
Gwinnett Place Nissan
Duluth, GA
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We were extremely happy with Gwinnet Place Nissan and our salesman, Mr. Noe Ponce. Mr. Ponce is an exceptional salesman; he is professional and very knowlegeable about the cars that he is selling. We never salesman, Mr. Noe Ponce. Mr. Ponce is an exceptional salesman; he is professional and very knowlegeable about the cars that he is selling. We never felt rushed; he spent time getting to know us and our car needs. We felt very welcome and comfortable throughout the process. Before I test drove the Altima, Noe gave us a thorough presentation of the car and its features. I love my new car, and I feel that we negoitated a fair price. Noe was genuinely nice and funny too; it was a a very good car buying experience! The business manager, Mr. George Figueroa, was also a pleasure to work with us. He helped us with the financing; he was very friendly and made the process easy. Great customer relations!! They made us feel special. We will recommend Noe and the dealership to everyone we know! More
I knew what I wanted when I drove from S. C. to purchase. I just wasn't so sure how to get it for what I was willing to pay. I think both the dealership staff and I felt like we made a fair deal. Most imp I just wasn't so sure how to get it for what I was willing to pay. I think both the dealership staff and I felt like we made a fair deal. Most importantly, Mike Morris, my sales person, was outstanding. He went way beyond the call of duty to meet my desires in a Maxima. Not only that, he provided me with a loaner car while my new Maxima was being "updated." AND he located my remote control that I left in the loaner. He shipped it to me the following day - all with the sound of happiness in his voice. He is driven and caring, customer-focused and a "man of his word." Moreover, the staff kept my trade-in carefully parked in order to protect the live biddies I had with me! I was going to throw in a chick with the trade-in to help lower the cost but no one seemed to REALLY want one. Oh well. Gwinnett Place Nissan is THE dealership to "deal" with! Ask for MIKE! More
i never felt pressured to buy at all i felt i was treated fairly and they got the vehicle i wanted at the price i wanted the overall experience was fun as it should be not stressful like my prior car search fairly and they got the vehicle i wanted at the price i wanted the overall experience was fun as it should be not stressful like my prior car searches have been would reccommend to family and friends when they are looking More
Nissan is a good car but this dealerships customer service is terrible. First the salesman asked me if I had financing and with what bank. I told him the name of my Credit Union and he said we work service is terrible. First the salesman asked me if I had financing and with what bank. I told him the name of my Credit Union and he said we work with them all the time, hundreds of loans. The finance manager later had never heard of my Bank. LIES! The finance people kept us waiting for over an hour and then once in their office to sign the papers they tried to add all kinds of extras to the bottom line including a service plan which they said would only add $20 a month to the payment. I told him lets get to the bottom line I will look at the options later but he insisted in describing in detail all the ad-ons I had already said I didn't want. LIES AGAIN! It added over $1500 to the price of the vehicle! It took me getting verbally angry to get to the bottom line and sign the papers. I had to actually say, "The price you originally quoted me is what I want to pay or I'm out of here." Over all customer service sucks! Typical sleezy car dealers trying to rip you off for every extra dime they can get! More
We had excellent service and all of the employees were really nice eventough we didn't make the purchase on the first day. They knew that we were unhappy with the offer on the first day of our visit and really nice eventough we didn't make the purchase on the first day. They knew that we were unhappy with the offer on the first day of our visit and Chris tried his hardest to give us an offer that we would agree to and be appoved the next day. After our purchase, the owner and all the other employees came to congratulate us and even move our things which made our experience the best that we ever had at a dealership. More
I was totally satisfied because I put forward my proposal on what I had to offer in order for to purchase this car. Mike Morris then put forward what he had to offer and we then began to work on a solution on what I had to offer in order for to purchase this car. Mike Morris then put forward what he had to offer and we then began to work on a solution that in the end I accepted. Also negotiations done in a polite friendly manner. More
Awesome Experience. The Sales person was very knowledgeable and helpful. He took his time to find exactly the car i wanted and it was a smooth easy going process. I would recommend this dealer an knowledgeable and helpful. He took his time to find exactly the car i wanted and it was a smooth easy going process. I would recommend this dealer and especially Noe to anyone interested in buying a wonderful Nissan!!!!!! More
Gwinnett Place Nissan will allow you to take home a car, drive it for a week. Then call you back and tell you that they want $500 to $1000 more down plus your interest rate will increase by 2.5%. Then when drive it for a week. Then call you back and tell you that they want $500 to $1000 more down plus your interest rate will increase by 2.5%. Then when you tell them that you will just return the car b/c you don't have any more money to put down, they want to work out a deal with you. And then have the nerve to say that the dealership can lower your interest rate by 2% and they have reserve money so you wont need to put anything else down, if you will just work out the deal with them! So basically, you called me after the 3 day resend period to tell me the interest rate was going up and you wanted more money down so you could get more money! And when I told you no, you then tell me what liars and cheaters you really are and that I can keep the car! NOT!!!! Here is your car back and you get NONE of my money! DO NOT EVER DEAL WITH GWINNETT PLACE NISSAN OR GWINNETT FORD! More
Mike Morris was very attentive and met me at my car when I had an appointment with him. He was quick...didn't waste time and worked hard to get me a great deal on my truck. He always had a smile on his face I had an appointment with him. He was quick...didn't waste time and worked hard to get me a great deal on my truck. He always had a smile on his face and made me feel comfortable and at ease with his cheerful laugh. I would absolutley recommend that someone go to Gwinnett Place Nissan when shopping for a vehicle. My experience was top-notch! More
very courtise and friendly service. Noe took the time to tour the lot and show us everything, from small suv to all price range cards. discussed leasing vs buying and showed two examples of cars, lease vs tour the lot and show us everything, from small suv to all price range cards. discussed leasing vs buying and showed two examples of cars, lease vs buy. came away with a very satisfied buying experience and learned a lot about leasing for future refeence.. love the car I bought. thank you . More