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HGreg.com Doral
Doral, FL
1,939 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,939 Reviews of HGreg.com Doral
March 11, 2025
Outstanding Customer Service – A Five-Star Experience! I recently had the pleasure of purchasing a vehicle, and I must say, the experience was nothing short of amazing, thanks to Tavaris Camille and Jo I recently had the pleasure of purchasing a vehicle, and I must say, the experience was nothing short of amazing, thanks to Tavaris Camille and John from the finance department. From start to finish, Tavaris went above and beyond to ensure that I found the perfect car to fit my needs and budget. His professionalism, patience, and in-depth knowledge made the entire process smooth and stress-free. What truly stood out was his dedication he took the time to answer all my questions, walked me through every feature of the car, and made sure I was completely satisfied before finalizing anything. His customer service skills are top-notch, and he genuinely cares about his clients. John in finance was equally phenomenal. He worked tirelessly to get me the best possible deal, never stopping until I drove off the lot with my new car. His persistence and expertise made all the difference, and I truly appreciate his commitment to making this purchase a reality. If you're looking for a dealership where the staff goes the extra mile for their customers, look no further! Tavaris and John are a dynamic duo, and I highly recommend them to anyone in need of a vehicle. Thank you both for an unforgettable experience! More
by rican.johnson
Employees Worked With
Tavaris Camille
February 09, 2025
Este es el mejor Dealer en El Doral y el vendedor Erick Baiza es el mejor, me ayudo mucho con la compra de mi carro. Baiza es el mejor, me ayudo mucho con la compra de mi carro. More
by ANETGARCIAP19
Employees Worked With
Erick Baiza, Laritza Fontela, Erick Baiza, Frank Coker, Marc Brown
January 17, 2025
Review for HGreg. com in Doral, Florida I am a Texas resident who found a vehicle online listed for $22,800 at HGreg.com in Doral. It was the exact car I wanted at a com in Doral, Florida I am a Texas resident who found a vehicle online listed for $22,800 at HGreg.com in Doral. It was the exact car I wanted at a great price, and I was ready to do whatever was necessary—pay for delivery, fly to Florida, or pick it up in person. First thing in the morning, I received a call confirming the vehicle was available and was asked when I could come in. However, once the dealership found out I was out of state, they transferred me to their “out-of-state sales team,” which turned out to be a voicemail box that was full. I called back multiple times, only to be repeatedly transferred to the same full voicemail box. When I asked to speak to a manager, I was refused every time. After using a different phone number and eventually blocking my number just to get through to someone, I was informed about mandatory dealership fees totaling over $3,000. These included a $1,499 fee, an $899 fee, and a $1,299 fee for warranties on a car that’s still under the manufacturer’s warranty. The customer service was the worst I’ve ever experienced. These “mandatory fees” are deceptive and should be illegal. Staged pricing and hidden costs like these are misleading, and their refusal to communicate properly shows a total lack of respect for potential buyers. Buyer beware! Don’t let this dealership or others talk you into paying outrageous junk fees. The pricing is not what it seems, and their tactics are unethical. Save yourself the frustration and shop elsewhere. More
by Kenneth.kell
Employees Worked With
They don’t tell you there names
January 16, 2025
We want to thank Cinthia for being such patient person and also she explained the process in detail, thanks again for everything you did for us also for all your co-workers for making this deal happen for and also she explained the process in detail, thanks again for everything you did for us also for all your co-workers for making this deal happen for us. We really appreciate it. We will be recommending you guys highly to our family and friends and we will definitely tell them to ask for Cinthia ! More
by Drod1173
Employees Worked With
Cinthia Davila , Sadel Saez
December 19, 2024
First and foremost This review isn't meant to deter anyone from buying a car here, but to advise caution when visiting Doral HGreg location. The car I purchased was good, but aside from the car I'm anyone from buying a car here, but to advise caution when visiting Doral HGreg location. The car I purchased was good, but aside from the car I'm still have an extremely disappointing experience with HGreg Doral. Despite assurances from Alex, the sales manager, advising me that everything would be taken care of the day I bought the car, I've been waiting over three weeks for a check related to a car I traded in. Their customer service has been unresponsive, likely due to a caller ID screening system. After signing all documents and transferring all my belonging to the new car, I went up to the front desk to collect my trade in check as instructed and this happened. Tyrone surprised me with new information and told me it would take 3-5 business days to have it ready. Then when I visited the dealership on the 5th day since no one called or followed up with me, Tyrone called me a liar and told me that he said 7-10 days. On the 10th day I visited them again and, Alan, the finance manager I dealt with, said he didn't know what was going on with my check and hasn't followed up since. Miguel my sales rep has taken time out of schedule and tried to help, but overall it's been a frustrating experience & a 3 week hold time with no updates on my trade in check. New potential Buyer Beware, Use Caution with HGreg Doral. More
by Bruno
Employees Worked With
Tyrone Thompson, Allan Solano
November 17, 2024
Husian was wonderful the whole process took a long time but they worked with me to get the price where I needed it. The staff was great. The only thing that was bad was all the fees they charge. $3500 in f but they worked with me to get the price where I needed it. The staff was great. The only thing that was bad was all the fees they charge. $3500 in fees was a lot more than I expected but they did give me more for my trade to make up for it. All in all a good place to get a car. More
by bryantteresa055
Employees Worked With
Husain
November 11, 2024
Perfect experience. Great Car and better deal. The entire staff from the salesman, finance manager and General Manger were professional, knowledgeable and helpful. Th Great Car and better deal. The entire staff from the salesman, finance manager and General Manger were professional, knowledgeable and helpful. The best experience I have ever had buying a vehicle. More
by jaredgamberg
Employees Worked With
Danny Pena
August 28, 2024
Went amazing ! A lot smoother than at other chain dealers Ive dealt with in the past. Especially the ones that ain't around no more.. I was greeted by friendly peop A lot smoother than at other chain dealers Ive dealt with in the past. Especially the ones that ain't around no more.. I was greeted by friendly people and was given no pressure thru the whole process. I got the car I wanted not the one they wanted to sale me and at a great price. Alexandre Serrault was a great dude. Not only did he helped me get the car with no xx and hassle. He followed up with me and made sure I got dollar on my trade in. No regrets I recommend them to anyone in the market for a car. The best prices in South Florida. Period, just check for yourself you won't leave disappointed.. You'll leave in your new car. More
by fiallo84
Employees Worked With
Alexandre Serrault
