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HGreg.com Doral

Doral, FL

3.9
1,933 Reviews

8505 NW 12th St

Doral, FL

33126

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Showing 1,933 reviews

July 07, 2024

A very pleasant experience as a first-time customer at HGreg Orlando. The atmosphere was congenial, with a comfortable open space. Carlos B. is new to this center and was still learning his way around th More

by mauretab
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carlos Betancourt
Jul 08, 2024 -

HGreg.com Doral responded

Mauretab, we're delighted to hear about your positive experience with Carlos and the team at HGreg Doral! Your feedback is greatly appreciated, and we look forward to serving you again in the future.

June 30, 2024

Excellent service during the Sales process starting with Nicole at Reception, Bill Sales Representative and Cesar Robles in Finance. Very happy with the results. A beautiful Nissan Rogue 2023. Thank you. More

by Echevarria1624
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monica at Reception, Bill in Sales snd Cesar Robles in Finance. s
Jul 01, 2024 -

HGreg.com Doral responded

Thank you for sharing your positive experience with Nicole, Bill, and Cesar at HGreg Doral! We're delighted to hear you're enjoying your new 2023 Nissan Rogue. Safe travels ahead!

June 29, 2024

We received a warm welcome from everyone who we crossed paths with during our time at the HGreg Doral dealership. The main person assisting us was a man named Karim, who was such a gentleman; he was immedi More

by Heather, Jenna, Jerelle, and Estelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karim Leon
Jul 01, 2024 -

HGreg.com Doral responded

Heather, Jenna, Jerelle, and Estelle—we're delighted to hear that Karim and the HGreg Doral team provided such a welcoming and transparent experience. Enjoy your 2024 Honda, and thank you for sharing this review with us!

April 21, 2024

Very deceptive had to buy a warranty for 985. 00 if i wanted to buy. I would have to pay 425.00 for the key fob. Do not trust. More

by drivera732
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Katherine Benitez, Marc Brown
Apr 22, 2024 -

HGreg.com Doral responded

We're sorry to read about your experience and we assure you that it's not our intention to be deceptive. We strive for transparency in all aspects of our business, including pricing and additional costs. If you'd like us to review this further or if there are any other concerns, please don't hesitate to reach out directly. Thank you, Ray Rodriguez - General Manager - (833) 331-0702

March 27, 2024

Pleasant experience. Jorge was knowledgeable and helpful. Michael made The final documents signing easy. I love the Subaru. Thank you. More

by glempicki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge C and Micheal in financing
Mar 27, 2024 -

HGreg.com Doral responded

We're glad to know you had a pleasant experience with Jorge and Michael at HGreg Doral. Enjoy your new Subaru, and thanks for the positive feedback!

March 26, 2024

Bought a beautiful 2020 BMW X5 from Miguel Sevilla. He makes your dreams come true. The most honest, patient and hard working salesman you'll ever meet. If no one can he can!! More

by hkupczyk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Sevilla
Mar 26, 2024 -

HGreg.com Doral responded

Thanks for the shout-out! We're glad to know Miguel was able to help you find your dream car at HGreg Doral. Enjoy that beautiful BMW X5 and don't hesitate to reach out if there's anything else we can do for you!

March 24, 2024

Complete bait and switch- If you have to work with the Doral branch make sure they have the car advertised- Tell them to take a picture and send-Do Not rely on anyone you speak to on the phone- More

by christoleonard
Purchase Time
Recommend Dealer
No
Employees Worked With
Eloy Arencibia, Robert Felipe, Alex Vazquez, Tyrone Thompson, Frank Coker
Mar 26, 2024 -

HGreg.com Doral responded

Christo, I'm sorry to read about your experience. It's never our intention to mislead or disappoint our customers and we apologize if that was the case here. We would appreciate an opportunity to discuss this further with you and address any concerns directly - please feel free to reach out at your earliest convenience. Thank you, Ray Rodriguez - General Manager - (833) 331-0702

March 16, 2024

Estoy muy disgustado ayer compre un vehículo chevy bolt ev debido a mi limitacion con el idioma ingles le deje saber al sr. Jonathan mercado que no estaba interesado en ninguna garantia que solo el gap lo More

by Cristopher de leon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jonathan mercado
Mar 18, 2024 -

HGreg.com Doral responded

Cristopher, lamento mucho escuchar sobre su experiencia. Entendemos la importancia de una comunicación clara y transparente durante el proceso de compra del vehículo, especialmente cuando se trata de garantías y costos adicionales. Me gustaría hablar con usted personalmente para resolver este problema lo antes posible. Por favor contácteme a su conveniencia. Gracias, Ray Rodriguez - General Manager - (833) 331-0702

March 14, 2024

I've had my car 10 days, just realized it is leaking oil. The email I was given to contact in case of problems is not working. More

by mareikastevenson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Seville and Ray
Mar 14, 2024 -

HGreg.com Doral responded

I'm sorry to learn about the issue you're experiencing with your car. We certainly want to address this promptly and ensure everything is resolved for you. It seems there might be a problem with our email, so let's connect directly instead - please reach out at your earliest convenience. Thank you, Ray Rodriguez - General Manager - (833) 331-0702

March 13, 2024

Not responsive. They do not respond if you live out of stated. Asked for a video walk around several times More

by Gage
Recommend Dealer
No
Employees Worked With
Lucas
Mar 14, 2024 -

HGreg.com Doral responded

I'm sorry to read about your experience. We aim for prompt and thorough responses, regardless of where our customers are located. Your feedback is important to us and I'd like the opportunity to discuss this further with you. If you're open to giving us another chance, please feel free to reach out directly at your earliest convenience. Thank you, Ray Rodriguez - General Manager - (833) 331-0702