HGreg.com Doral

Muy claro y eficaz !! excellente trato y muy comprensible al demostrar las opciones del dealer k ofrecen para hacer una buena decision al comprar el auto Muachas Gracias K excellente trato y muy comprensible al demostrar las opciones del dealer k ofrecen para hacer una buena decision al comprar el auto Muachas Gracias Kevin Montesinos More

Great value excellent salesperson I recently bought an used Infiniti Qx60 from HGreg and it was a new experience for me. I usually go directly to the dealership first and find what I I recently bought an used Infiniti Qx60 from HGreg and it was a new experience for me. I usually go directly to the dealership first and find what I want but in this case I went online to their website first. I chatted with an online rep and set up an appointment for later in the day after I got off work. The prices seemed too good to be true and I hadn't bought a car in this manner before so I was skeptical. My sales representative was Amiee M. She was very nice and did a good job of showing me the car and was very friendly. I bought the car. She gave me her number to get in contact if I needed anything. A few days later I noticed a minor issue with the car and then I started feeling worried because sometimes people don't care anymore once you've signed the contract and left the car lot -- maybe the deal was too good to be true. But I was pleasantly relieved when I gave Amiee a call (on Saturday night) and she answered right away. She was very empathetic and listened to my problem and set up a service appointment ASAP. She checked in on me a few times and the problem was fixed by the HGreg service department. I would definitely buy a car from her again. Great price, nice person, and you can feel safe that they'll take care of you in case anything happens. More

a very good experience My sales representative Bryan was great, friendly, and very willing to help with our needs. In the end I got eveything I was expecting and more. Thank My sales representative Bryan was great, friendly, and very willing to help with our needs. In the end I got eveything I was expecting and more. Thank you H Greg and Bryan for a great experience. More

My first experience Our sales men Kimani Everett was great off the top! He had so much interested in cars. Overall, he was great and explained everything thoroughly. Our sales men Kimani Everett was great off the top! He had so much interested in cars. Overall, he was great and explained everything thoroughly. More

Defective Cars & Bad Customer Service The absolutely most horrendous experience of my life buying a car. I purchased a larger car for my mother because she transports my disable daughter, The absolutely most horrendous experience of my life buying a car. I purchased a larger car for my mother because she transports my disable daughter, my son, and myself. We purchased a 2017 Ford Escape VIN#1FMCU0GD3HUB60268 and it drove home with some jerking. Which was explained to us that it's the EcoBoost and the Auto Turn-Off modes, we just needed to get use to it. We got home parked the car, turned it off, went inside and got my child for dinner. We get 0.04mi out and the car turns off into oncoming traffic. This car almost killed us. My mom turned it off and back on and floored it and the car didn't take the gas. It literally rolled away a millisecond from death. THEN! It gets worse. The car turned on and off repeatedly and no matter how far you pressed the gas, it wouldn't go past 10 Mph. All of the lights came on. The battery light, the oil light, the engine light, and the dash flashed an emergency notice "Engine Fault Service Now". We hadn't even had the car for 45min. Not to mention when I went to get my money refunded they refused to give it back and refused to show me the policy or agreement I signed that stated I had to receive a check. My money hadn't even left the building. Not to mention, they tired to schedule the tow truck to pick up the inoperable car AFTER the 3-Day guarantee. Whatever you do, DO NOT buy THIS car and do not do business with them. Once you buy the car, all that customer service goes out the window. They were disgustingly nasty to me after I wanted to exchange the car or get a refund. More

Good service, Bad tires I wanted to give this dealership five stars. The sales person named Rafael was awesome, but I only had one request; to have reliable tires for my pur I wanted to give this dealership five stars. The sales person named Rafael was awesome, but I only had one request; to have reliable tires for my purchase. However my request for new tires was denied by his management staff. I arrived home and the next day my tire pressure light popped on. The tires were old and unserviceabe. Attention to detail should be governed by integrity, but that was not the case in this transaction. In addition, this company is not Military or first responders friendly. #Doralestore More

Awesome Great customer service Louis was very attentive and he helped me look for the cart specifically that I want it great service great salesman I would re Great customer service Louis was very attentive and he helped me look for the cart specifically that I want it great service great salesman I would recommend any time More

It was ok If it wasn’t for the GM and Finance manager I probably would have walked out. I really liked the car but the communication and follow up was subpar. If it wasn’t for the GM and Finance manager I probably would have walked out. I really liked the car but the communication and follow up was subpar. Still haven’t heard back from the dealer to fix the issues I had and provide a second set of key. If you really like the car yeah go there but if you’re into good customer service and follow up I’d probably go elsewhere More

Excelente trato y servicio Excelente trato y muy buen carro, se lo recomiendo a todas las mersonas que quieran comprar un carro de uso como nuevo. Responsables y muy buenos carr Excelente trato y muy buen carro, se lo recomiendo a todas las mersonas que quieran comprar un carro de uso como nuevo. Responsables y muy buenos carros More

GREAT! It was a great experience working with Kimani and buying my first car at Hgreg Doral. I would be more than happy to recommend friends and family to Ki It was a great experience working with Kimani and buying my first car at Hgreg Doral. I would be more than happy to recommend friends and family to Kimani when they are ready purchase their vehicle. More