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HGreg Nissan Buena Park

Buena Park, CA

2.7
510 Reviews

6501 Auto Center Dr

Buena Park, CA

90621

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Showing 510 reviews

February 04, 2021

Customer service was horrible I literally walked in to them being on their phones and not acknowledge me I had to say can I get some help they didn’t even walk me to the car I had to use my car alarm to More

by BIANCA.CAR714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Judy Gregorios, Matthew Hansen
Nov 14, 2024 -

HGreg Nissan Buena Park responded

Bianca.car714, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory.

February 04, 2021

I been coming to this dealership for a while now and Basir is been always so helpful and has amazing customer service. Never had any issues More

by barbara.0217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basir Zahir
February 04, 2021

Hi I was entertained to dealer office. My service was checked and accept what was needed to change and update based on my Nissan Rogue present mileage. Only the one request on monitor when I turned or sw More

by JDL012762
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lopez or Aguilar
February 04, 2021

The service was super quick and straight to the point. I was able to get all of my questions answered and Isaac at service made the experience enjoyable! I will definitely be coming back here for my future More

by Jason212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Diaz
February 04, 2021

Buena Park Nissan has the best customer service. Basir is my service advisor and he takes care of me and my car. He is excellent. More

by CHRIS53179
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basir Zahir
February 04, 2021

I love Buena Park Nissan is the best especially service manager Felipe, best customer service and I always takes care of me when having car trouble. All it takes a phone call to Felipe. If looking for be More

by JZLOPEZ13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Lopez
February 04, 2021

This particular service 1 star. My new rims were damaged. It is my fault for not checking before I drive off but should I? I would expect no damage or at least tell me. More

by TONYOTERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Issac , Chris Hissami, David Swayne, Judy Gregorios, Matthew Hansen
Nov 14, 2024 -

HGreg Nissan Buena Park responded

Tonyotero, it's upsetting to hear that your experience was anything but stellar.

December 23, 2020

Buena Park Nissan has serviced my auto needs for over 15 years. Their employees are always professional and friendly. They make sure your appointment times are complied with. More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
Dec 29, 2020 -

HGreg Nissan Buena Park responded

Don, it's experiences like yours that really keep us motivated! We look forward to your next visit! Take care!

December 11, 2020

I love Buena Park Nissan service dept. I have been a customer here for more than 20 years, and it’s the only dealership I turn to when it’s time to lease or service my car! More

by Klytemnest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sulma
Dec 23, 2020 -

HGreg Nissan Buena Park responded

Klytemnest, we are glad we could help! We're looking forward to your next visit with us!

November 23, 2020

Excelente service, Felipe Lopez always professional, friendly and courteous. BUT the "ladies who answers the phone NEED a motivation and training, they are very rude!" More

by gm4gir299
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Lopez
Nov 25, 2020 -

HGreg Nissan Buena Park responded

Gm4gir299, we're glad you had such a wonderful experience with us! Thank you so much again for your feedback! We hope you have a great day!

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