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HGreg Nissan Buena Park

Buena Park, CA

2.4
507 Reviews

6501 Auto Center Dr

Buena Park, CA

90621

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Showing 507 reviews

July 22, 2022

Terrible customer service. You can't get in contact with your service advisor about your vehicle and they don't call you if there's a problem. You have to physically be there t More

by Avilezcarlos
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Not sure the name of the bearded guy that worked with me
Jul 28, 2022 -

HGreg Nissan Buena Park responded

Hi Avilezcarlos, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Feel free to contact me if you have any other feedback. Lucy Colon Owner Loyalty Manager (714) 690-3133 lcolon@hgreg.com

April 25, 2022

They were very helpful and held the car for me to test drive. The sales process was painless and efficient. There was a dealer markup on the Leaf, but that was expected due to the high demand. More

by rendla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Castro, Abdullah
Apr 27, 2022 -

HGreg Nissan Buena Park responded

Rendla, thank you for your kind review; we are happy to pass along your comments to the team here at Hgreg Nissan Buena Park! Let us know if you have any questions for us. Lucy Colon Owner Loyalty Manager (714) 690-3133 lcolon@hgreg.com

April 01, 2022

SCAM! !! Lease was maturing and we were buying it out. Dealership was trying to charge a “fee” of $2,500 which was not in our contract. Whole team was confr More

by danny
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard Torres, Shazir Ali, Matthew Hansen, Juan Sanchez, Javier Rodriguez, Kevin Aleman, Oswaldo Aleman, Jose Parada, Jose Plancarte, Pedro Ruiz, Manny Sheikh, Ashley Hernandez
September 08, 2021

I moved to San Diego a couple months ago and I needed my oil change prior to a road trip to Las Vegas. Isaac was amazing at helping me make a last minute appointment. Even though I live in San Diego I still More

by valentinita97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Diaz
Sep 10, 2021 -

HGreg Nissan Buena Park responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hgreg Nissan Buena Park. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!

August 13, 2021

This is a piece of xxxx shady xxx dealer. Super unprofessional. Literally the most unprofessional guy named Doug yelled at me to tell me “not to write a bad review”. Wow. So all the reviews here ar More

by burneramazon
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doug Unprofessional
Aug 17, 2021 -

HGreg Nissan Buena Park responded

Hello! We appreciate your feedback, as we are always looking for ways to improve. We would like the opportunity to address your concerns. Please reach out to us directly at (714) 609-3159 when you have a chance. Thank you, and we look forward to hearing from you.

July 03, 2021

I wish I can give zero stars. My vehicle was supposed to be done third. I called Saturday to see it it was done at 930 am. They said yes I was coming from corona and when I got there. Oops your car not read More

by Jrsrm77
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Steve Snider, Isaac Diaz, Felipe Lopez, Basir Zahir
Jul 03, 2021 -

Jrsrm77 responded

I will never recommend anyone

Jul 07, 2021 -

HGreg Nissan Buena Park responded

I will never recommend anyone

May 12, 2021

Was able to get a good deal on my second lease on a Nissan Leaf (last one was great but expensive). Everything went well until the computer system crashed. I was still able to drive the car home that More

by J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
May 14, 2021 -

HGreg Nissan Buena Park responded

J, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

May 04, 2021

I am very satisfied with my experience at Nissan Buena Park. Although, there was a slight miscommunication at the beginning, Marquise handled the situation very well, he was patient and professional. He d More

by marie.moutet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Solis, Marquise Harris
May 10, 2021 -

HGreg Nissan Buena Park responded

Marie.moutet, we're glad you had such a wonderful experience with us! Thanks again for the recommendation, and have an amazing day!

May 04, 2021

I live in Costa Mesa and i drive to Buena Park to get my car worked on by Buena Park Nissan because Basir always takes care of any of my needs and has excellent customer service More

by D_FELTON32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basir Zahir
May 10, 2021 -

HGreg Nissan Buena Park responded

Hi D_felton32, thank you for taking the time to leave a review for us at Hgreg Nissan Buena Park. We're happy we could meet your expectations! We're looking forward to your next visit with us!

May 04, 2021

I had a very good experience at Buena Park Nissan service. The car was returned at the promised time and the car was washed. All the work was done satisfactorily. More

by raulmac1986
Friendliness
Recommend Dealer
Yes
Employees Worked With
Basir Zahir
May 10, 2021 -

HGreg Nissan Buena Park responded

Hi Raulmac1986, thank you for taking the time to leave a review for us at Hgreg Nissan Buena Park. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hgreg Nissan Buena Park!

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