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HGreg.com Orlando

Orlando, FL

4.2
2,398 Reviews
At HGreg.com, we stand behind the quality of our vehicles and want you to be completely satisfied with your purchase. That's why we offer a 5-day, or up to 500 mile exchange policy. If you're not completely satisfied with your purchase, you may conveniently exchange it for another pre-owned vehicle within 5 days or 500 miles (whichever comes first) of your purchase. Please note that certain restrictions apply, and the exchange is subject to the terms and conditions of our policy. You can review our policy in full before making your purchase. If you have any questions or concerns, please contact us for assistance.
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2510 Jetport Dr

Orlando, FL

32809

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Showing 2,398 reviews

October 12, 2023

Mauricio me ayudo muy formal muy amable vengan pregunten por él los atiende en español Hgreg tiene muchos carros para todos More

by Edward.punceles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Abadia
Oct 12, 2023 -

HGreg.com Orlando responded

Edward, gracias por compartir su experiencia positiva con Mauricio en HGreg Orlando. Nos alegra saber que le atendió bien y encontró el carro perfecto para usted. Gracias por elegirnos!

October 09, 2023

Purchased a car in April. It has now been in the shop three times. This time, they can’t figure out the issue but my service engine light is on. They claim to have put in new More

by Abigail
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
None of the above
Oct 20, 2023 -

HGreg.com Orlando responded

Abigail, I'm really sorry to read about the issues you've been experiencing with your car. This is certainly not the experience we want our customers to have and it's clear that we need to look into this further for you. Please reach out directly so we can work on resolving these concerns together. Thank you, Tommy Hung - General Sales Manager - 786-697-1408

October 07, 2023

A lot of inventory, I found myself getting overwhelmed. I wanted to take a few minutes to thank Rudy for helping me yesterday to find a couple of options that would work for me. He made it very easy and pa More

by Clarkbonnie64
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rudy Bocanegra
Oct 09, 2023 -

HGreg.com Orlando responded

We're glad to know that Rudy was able to help you navigate our inventory at HGreg Orlando. We appreciate your kind words and look forward to seeing you again!

October 04, 2023

Mauricio was truly amazing. He was very polite, knowledgeable, and honest. My cousin just came from New York and needed a vehicle to move around. Mauricio assist us with finding More

by Thania_sanchezbattle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Abadia
Oct 04, 2023 -

HGreg.com Orlando responded

We're so glad to know that Mauricio was able to assist you and your cousin in finding the perfect vehicle at HGreg Orlando. We strive for fast, pleasant experiences like yours! We are looking forward to seeing you back again down the road!

September 27, 2023

I have had nothing but a great experience with the Orlando, FL HGreg dealership. Team member Mauricio, helped tremendously with my car buying process to go as smoothly as possible. I am thankful for t More

by Kargiu1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Abadia
Sep 28, 2023 -

HGreg.com Orlando responded

We're so glad to know that Mauricio and the rest of our team at HGreg Orlando were able to make your car-buying process a smooth success! Thank you for choosing us. Enjoy your new ride!

September 26, 2023

Mauricio fue muy amable muy profesional vengan pregunten por el les ayuda en español sin problema More

by Tobonjhon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Abadia
Sep 27, 2023 -

HGreg.com Orlando responded

Gracias por la reseña! Apreciamos las palabras amables acerca de Mauricio y esperamos volver a verle en HGreg Orlando!

September 26, 2023

Sold us a recalled car with a bad transmission. Tried reaching out and they are ignoring us because they know what they did. However I will be reaching out to the FL Attorney General, Consumer Affa More

by blueskies
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kiko Tasevski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Hung
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mateo Baute
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Gallego
Oct 20, 2023 -

HGreg.com Orlando responded

We're truly sorry to read about your experience and understand your frustration. We take these matters very seriously, as we aim for transparency in all our dealings with customers. I assure you we would never intentionally mislead one of our guests, and I'd like the opportunity to discuss this further so we can address your concerns directly. Unfortunately, I cannot locate contact information without a first and last name, so, if you are willing, please reach out to me at your earliest convenience. Thank you, Tommy Hung - General Sales Manager - 786-697-1408

September 26, 2023

The vendor was a right person to deal with my goal to get my new car he did a great job More

by Sergiolopezpola
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Abadia
Sep 26, 2023 -

HGreg.com Orlando responded

Thanks for the review! We appreciate your support and hope to see you again at HGreg Orlando!

September 24, 2023

Immediate service, friendly faces, sales people are not pushy in any way, and they make you feel comfortable immediately. They can work with whatever situation you are in. One stop shop. Car, financing, pl More

by Ladybuilder85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johny Calle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenny and her Supervisor
Sep 25, 2023 -

HGreg.com Orlando responded

We're so glad to know you had a great experience at HGreg Orlando! It's fantastic that Jenny was able to help you find a new Honda Accord. We strive for excellent service and we appreciate the positive feedback. Safe travels in your new Honda and enjoy it!

September 24, 2023

I am delighted to recommend Mauricio Abadia service, all those looking for an exceptional experience, look for him; You will have a magnificent experience of good service. More

by connyls2010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mateo Baute
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mauricio Abadia
Sep 25, 2023 -

HGreg.com Orlando responded

We're so glad to know Mauricio provided you with an exceptional experience at HGreg Orlando. Thanks for recommending our services, we appreciate your support!

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