HGreg.com Doral

Still waiting for my car to be legal....DON'T GO HERE TO BUY Whatever you do, don't buy a vehicle from this place. You may find a great deal, but I beg you, turn around and leave before it's too late. I am spe Whatever you do, don't buy a vehicle from this place. You may find a great deal, but I beg you, turn around and leave before it's too late. I am speaking from experience. As I write this review almost two full months after purchase, I am still waiting on my license plate. Being an out of state customer, unfortunately I am at this place's mercy and the "company" that is supposed to be sending me my license plate. They have the worst customer service and people in customer service. On at least 5 occasions, different people haven't returned calls or done what they said they were going to do to get me my permanent plate, from the front desk lady (Kathy, if that is her real name) to Joe the finance guy to Suzy who is in the title area (who's voicemail still states her name is Michelle). You can't even get your voicemail box right, really? At this point, I am even considering lawsuit. I have wasted so much time calling them back month after month with no resolution or even an idea of a resolution. If I am scaring you, good! I promise, you WILL thank me later. Writing this review on the BBB Business Review, I am also finding out that this company isn't even BBB accredited. GREAT!!! More

Great expierence! These guys were very helpful and made the process easy. They had exactly what I wanted and we worked out a very fair deal on my trade. I would recomme These guys were very helpful and made the process easy. They had exactly what I wanted and we worked out a very fair deal on my trade. I would recommend them on anyone in the market for a vehicle. More

Great deals! Fast service Eloy was patient and directed me to the best deals for me. Great staff all around but Eloy was the bomb. My experience was very good. Eloy was patient and directed me to the best deals for me. Great staff all around but Eloy was the bomb. My experience was very good. More

Amazing service I have purchased many cars but the experience at HGreg was amazing, from looking on the website for the car to the signing of the finance papers every I have purchased many cars but the experience at HGreg was amazing, from looking on the website for the car to the signing of the finance papers everything went super easy. Thanks to Udama Tucker and Francisco Ortega. Have been recommending them since I drove off with my car. More

Easy and quick Told them what I was after and gave them a budget (after doing my due diligence so I didn't ask more than fair). They showed me the cars I came to se Told them what I was after and gave them a budget (after doing my due diligence so I didn't ask more than fair). They showed me the cars I came to see and we made the deal. Walked in at 1 and left at 3 with car. Thanks for making this painless. I buy on average a car every year. This was the easiest and one of the fastest ever. More

Worst Customer Service Ever Salesperson does not have any professional skills. No introduction, no first name. You receive better service in a Farmer's market or from an illiter Salesperson does not have any professional skills. No introduction, no first name. You receive better service in a Farmer's market or from an illiterate person than what they offer. Brought my concern to the management, who does not care and they are worst than there sales staff. I had to walk away on a $2,000 difference after who I later learn to be Arencibia who acted in a mocking behaviors which appears that is his most up sales understanding. The staff and dealer is a gimmick and a tramp. More

Okay experience but needs improvement I purchased a car here a town and country 2013 , the part that I dislike was the part where they told me I was buying the car "as is" while I was alre I purchased a car here a town and country 2013 , the part that I dislike was the part where they told me I was buying the car "as is" while I was already filling out the financing paperwork. Their finance person also didn't even bother to explain anything related to warranty , which they claim is a 200 year for the engine in their website , so is confusing when they tell you you getting a car as is and at the same time they advertise the 200 year warranty . And they have you sign warranty papers that I never got copies of . They also charge you a $900 dealer fee and try to get you to get the gap insurance , which I was suckered into getting . So just be ready .. And do your homework . They buy auction cars from rental companies ..mine they purchased from hertz after I did some digging online. The sales person was very nice . More

Excellent Service HGreg was a perfect dealership as everyone seemed receptive, welcome and very helpful. Eloy Arencibia in particular was the sales rep who helped me an HGreg was a perfect dealership as everyone seemed receptive, welcome and very helpful. Eloy Arencibia in particular was the sales rep who helped me and he was great. Thanks for the good service. More

Terrible!! Stay away from this place unless you want to be ripped off; I was literally scammed. Came here recommended by a "friend" who works here. They looked k Stay away from this place unless you want to be ripped off; I was literally scammed. Came here recommended by a "friend" who works here. They looked kind, helpful, and very professional at first but once you buy a car they don't even know who you are. This people sell cars purchased on an auction that in many many cases come with hidden issues that you can't notice right away and when you bring it for service they say that the problems the car has were not on file at the time of purchase. They never document the real problems of the cars and just sell them like that to save money. My car was involved in an accident and had some internal problems that I couldn't notice until 2 days after; Youdel Martinez the Service Advisor or Manager, who by the way was very rude, answered: "You did it, not us because I don't see any issue on the report that we issued after inspection." I don't understand how is it possible for a car to have such a major internal problem caused by an accident and the exterior(the body) is intact. Simple, they covered the mess to have it look ok. The 30 days warranty policy is not honored at all. Watch out. More

STAY AWAY!!! BUYERS BEWARE!!! DO NOT BUY HERE !!!! these people will sale you cars that are wreaked and total, when you ask for the car fax they show you the pages without the wrec DO NOT BUY HERE !!!! these people will sale you cars that are wreaked and total, when you ask for the car fax they show you the pages without the wreck and once you purchase the vehicle and do the car fax yourself! BAM there is nothing you can do, i purchased a vehicle here and when i went back the next day they left me waiting 30 min and then said there is nothing they can do!!! But they were quick to make sure I got 3 people to put in good reviews on their website! Stay aware the review are fake - the sales person makes you put in the review as soon as you buy !! More