
HGreg.com Doral
Doral, FL
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1,943 Reviews of HGreg.com Doral
Salesman for first car was great, unfortunately after I left I noticed some problems, went next day to switch cars. Another 5 hour adventure 😡😡😡😡😡😡. Dealer adds almost $5000 in fees on top of adverti left I noticed some problems, went next day to switch cars. Another 5 hour adventure 😡😡😡😡😡😡. Dealer adds almost $5000 in fees on top of advertised price. I know it State of Florida does charge $800 for tag & registration process. 5 day exchange is very difficult 🥴🥴🥴😡😡😡 More
I'd want to rate higher if there wasnt issues on the vehicle already. * The bad - Less than a few hundred miles and 1 week of purchase I already have a low oil warning and 2 active dtc's from a che vehicle already. * The bad - Less than a few hundred miles and 1 week of purchase I already have a low oil warning and 2 active dtc's from a check engine light. Does not appear this car was inspected properly prior to sale. - First car purchase ive had that was not sold with a full tank of gas - There's a $1,600 fee thats thrown on top of the car price that is not listed on their pricing when posting on sites such as carguru. *The good - The sale was quick. - Pleasant staff. More
Outstanding Customer Service – A Five-Star Experience! I recently had the pleasure of purchasing a vehicle, and I must say, the experience was nothing short of amazing, thanks to Tavaris Camille and Jo I recently had the pleasure of purchasing a vehicle, and I must say, the experience was nothing short of amazing, thanks to Tavaris Camille and John from the finance department. From start to finish, Tavaris went above and beyond to ensure that I found the perfect car to fit my needs and budget. His professionalism, patience, and in-depth knowledge made the entire process smooth and stress-free. What truly stood out was his dedication he took the time to answer all my questions, walked me through every feature of the car, and made sure I was completely satisfied before finalizing anything. His customer service skills are top-notch, and he genuinely cares about his clients. John in finance was equally phenomenal. He worked tirelessly to get me the best possible deal, never stopping until I drove off the lot with my new car. His persistence and expertise made all the difference, and I truly appreciate his commitment to making this purchase a reality. If you're looking for a dealership where the staff goes the extra mile for their customers, look no further! Tavaris and John are a dynamic duo, and I highly recommend them to anyone in need of a vehicle. Thank you both for an unforgettable experience! More
Este es el mejor Dealer en El Doral y el vendedor Erick Baiza es el mejor, me ayudo mucho con la compra de mi carro. Baiza es el mejor, me ayudo mucho con la compra de mi carro. More
Review for HGreg. com in Doral, Florida I am a Texas resident who found a vehicle online listed for $22,800 at HGreg.com in Doral. It was the exact car I wanted at a com in Doral, Florida I am a Texas resident who found a vehicle online listed for $22,800 at HGreg.com in Doral. It was the exact car I wanted at a great price, and I was ready to do whatever was necessary—pay for delivery, fly to Florida, or pick it up in person. First thing in the morning, I received a call confirming the vehicle was available and was asked when I could come in. However, once the dealership found out I was out of state, they transferred me to their “out-of-state sales team,” which turned out to be a voicemail box that was full. I called back multiple times, only to be repeatedly transferred to the same full voicemail box. When I asked to speak to a manager, I was refused every time. After using a different phone number and eventually blocking my number just to get through to someone, I was informed about mandatory dealership fees totaling over $3,000. These included a $1,499 fee, an $899 fee, and a $1,299 fee for warranties on a car that’s still under the manufacturer’s warranty. The customer service was the worst I’ve ever experienced. These “mandatory fees” are deceptive and should be illegal. Staged pricing and hidden costs like these are misleading, and their refusal to communicate properly shows a total lack of respect for potential buyers. Buyer beware! Don’t let this dealership or others talk you into paying outrageous junk fees. The pricing is not what it seems, and their tactics are unethical. Save yourself the frustration and shop elsewhere. More
We want to thank Cinthia for being such patient person and also she explained the process in detail, thanks again for everything you did for us also for all your co-workers for making this deal happen for and also she explained the process in detail, thanks again for everything you did for us also for all your co-workers for making this deal happen for us. We really appreciate it. We will be recommending you guys highly to our family and friends and we will definitely tell them to ask for Cinthia ! More