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HGreg.com Doral
Doral, FL
1,930 Reviews
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Showing 1,930 reviews
August 28, 2024
Went amazing ! A lot smoother than at other chain dealers Ive dealt with in the past. Especially the ones that ain't around no more.. I was greeted by friendly peop A lot smoother than at other chain dealers Ive dealt with in the past. Especially the ones that ain't around no more.. I was greeted by friendly people and was given no pressure thru the whole process. I got the car I wanted not the one they wanted to sale me and at a great price. Alexandre Serrault was a great dude. Not only did he helped me get the car with no xx and hassle. He followed up with me and made sure I got dollar on my trade in. No regrets I recommend them to anyone in the market for a car. The best prices in South Florida. Period, just check for yourself you won't leave disappointed.. You'll leave in your new car. More
by fiallo84
Employees Worked With
Alexandre Serrault
August 18, 2024
This dealership is dishonest. They advertise one price. 15k in my case. Then they add hidden fees. Another 3k plus tax and license of course. One week after I picked the truck o They advertise one price. 15k in my case. Then they add hidden fees. Another 3k plus tax and license of course. One week after I picked the truck olí light cane on. They said oil was changed. They lied. Now three month later I replaced all four tires and replaced the brakes. They don’t check anything and don’t guarantee anything. Buyer beware. More
by Charlierangel
Employees Worked With
Sadel Saez
August 04, 2024
I would like to share the terrible experience I had with the dealer when I bought my car. A friend (Brazilian who does not speak fluent English) went to the dealer to help me choose the best car that would the dealer when I bought my car. A friend (Brazilian who does not speak fluent English) went to the dealer to help me choose the best car that would be safe for me and my son on Saturday 07/23/2024. The salesperson took him for a test drive, signed the Carfax for the car, and the salesman assured that the car had only had minor incidents and he gave the deposit. On Monday we went back there, I took the car for a test drive, and the salesman confirmed that the car had only had minor incidents. I signed all the papers, including the one that said the car did NOT have structural demage( I have the paper with me) As the buyer of the car, I trusted him and did NOT check the Carfax at the time. I left the dealership with the car, hit the road, and to my surprise, the car would not go straight. I got home, sent a message to the salesman, and then I checked the Carfax for the car, and to my surprise, the car DID have structural demage. And then the story began... I went back the next day with the car, and explained how irresponsible the salesman was in lying, saying that the car only had minor issues, since I have a special needs son who had just had surgery on his spine and had 14 pins put in his back. I called the manager Alex Vazquez explained the issue, and asked him to help me resolve the issue, since the salesman had NEVER shown me the Carfax for that car (after all, I am the owner of the car) and it did not have my signature. The manager was extremely rude, and simply said that he would not change the prices at all and that if I wanted to, I could pay the difference to get another car. He turned his back and left... the worst experience of my life in that store. I have copies of all the documents and am in contact with my lawyer, since I was forced to only make the exchange and still pay more for a car that I did not want, dealing with dishonest people. Claudia Lisa More
by claudialisa23
Employees Worked With
Alex Vazquez
July 23, 2024
Run as far and fast way from this place as you possibly can. Not only did they make 7 hard inquiries on my credit without my consent and significantly decreasing my credit score. They took a $300 deposi can. Not only did they make 7 hard inquiries on my credit without my consent and significantly decreasing my credit score. They took a $300 deposit from me on a car that once it arrived it was “not up to standard” I decided not to move forward with another car and ask for my deposit back which I had originally paid on my cc. They had me fill out some forms and said that they would refund me in a couple of days. THREE week later they called saying they had a check for me when I had been told the charge would be refunded back to my cc. And when you call to speak to someone they just hang up!!! This place is unprofessional and will scam you without thinking it twice. More
by liliquiveiro
Employees Worked With
Alexander Lancara, Israel Morysef
July 15, 2024
Excelente staff de trabajo Muy bien organizado todo Inentario extenso y sobre todo muy buena atencion por parte de Nelson Baiza que dio la mejor de las atenciones para que encontrara el auto correcto y Inentario extenso y sobre todo muy buena atencion por parte de Nelson Baiza que dio la mejor de las atenciones para que encontrara el auto correcto y saliera feliz con mi compra Gracias HGreg!! More
by josewpenalvermedina
Employees Worked With
Nelson Baiza, Erick Baiza, Sadel Saez
July 15, 2024
Dealership was very large, clean, and the people that worked there were very happy go lucky and joyful to be around. The vibe was very nice. Every employee tries to make that customer - seller connection worked there were very happy go lucky and joyful to be around. The vibe was very nice. Every employee tries to make that customer - seller connection and it was a very personable experience. We were there for 5 hours but I enjoyed my time and wasn't bothered. I got a fair price for my trade in and walked out with a beautiful Camry. Very happy with this dealership! Would recommend. More
by Samantha
Employees Worked With
Xavierl in Sales, and Michael in Finance
July 07, 2024
A very pleasant experience as a first-time customer at HGreg Orlando. The atmosphere was congenial, with a comfortable open space. Carlos B. is new to this center and was still learning his way around th HGreg Orlando. The atmosphere was congenial, with a comfortable open space. Carlos B. is new to this center and was still learning his way around the system, however, it was refreshing to see the other team members stepping up to the plate to assist him in getting the process of my purchase completed satisfactorily. I'm truly impressed with Carlos's attention to the process as well as his due diligence in making sure the itemized sales contract, etc. were accurately accounted. Thank you, Carlos B., for a fantastic level of service. More
by mauretab
Employees Worked With
Carlos Betancourt
June 30, 2024
Excellent service during the Sales process starting with Nicole at Reception, Bill Sales Representative and Cesar Robles in Finance. Very happy with the results. A beautiful Nissan Rogue 2023. Thank you. Nicole at Reception, Bill Sales Representative and Cesar Robles in Finance. Very happy with the results. A beautiful Nissan Rogue 2023. Thank you. More
by Echevarria1624
Employees Worked With
Monica at Reception, Bill in Sales snd Cesar Robles in Finance. s
June 29, 2024
We received a warm welcome from everyone who we crossed paths with during our time at the HGreg Doral dealership. The main person assisting us was a man named Karim, who was such a gentleman; he was immedi paths with during our time at the HGreg Doral dealership. The main person assisting us was a man named Karim, who was such a gentleman; he was immediately available and had all the answers we needed to know, including the part where two of our relatives — a judge and a lawyer — called us to speak to him and another manager regarding the additional fee details, and to which they were cordial and provided satisfactory responses. He was patient and willing to introduce us to as many cars as possible throughout the experience. The one we discovered and selected was a 2024 Honda that only had 29 miles, which was next to being considered brand new — we had no idea that this place only sold used cars because all the vehicles were so advanced, gorgeous, and clean. The car was a dream come true, the final price was affordable and the mileage was surprisingly low. As Karim stated, “the place values honesty and transparency.” That statement was certainly true. We appreciate you all so much! Sincerely, Heather, Jenna, Jerelle, and Estelle. More
by Heather, Jenna, Jerelle, and Estelle
Employees Worked With
Karim Leon
