HGreg Nissan Buena Park
Buena Park, CA
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Smooth, smooth, smooth! I initially had some doubts about bringing in my vehicle for it's regular service which was overdue by a half of a month although I was about 1,000 mi I initially had some doubts about bringing in my vehicle for it's regular service which was overdue by a half of a month although I was about 1,000 miles under the recommended mileage due to my lack of driving due to Covid 19. Nevertheless, I was impressed with the way the service department was set up for everyone's safety and the time taken to complete my vehicle's service. I also thank service advisor Felipe for his professionalism in getting me through my service experience! More
Purring Perfectly Again Thanks Service folks, I had a solid experience having my 2016 Altima service at Buena Park Nissan. I dropped off the car during early bird hours. Thanks Service folks, I had a solid experience having my 2016 Altima service at Buena Park Nissan. I dropped off the car during early bird hours. The service advisor called to confirm my scribbled notes, after inspecting the vehicle he advised on required services with cost estimates. I picked up my car and is purring like a kitten. More
Pushed sale of a new transmission without trying to help Diagnosed car over phone and pushed a new transmission... my car only had 77k miles. Installed in 5 hours charged $1600 labor plus $2400 parts Diagnosed car over phone and pushed a new transmission... my car only had 77k miles. Installed in 5 hours charged $1600 labor plus $2400 parts More
Our first car purchase We rated a 5 star because for are first time car buyer experiance its made very welcoming and not stressful.They made us feel at home and toke care of We rated a 5 star because for are first time car buyer experiance its made very welcoming and not stressful.They made us feel at home and toke care of all are needs and wants and most important made us feel like family witch is the number one key to Great Customer Service More
Purchase of my new altima 2019 Just want to say thx to ERIK REGALADO and ISRAEL LOPEZ for going over the extra mile for helping me out whit my vary first 0 miles 2019 altima much re Just want to say thx to ERIK REGALADO and ISRAEL LOPEZ for going over the extra mile for helping me out whit my vary first 0 miles 2019 altima much respect for him and the metro nissan delear for helping me they treated me like fam i recommend everyone to go to buena park nissa they will go beyond to help u out More
Not treated good I had a very bad experience with the sales person Brian. He treated us very badly. They themselves called for trade-in , so I went there since anyway I had a very bad experience with the sales person Brian. He treated us very badly. They themselves called for trade-in , so I went there since anyway i need to give my car for general service and also have a plan to change my car. After going there they didn’t say the trade in value first , they want me choose new/used car then only they can tell trade in value for my car. After spending 1hrs they said they can give only $3000 for my Nissan Altima 2010 ,77k miles. We thought value is less and said the same to sale manager Brian . He came became rude and he spoke we came to waste their time and worthless. We felt very bad at moment :( . They are treating people based on dressing and ethnicity or race. I suggest not to go here until unless you dressed good or looks good. More
Awesome customer service Overall amazing customer service. They answered all my questions and concern and did everything in a timely manner. Friendly people that care and not Overall amazing customer service. They answered all my questions and concern and did everything in a timely manner. Friendly people that care and not pressuring to do anything. More
Shavon is awesome! We bought our first EV car here! Thanks to Shavon, he provided an outstanding service to help us pick the new 2018 Leaf. It has all the features we ne We bought our first EV car here! Thanks to Shavon, he provided an outstanding service to help us pick the new 2018 Leaf. It has all the features we needed and financing options are great. More
The internet Manager continues to shine to me. This is the 4th or 5th work vehicle we've purchased from Shovan who continues to be a straight up helpful and way above average on customer service. This is the 4th or 5th work vehicle we've purchased from Shovan who continues to be a straight up helpful and way above average on customer service. Being the purchasing agent for a company it's my responsibility to make sure we're getting the best deal possible. Just to make sure I was getting the best deal possible this time I checked with 2 other dealerships and found out what I needed. Shovan gave us another great deal and beat out the other 2 dealers hands down in price, value and customer service. Thanks Shovan again and we'll be in touch for all of our future purchases as well. I deal with other car makers as well and can tell you that Shovan and Buena Park Nissan make it easier than the rest in everyway. More
Very Nice and Straightforward We worked with Shovan and he was very nice and polite. Before working with Shovan, I had been to other dealerships and was not happy with their treat We worked with Shovan and he was very nice and polite. Before working with Shovan, I had been to other dealerships and was not happy with their treatment of me. Other dealers would talk solely to my husband, even though I was the one buying the car. Shovan helped me understand every aspect of the car and talked directly to me unless my husband chimed in. While the negotiation was similar to most, he was extremely respectful and understanding of what I was willing to pay for and what I was not. He did everything he could to get the price to where we wanted it to be. In the end, we worked out a deal and were happy to buy the car from him! More