HGreg Nissan Buena Park

Terrible customer service and rude employees. I don't know how this place makes money I don't know how this place makes money More

Terrible customer service. Unable to speak to the sales manager or get his email. All the employees yelling and accusing you. They sold my daughter, her first car-2022 Sentra, Unable to speak to the sales manager or get his email. All the employees yelling and accusing you. They sold my daughter, her first car-2022 Sentra, a broken pre certified car and tried to blame her. The tie rods were bent and there's rust underneath the car. We took it back 2 weeks after we bought it when we found out and they were very rude accusing us of doing that. My daughter was lucky she didn't get into an accident. They insisted that we needed to pay for the damages since it was our fault. It took about 3 weeks to get that car back. Now my daughter doesn't want to drive it. She doesn't feel secure in it. I wish I would have read the reviews before going there. So disappointing. More

Terrible customer service. You can't get in contact with your service advisor about your vehicle and they don't call you if there's a problem. You have to physically be there t You can't get in contact with your service advisor about your vehicle and they don't call you if there's a problem. You have to physically be there to get any answers. Good luck dropping your car off More

They were very helpful and held the car for me to test drive. The sales process was painless and efficient. There was a dealer markup on the Leaf, but that was expected due to the high demand. drive. The sales process was painless and efficient. There was a dealer markup on the Leaf, but that was expected due to the high demand. More

I moved to San Diego a couple months ago and I needed my oil change prior to a road trip to Las Vegas. Isaac was amazing at helping me make a last minute appointment. Even though I live in San Diego I still oil change prior to a road trip to Las Vegas. Isaac was amazing at helping me make a last minute appointment. Even though I live in San Diego I still go to Buena Park for services. I love their customer service! Go to Isaac he is very nice and very helpful, but everyone there is just as great! More

This is a piece of xxxx shady xxx dealer. Super unprofessional. Literally the most unprofessional guy named Doug yelled at me to tell me “not to write a bad review”. Wow. So all the reviews here ar unprofessional. Literally the most unprofessional guy named Doug yelled at me to tell me “not to write a bad review”. Wow. So all the reviews here are xxxxxxxx 😂 They won’t sell you a car if you decide to practice your freedom of speech. 😊 More

I wish I can give zero stars. My vehicle was supposed to be done third. I called Saturday to see it it was done at 930 am. They said yes I was coming from corona and when I got there. Oops your car not read be done third. I called Saturday to see it it was done at 930 am. They said yes I was coming from corona and when I got there. Oops your car not ready. I told them I came from corona do you have a loaner because my ride left he said no and walked away. They are horrible More

Was able to get a good deal on my second lease on a Nissan Leaf (last one was great but expensive). Everything went well until the computer system crashed. I was still able to drive the car home that Nissan Leaf (last one was great but expensive). Everything went well until the computer system crashed. I was still able to drive the car home that day but it was then 2 months of follow up texts and calls to make sure I got all of my paperwork returned and to set up my lease payment. I felt that after I signed the lease agreement, I was no longer a priority. I overpaid during my first lease but the process afterwards, including getting all of the rebates and HOV decals went smoothly. This time around, the opposite happened. Nissan has to prepare contingency plans for when their systems crash and train their dealerships to make sure to tie up all loose ends when it comes to sales made during those crashes. I've never done so much work trying to pay for something in my life! More

I am very satisfied with my experience at Nissan Buena Park. Although, there was a slight miscommunication at the beginning, Marquise handled the situation very well, he was patient and professional. He d Park. Although, there was a slight miscommunication at the beginning, Marquise handled the situation very well, he was patient and professional. He did everything that he could to make sure we left as happy customers. He truly cares about his clients and it doesn't go unnoticed. Mario also assisted us when we needed to change the vehicle we had originally purchased and we are glad he helped us through the entire process. Thank you. More