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HGreg Nissan Buena Park - Service Center

Buena Park, CA

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248 Reviews

248 Reviews of HGreg Nissan Buena Park - Service Center

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April 29, 2021

Vehicle in worst condition post service Dealer provided Vehicle in worst condition post service Dealer provided two-year old “new” tires Car now wobbles and unsafe to drive on freeway Steering wheel mis More

by Erick Sandoval
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Basir Zahir
Apr 29, 2021 -

Erick Sandoval responded

I do not recommend bringing in your vehicle to Buena Park Nissan. I brought in my Nissan Maxima for (4) new tires and I received (3) one-year old tires from 2020 and (1) two-year old tire from 2019. My visit was 4/26/21. On my way home from the dealership the car was wobbling excessively and kept skidding from side to side. I realized that the dealership did something to the steering wheel because the steering wheel needs to tilt about 10 degrees clockwise in order for the car to drive in a straight line. Before I took my car in to Buena Park Nissan it drove phenomenally, smooth and the ride felt stiff; now the car feels like it is 20 years+ old. I cannot trust this dealership anymore and regret getting my tires replaced here. I can’t help but wonder if this is a problem with all Nissan dealers. I am very dissatisfied with Buena Park Nissan and really turned off from the brand itself.

April 28, 2021

Issac is always very helpful. I always come back to him due to his great customer service and caring personality. He always makes sure to keep me in the loop on what is going on, what is needed and when, h More

by LATRAN2005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Diaz
Apr 28, 2021 -

HGreg Nissan Buena Park responded

Latran2005, reviews like this give us motivation and help us ensure we provide high-quality care. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Buena Park Nissan!

April 28, 2021

Issac has been great service advisor every time I take my vehicle in for repairs. He calls and keeps me updated on my vehicle service when it's ready. More

by IVAN6125
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Diaz
May 10, 2021 -

HGreg Nissan Buena Park responded

Ivan6125, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hgreg Nissan Buena Park!

April 28, 2021

Good service. Waited very long time before they started to work on car and I had a appointment. Rep business like, nice but very indifferent attitude. More

by sandykayartist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn’t know reps name
May 10, 2021 -

HGreg Nissan Buena Park responded

Sandykayartist, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 27, 2021

I had a 10:15 appt. oil change and decided to get a transmission fluid change. My wife and I waited 3 hours, it took way to long. Isaac Diaz was very professional and apologized for the wait but the se More

by thescreenprinter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Diaz
Apr 28, 2021 -

HGreg Nissan Buena Park responded

Thescreenprinter, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

April 27, 2021

This was my first visit for an oil change. The attendant, Basir was very prompt and courteous. I even received a car wash. No problems, no issues. More

by yrusobz@aim.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Basir Zahir
Apr 28, 2021 -

HGreg Nissan Buena Park responded

Hi Yrusobz@aim.com, thank you for taking the time to leave a review for us at Buena Park Nissan. We're happy we could meet your expectations! We look forward to your next visit! Take care!

April 27, 2021

Sulma was great to work with regarding my recent oil change. Quick affordable service, and a free car wash too! Thank you Sulma! I'll be back with my other vehicle's soon. More

by Ryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sulma Pineda
Apr 28, 2021 -

HGreg Nissan Buena Park responded

Ryan, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!

April 27, 2021

I got very good service and advice on time y happy my car was clean better than arrived was on time when promised thank you very much More

by chitomel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felipe Lopez
Apr 28, 2021 -

HGreg Nissan Buena Park responded

Hi Chitomel, thank you for taking the time to leave a review for us at Buena Park Nissan. We're happy we could meet your expectations! We can't wait to see you again, have a great day.

April 26, 2021

Sulma always gets the problem fixed. I will never use anyone else. No one seems to have the courtesy that sulma has. Give her raise! More

by O.C.LIFE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sulma Pineda
Apr 27, 2021 -

HGreg Nissan Buena Park responded

O.c.life, thank you so much for the positive review! If you have any further questions, please give us a call. We're always happy to help!

April 24, 2021

Everyone in the service dept is very helpful and always welcoming. It's always a positive experience. Felipe went above and beyond to help me. More

by OCKIMWHO21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felipe Lopez, Sulma Pineda, Basir Zahir, Nick Meyers
Apr 26, 2021 -

HGreg Nissan Buena Park responded

Ockimwho21, we're happy you found our staff to be so supportive during your experience here at Buena Park Nissan. If you have any further questions, please give us a call. We're always happy to help!

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