H. M. Brown Automotive

Experts in their field. I know how frustrating buying a new car can be. Honestly I never realized what auto brokers did. The guys at HM Brown & Associates are great and very I know how frustrating buying a new car can be. Honestly I never realized what auto brokers did. The guys at HM Brown & Associates are great and very friendly. The fact that they know so much and have so many options to put you into a dream car are reasons alone to give them a visit. More

Great Experience! Would Highly Recommend! Mark is the best! He is very knowledgeable in his field and I would highly recommend him to anyone looking for a new or used car! He helped me through Mark is the best! He is very knowledgeable in his field and I would highly recommend him to anyone looking for a new or used car! He helped me through every step of the way and treated me like I was a family member to ensure that everything went smoothly with my transaction! More

Outstanding customer service - went above and beyond. Deb Roden drove to Brighton to get the car I wanted and brought it to my office. When I purchased it - it was in pristine condition. We also left a Deb Roden drove to Brighton to get the car I wanted and brought it to my office. When I purchased it - it was in pristine condition. We also left a few items in our traded in car - she was great about retrieving them. More

Always using HM Brown HM was a categorical improvement to the car buying experience in every respect. HM Brown was able to find the exact car I wanted, in the specific colo HM was a categorical improvement to the car buying experience in every respect. HM Brown was able to find the exact car I wanted, in the specific colors and with the specific options I wanted - all at substantially less than the offers from the dealership. dealership wasn't even close to competitive. Apples and oranges. I'm never going back to a traditional dealership. More

Stan Ferrin - Outstanding Customer Service! We just leased our 4th vehicle, and Stan made them all happen. Working with him is a pleasure, certainly not the typical car dealership sales experien We just leased our 4th vehicle, and Stan made them all happen. Working with him is a pleasure, certainly not the typical car dealership sales experience. I gave him the vehicle and features, he brought the vehicle(s) by my office to test drive. VERY CONVENIENT! Stan can be trusted and has always met our expectations. The next time we need a vehicle, I'll call him. More

Thank you Mark Mark Pierzchala made our car buying (leasing) experience super easy. He helped us narrow down our choices, found the best finance options, and brough Mark Pierzchala made our car buying (leasing) experience super easy. He helped us narrow down our choices, found the best finance options, and brought the car to us, all the paperwork, even took back our lease return! So much better than hours at a dealership! More

Thank you Kurt Kurt was AWESOME! He was running 100 miles an hour putting me in as many different cars as possible. He wanted me to really know what was available an Kurt was AWESOME! He was running 100 miles an hour putting me in as many different cars as possible. He wanted me to really know what was available and didn't pressure me into anything. I ended up leaving with a brand new Toyota RAV4. The process was easy, quick, professional, and fun. Couldn't be more pleased! Cody More

Car Buying the Right Way Buying a car using HM Brown was a very good experience compaired to the norm with dealerships. No pressure and everything was ready when we arrived. J Buying a car using HM Brown was a very good experience compaired to the norm with dealerships. No pressure and everything was ready when we arrived. Jesse had vehicles there for us to test drive and when we mad a decision the vehicle was ready, papers were ready . We were in and out in about 30 min. More

Best Customer Service Experience I Have Ever Had! I was in the market for a 2017 Toyota 4Runner, but I was extremely upside down on the vehicle I wanted to trade in. I contacted HM Brown based solely I was in the market for a 2017 Toyota 4Runner, but I was extremely upside down on the vehicle I wanted to trade in. I contacted HM Brown based solely on their reputation. I was blessed to have Bryan Bennett take my call. I brought the vehicle down to the HM Brown office one afternoon a couple of weeks ago, Bryan performed a trade in evaluation on the vehicle I wanted to trade in (this process only took 20 mins). I explained to Bryan exactly what I wanted and he told me he would see what he could get for my vehicle. a few days later, Bryan contacted me and gave me the news that I was severely upside down. Undeterred, I took Bryan on a roller coaster of indecision and other vehicles I could settle on. Bryan wouldn't let me settle, he knew what I wanted and reminded me of that every step of the way. Bryan kept working on my behalf and found a trade in buyer that offered a full $1k higher than the initial trade in estimate. This difference made everything possible, with my down payment and the additional $1k he found for me, I was able to roll only $1k of negative equity over. Knowing that I wanted a specific monthly payment, he walked me through the prospect of a lease which gave me a monthly payment nearly $100 less than my max on the exact vehicle that I wanted. This allowed me to essentially refinance the negative equity at a much lower interest rate, pay that negative equity off faster and provide fantastic options at the end of my lease. I was able to get the exact vehicle I wanted for a better price than I could have hoped for. Bryan worked around my schedule and setup a late meeting so my wife and I could come complete the signing of the paperwork after work. The paperwork took 25 mins and I was on the road. Fast forward one day, I wanted clear bra and tint added to the vehicle. Bryan was able to get me the best pricing I have ever seen on that service and an appointment within 48 hours of my original purchase. Knowing I was pressed for time, he allowed me to bring my new 4Runner over early the next morning and gave me a loaner vehicle so I wouldn't have to get a ride. After the clear bra and tint were applied, he met me with my 4Runner at my job site. My effort level throughout this process was essentially none. Bryan did ALL the work and kept me in the loop every step of the way. Bryan has a customer for life and I will refer everyone I know to him. Do yourself a favor and look Bryan Bennett up next time you need a car. Thanks Bryan. More

Excellent Customer Service! Great Experience! I was looking for a Mazda CX5, not new, but with low miles and all the bells and whistles. Bryan was able to work with another dealer to get the car I was looking for a Mazda CX5, not new, but with low miles and all the bells and whistles. Bryan was able to work with another dealer to get the car I wanted and the price I wanted to pay! I love it! I would most definitely recommend Bryan to anyone who is looking to purchase a car, new or used! More