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HE McGonigal Inc

Kokomo, IN

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15 Reviews

2828 East Markland Ave

Kokomo, IN

46902

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Showing 15 reviews

April 03, 2013

The entire dealership went over and beyond my level of expectations. I had no idea that buying a car would be this easy. Thank you. More

by Haroldjeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Aeschleman
April 03, 2013

Two words describe this dealership and staff: Awesome and Fantastic!! They made us feel so welcome and were extremely helpful, I would recommend them to anyone looking for a good deal on a vehicle. More

by Lgamblin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Christopher
March 29, 2013

I went to purchase a Jeep Grand Cherokee it was a 1999, I went to purchase a Jeep Grand Cherokee it was a 1999, which was very overpriced anyways for the year but they decrease the price a little then up More

by Mandym30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Monica was the sales associate which did a good job to try to help me , it was the boss John who was very inconsiderate especially after I read the car fax
Apr 08, 2013 -

HE McGonigal Inc responded

The information that the customer posted is slanderous and incorrect. The CarFax report was provided upon request. The vehicle was priced at $5,997 and the customer wanted to purchase it for $3,000. We felt this deal did not make sense to our business so we respectfully declined their offer. They did have a question on the miles of the CarFax which was addressed and proven to be an error on the CarFax report with respect the miles. The vehicle was originally from Canada. All mileage postings in the CarFax report are reflected in kilometers if you do the math (which was done with and in front of the customer). When the vehicle found its way to Indiana, the CarFax report began showing miles (and not kilometers as it had done previously). Thus, making it look like the miles had been rolled back in the customer's eyes. Rolling back an odometer is first illegal, and second is impossible on a digital odometer. We have made two attempts to have the customer call us to discuss such, said matters. She has elected not to do such. Long story short, the customer wanted to pay $3000 for our $6000 Jeep. This was just something that we were unable to do. Thus, the customer decided to take their frustrations out on us by falsifying the information advised and not telling the "whole story". We are a dealership of integrity and have been in business since 1928. We are not in the business of selling vehicles that had been tampered with.

November 20, 2011

We stopped at this dealership because of their website. We met Brandon outside on lot and Travis inside. They did a search and found the truck we wanted. We have been contacted at home about our new Canyon More

by miessen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Shedron, Brandon Stroud, Travis Shedron
March 23, 2011

Nothing! Awesome dealer I was out of state and did the entire purchase over the phone till delivery. They had it cleaned up, and all my paperwork set up so signing the papers took less than 20 minutes! My More

by wgwilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Parrott, Matt
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