HGreg Nissan Buena Park

his was the worst dealership experience I have ever had! First, I made an appointment and even texted Nicole I was on my way. When I got there no one knew I was coming and it took 20 min to bring up the veh First, I made an appointment and even texted Nicole I was on my way. When I got there no one knew I was coming and it took 20 min to bring up the vehicle!! Then we sat down to negotiate and the sales manager demanded that in order to buy the car we had to purchase the dealership add ons, adding an extra $3,000 to the purchase price. For 15 minutes he treated us as lowlife peasants bullying us into buying these optional add ons. After the 20th time of him saying, “it’s not my car, not my money” this is what you have to do, we got up to leave. Never in my life have I ever had a sales manager treat ME like this! When we got to our car, we realized they had blocked us in! We couldn’t leave! At that point, the sales manager conceded and said we did not have to buy the add ons and the sales girl brought us back into the dealership. We refused to work with sales manager again so someone else took over. When we’re finally got to the finance office, he said “wow how’d you get away with no add ons? Good for you”. So this dealership scams everyone!! Oh I forgot to mention that all of the paperwork said this vehicle came with a trailer hitch but one was not on the car and they refused to honor their own advertisements! Now we get in the car to drive away, no one goes over anything & they only filled the tank halfway! I have NEVER had a dealership NOT fill the tank!! I will never go back and would never recommend anyone go to HGreg! Worst car buying experience EVER! More

This dealership will tell you anything and everything for you to sign. I have left the GM Steven 4 messages in the last week. He has yet to return my calls. No one seems to be able to get him the message you to sign. I have left the GM Steven 4 messages in the last week. He has yet to return my calls. No one seems to be able to get him the messages or he simply does not care. I purchased a car 10/30, delivered to me at home (not free). there were issues, the salesperson took pictures of the problems and with every intension of addressing the problem (so i have hoped). well it's been almost 2 months, Mutiple text messages and phone calls later.... nothing has been addressed. Oh, and my registration has not been processed either. so GOOD LUCK buying a car from them . More

Nailea "Alexa" Amavizca did a fantastic job! She worked with me finding the best deal! She was patient and did her best to make me feel comfortable with a not so great credit score. Thank you She worked with me finding the best deal! She was patient and did her best to make me feel comfortable with a not so great credit score. Thank you Alexa! More

Contacted the dealership today around noon. Spoke with the lady on the phone no name. Asked if she had a Nissan versa. 2023 available. She stated yes we have plenty come on in we are having a V Spoke with the lady on the phone no name. Asked if she had a Nissan versa. 2023 available. She stated yes we have plenty come on in we are having a VIP event today. When I got there I met Kimo salesman. He asked me a few questions and came back with his Manager Isidro. When Isidro approached me he said we need to do a credit check in order proceed. He also stated the cars are not on the lot and we should run your credit before we do anything else. Is this guy for real have a credit score like I have you think I'm gonna let just anyone run my credit without seeing a vehicle that I wanna buy. Is this really how you get customers to purchase vehicles from Nissan. He simply disregarded my request of seeing a Nissan Versa. I wasted my time and energy to come and see these vehicles that the lady said they had for this VIP event. That didn't even take place. They are liars and scammers. If you're reading this a word of advice when you want to purchase a car from this dealership. They need the business you can find a better reputable dealership that has vehicles available for you to see. They are swindlers and their scheming tactics are for the foolish consumer that does not know any better. A fair warning to anyone who is willing to even waste their time to come see this place. So unprofessional. Sincerely Albert. More

Liars. Do not shop here. Very dirt bag sales people who only care about the sale. Customer service is non-existent. Salesman didn't return calls or text Do not shop here. Very dirt bag sales people who only care about the sale. Customer service is non-existent. Salesman didn't return calls or text after the sale. Manager shows you fake reports to deceive you. They add $3,000 for plastic tape and a $25 tracking device. Please buy your car somewhere else. Trust a normal person who is taking the time to help out everyone with the truth! More

I had pictures of 3 different cars on my phone , they couldn't find any of them, (so they said), kept my son and I waiting there for 5 hours, every so often coming back to say, "Would you like to try thi couldn't find any of them, (so they said), kept my son and I waiting there for 5 hours, every so often coming back to say, "Would you like to try this one for a test drive, it's just like the one that you wanted while we "locate it"? No real questions asked, found out they had tried about 5 different places to get me financed. If they would have asked at the beginning, I would have told them how much I was going to put down. So much time waiting, never found any of the cars that I had shown them from their lot. Kept us waiting, ridiculous, but, they played it well. Got someone to not get what they had come there for, made them wait for hours, and then finally, got them to spend for more than what they wanted to, well played! Evil, evil people. More

Terrible customer service and rude employees. I don't know how this place makes money I don't know how this place makes money More

Terrible customer service. Unable to speak to the sales manager or get his email. All the employees yelling and accusing you. They sold my daughter, her first car-2022 Sentra, Unable to speak to the sales manager or get his email. All the employees yelling and accusing you. They sold my daughter, her first car-2022 Sentra, a broken pre certified car and tried to blame her. The tie rods were bent and there's rust underneath the car. We took it back 2 weeks after we bought it when we found out and they were very rude accusing us of doing that. My daughter was lucky she didn't get into an accident. They insisted that we needed to pay for the damages since it was our fault. It took about 3 weeks to get that car back. Now my daughter doesn't want to drive it. She doesn't feel secure in it. I wish I would have read the reviews before going there. So disappointing. More