HGreg Nissan Kendall

This dealer takes advantage of black single women! Do NOT shop with them unless you want to be scammed out of your money! On 9/19/23 I purchased two cars from a sales man by the name of Roger Carelos Do NOT shop with them unless you want to be scammed out of your money! On 9/19/23 I purchased two cars from a sales man by the name of Roger Careloso! I did not have a specific type of car I wanted but I advised Roger of how much I wanted to spend, year n miles I preferred. After looking I chose a Altima and Roger showed me a 2019 Mazda 3 that looked great on the outside. While doing the paperwork the finance manager offered an extended bumper-to-bumper warranty, which I also excepted. After about the first week the car stated to make a noise! Two different noises to be exact. I took the car to the Mazda dealer and was advised all the things wrong with the car n that the warranty will not cover anything because of how sloppy it was fix. His words exactly “ This car should not have been sold and is unsafe to drive in this condition”. I called Roger( the sales man) right away gave him the Mazda service rep name and number so he would know I’m not making it up! I picked up the car from Mazda on 10/18/23 after they had the car for almost two weeks and took it straight back to Hgreg of Nissan ask to plz cancel the contract on this unsafe vehicle. I purchased on 9/19 n return the car on 10/18 n was advised it’s been over thirty days and they cannot cancel the contract the financing banks has to. I reached out to the bank who explained they are unable to cancel because a payment hasn’t been made on my account n it has to be cancelled by the dealer! I did some research and found out the financing bank was right! Hgreg refuses to cancel the contract on this unsafe vehicle due to fees they will have to pay. Them make money is more important then their customers safety. They offered to fix the car “the right way” n return it to me but why wasn’t it fix “the right way” before it was sold, and why would I want, trust or feel safe and comfortable in that car after the fact? Then I was advised by Hgreg to take it back to Mazda pay another $200 for another full diagnostic, so that I will feel comfortable taking it back! Remember I stated I purchased two cars and it didn’t matter. This is how this company shows appreciation and world class customer service! The 100% satisfaction guarantee is bogus! All talk!! This is a horrible company! THIS CAR WOULD NOT HAVE BEEN OFFERED TO A MAN!! If it was a mistake they sold the car in an unsafe condition then they would be willing to rectify it make it right n cancel the contract. But seeing how I’m being treated now I realized i Was scammed n set up! Do not shop wit this dealer if you don’t want to be cheated out of your money! More

Joe Torres was exceptional! ! We have purchased 3 cars from him in the last 3 years and he had delivered excellent customer service every time. I recommend Joe to all my friends ! We have purchased 3 cars from him in the last 3 years and he had delivered excellent customer service every time. I recommend Joe to all my friends and family that are looking for a car. More

To put it simply we have been lied to and robbed from this organization. Their salesman Orlian has kept a $1,000 deposit while consistently lying to us feeding us false stories. “The check is in the mail this organization. Their salesman Orlian has kept a $1,000 deposit while consistently lying to us feeding us false stories. “The check is in the mail you should be getting it in the next couple of days” (it’s been 50 days since that happened) he later said that he made a mistake and that a check was never sent, but a refund had been processed to the credit card. When we asked him for a confirmation number he stopped answering his phone and the same happens when you contact their finance department. These people are THIEVES and LIARS. Specially the salesman Orlian. More

So far no on interested in selling me a vehicle. When I first inquired about vehicle the online salesperson didn’t seem enthusiastic about selling to a buy wanted to purchase a vehicle. Online sales When I first inquired about vehicle the online salesperson didn’t seem enthusiastic about selling to a buy wanted to purchase a vehicle. Online sales person hung up on me before I finished speaking. More

The car buying experience was ok definitely not great at Kendall nissan. Getting folks there to call me back was difficult when I was ready to purchase. I had left several text and only Mike new what car I Kendall nissan. Getting folks there to call me back was difficult when I was ready to purchase. I had left several text and only Mike new what car I wanted after 3 days. The car was not advertised as described. The AC did not work and that was 1100 dollars plus the touch screen radio had to be replaced because it did not work and that was 500 dollars. I would not recommend buying a used car again from you guys because of the hassle and the additional cost immediately after purchase. Oh and my front bumper was not repaired correctly from the accident in the carfax report event hough it was listed as minor. The front right corner was glued on. xxxx POUR PRE INSPECTION that i was charged for Thanks but no thanks never again will I deal with you guys More

Don't waste your time with this dealer. Buying a car an extremely long hassle longer than the normal process. My 70 year old mother ended up leaving around 10pm at night. Part of the del Buying a car an extremely long hassle longer than the normal process. My 70 year old mother ended up leaving around 10pm at night. Part of the delay is they will try to screw you over with nonsense dealer fees. They have a "sanitation fee" for COVID for several hundred dollars. Ridiculous. In addition I took my car for a simple oil change and they damaged my front fender. They refused to fix. And there response to my damage was "can you prove it" by the manager. Horrible customer service. When I drove up to the service station the attendant tell me "give me your keys." More

I was very impressed with Joe Torres who was my sales rep. He was helpful and honest and i felt confident with my purchase. rep. He was helpful and honest and i felt confident with my purchase. More

Josh Cruz me ayudo y pude salir manejando el carro que tanto quería. El hizo todo lo posible por conseguirme el pago que yo podía hacer Muy contento estoy. tanto quería. El hizo todo lo posible por conseguirme el pago que yo podía hacer Muy contento estoy. More

Great price but time consuming have to do better with the financial department 6 hours unacceptable financial department 6 hours unacceptable More