HGreg Nissan Buena Park

Not much contact with Basir at all. He was at lunch and just gave me my keys when done. Got another person to help me for how to use features in my car. My car was delivered to me once selected and this wa just gave me my keys when done. Got another person to help me for how to use features in my car. My car was delivered to me once selected and this was nice since the pandemic was happening but I was not given instruction on how to use certain things. So another man helped me after my first service appointment. More

Very professional and great customer service, they solve my problem and even help me with a rental. That was awesome 👌 👏 😎 recommended this Nissan dealership to all. my problem and even help me with a rental. That was awesome 👌 👏 😎 recommended this Nissan dealership to all. More

Isaac has been my service advisor for years with my 2013 pathfinder that was replaced with a 2017 due to lemon law and now with my 2017. Needless to say, we are there ALL the time, and he’s always amazing. pathfinder that was replaced with a 2017 due to lemon law and now with my 2017. Needless to say, we are there ALL the time, and he’s always amazing. My 2017 has had the electrical Brain replaced at 6months and now the transmission among other things. Just Wish my cars were better. More

They didn't wash my vehicle after they repaired it when they told me it was included as part of the service being done to my vehicle. they told me it was included as part of the service being done to my vehicle. More

I enjoyed the professional, positive experience. I felt like they wanted my service. They were inviting, patient, and treated me with kindness. They didnt rush me like they wanted my service. They were inviting, patient, and treated me with kindness. They didnt rush me More

Great service Issac is the best always takes care of my Great service Issac is the best always takes care of my car issues. Everyone is proffesional I would recommend new customers. Thank you all Great service Issac is the best always takes care of my car issues. Everyone is proffesional I would recommend new customers. Thank you all ty More

Came in to get my transmission looked at and was charged more than $100 and didn’t get any work done. Managed to do most stuff at home more than $100 and didn’t get any work done. Managed to do most stuff at home More

No receipt was provided. Price charged was $100 more than quoted. Said they didn't charge tax, but obviously covered it in the inflated charge. Work done was part of emissions system and should gave than quoted. Said they didn't charge tax, but obviously covered it in the inflated charge. Work done was part of emissions system and should gave been cover by the CA 7 year emissions warranty at no cost. Wonder if they charged both Nissan and us for the same warranty work. Thus whole repair started out on the wrong foot. Had 7 am appointment, but no one was there to meet me. No manager, no service associate. A mechanic took the key and wrote down what was wrong. Even the early bird drop off was empty of envelopes, etc. Crappie service all the way around. More

Isaac Díaz was my service Advisor and went above and beyond to service my vehicle in the time frame promised. Will return again Christopher Andrew’ beyond to service my vehicle in the time frame promised. Will return again Christopher Andrew’ More

friendly staff and extremely helpful. they were able to work with us and get us exactly what we wanted. very patient and honest with us work with us and get us exactly what we wanted. very patient and honest with us More