HGreg Nissan Kendall

Elias K. was very helpful, friendly and knowledgeable. Also the finance person Alejandro Camblor took his time to explain things. Don’t forget to come see Hgreg and see Elias. Also the finance person Alejandro Camblor took his time to explain things. Don’t forget to come see Hgreg and see Elias. More

Just got new vehicle one week ago. Dealer now called me that vehicle has urgent RECALL and need to take in for service as soon as possible. Very disappointing. that vehicle has urgent RECALL and need to take in for service as soon as possible. Very disappointing. More

Best dealer in town great service thanks to Frank Rosales for answering all my questions and helping me find my dream car this young man answer everything helped with no hesitations for answering all my questions and helping me find my dream car this young man answer everything helped with no hesitations More

Elias k was great and went above and beyond super great full! full! More

If it wasn’t for Elias K , I wouldn’t be leaving with a vehicle . Very grateful for his hard work and honesty . Thank you vehicle . Very grateful for his hard work and honesty . Thank you More

Elias Khawam excelente servicio, me encanto su carisma y su energía positiva, 100% recomendado. Tú escoges y llevas lo que quieres 🤩🙏🏻 su energía positiva, 100% recomendado. Tú escoges y llevas lo que quieres 🤩🙏🏻 More

Nos atendió José Acosta y el servicio fue formidable, el nos ayudó a cambiar nuestro auto pero lamentablemente no tenian el color blanco en Nissan Roque el señor es muy amable y paciente , aclare con el muc nos ayudó a cambiar nuestro auto pero lamentablemente no tenian el color blanco en Nissan Roque el señor es muy amable y paciente , aclare con el muchas dudas que tenía sobre autos Nissan More

This is the 4th Nissan I leased and dealing with this dealership has been the worst experience of my life - and the worse part is that I can compare because the last Nissan was leased at the same locatio dealership has been the worst experience of my life - and the worse part is that I can compare because the last Nissan was leased at the same location but different ownership. NOTHING has been pleasant, from the sales person. It felt as if they are doing you a favor by selling you the car. After negotiating the car for hours, I was told that the passenger seat cover was damaged. I asked to get another car from the lot and I was told that they would fix it without a problem and since I had to go back to the dealer to bring the spare key of my old lease, I agreed. When I got to Service, several days after, they had no idea what I was talking about. Sales had not informed them that they had to order the part and I had to wait about two weeks to have the car fix and of course, take it again to the dealership - more time wasted. Then I get a call from Nissan that there was a balance due on the other lease, when in fact the dealer had to take care of it. After calling and talking to a number of people, I was able to talk to finance and they assured me that it had been paid. But several weeks after, I got another phone call from Nissan because my account was still delinquent. I had to call again and thankfully the the person in Finance at the dealer call back and spoke with Nissan to get it resolved. Last night I came back from out of town and I had a flat tire, this morning I call to have it fixed and when the person got here, we couldn't find the key to unlock the tire. I spent the whole day calling the dealer, talking to the the Sales Manager, then the Service Manager - they both told me they were going to call back and neither of them did. And to make a long story short, basically they wanted me to have the card towed to the dealer at my cost ($140.20 was the price that Nissan Road Assistance gave me) so that they could unlock the flat tire. They couldn't believe that the key was not in the car (and I looked everywhere inside) and the only solution they offer was to inconvenience me. No, at almost 5:00 pm I got a phone call from a towing company that they are here to pick up my car..... when I told him that I had not called anybody, he said that he was supposed to pick up the car and take it to the dealer.... I NEVER got a phone call from anybody at the dealer informing me of that. I had to work so I was not even at home by that time. I have been trying to talk to the General Manager (Ryan Hall) and he is never available. I love Nissan and I always get a lease so that I don't have to bother with anything else but this experience has left a really bad flavor. The difference between this dealer (now) and the other Nissan dealers, including this one under the old management, is very noticeable. Very disappointed!!!! More

Horrible experience trying to buy a lease, they added a purchase option fee on $999 that in reality was not that it was a dealer fee but the description of the purchase order stated that, when we asked why purchase option fee on $999 that in reality was not that it was a dealer fee but the description of the purchase order stated that, when we asked why the purchaser order fee was 999 instead of 300 per contact the Manager even told my husband the contract was not valid. I totally understand they have to charge a dealer but dont charge a dealer fee but the fact that they took the 300 that I was supposed to pay for the purchase option to the payour balance and then tried to pass their dealer fee as a porchase option fee (my contact stated 300) is totally unprofessional. Silver lining we went to an autonation dealership and paid 700 dollar less (btw their purchase order read it dealer fee) More