experience was great. Our salesmen, DT and Dairo, were helpful. The finance director, Nelson, and finance manager, Crista, both worked with us to get the best terms. Our only complaints would be that the appraisal of the vehicle we were trading took over 2 hours, and the appraiser didn’t have the correct trim listed, so the appraisal was considerably less. That was corrected though. Then it took another 2 hours to sign the paperwork. When it was all said and done, we were there for 5 1/2 hours. I wasn’t leaving with my new vehicle until 10pm. They were closed, and it was difficult getting off the lot. The gates were locked and they had cars blocking exits. I had to go back inside to ask someone to let me out. Also, my vehicle didn’t have a full tank of gas and had absolutely no windshield washer fluid. The windshield was dirty, and without washing fluid, it was difficult driving home at night on the turnpike. We still would recommend them, though, based on our overall experience. More

TOP OF THE LINE CUSTOMER SERVICE First I’d like to say big thanks to Marcos I started my Saturday morning of going from dealerships to dealership looking for a car they all gave me p First I’d like to say big thanks to Marcos I started my Saturday morning of going from dealerships to dealership looking for a car they all gave me problems and was in big need of a car l almost gave up till a friends referred me to Marcos my friends wife recently purchased a car from him and great things to say trusting my friend and his wife l called and it was the best thing tha I had done when l called he said come on down once l got there he made me feel like shopping for car shouldn be so stressful once l got approved the gentleman made me feel comfortable dow to signing the paperwork l just want to thank them for going above and beyond btw the car feel great More