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Gwinnett Place Nissan
Duluth, GA
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We took several weeks to review different cars from Cadilac to Kia. We decided on a 2010 Maxima from Gwinnette Place Nissan. Good price great car. They also helped us get the warranty that will gi Cadilac to Kia. We decided on a 2010 Maxima from Gwinnette Place Nissan. Good price great car. They also helped us get the warranty that will give us piece of mind with all the technical equipment that can potentially go bad. Thanks Noe. More
Angelika Colvard absolutely knew everything about the Juke, she not only explained in depth about every feature this car had but the ability the engine had also. Then, she went on and explained the acce Juke, she not only explained in depth about every feature this car had but the ability the engine had also. Then, she went on and explained the accessories that were available. When I told her I was not interested in the colors they had at the dealership, she ask me what I wanted and immediately found the vehicle I wanted, what else could I do, I bought it! In comparison to other dealerships Angelika has so much more knowledge about what she is selling and understands the need in customer service to the point this made the sell very easy. THANK YOU ANGELIKA! More
Chris Nguyen and Reggie (with the financial department) were so helpful and receptive to my needs. I always appreciate excellent customer service since it makes me feel that they care about me as an indiv were so helpful and receptive to my needs. I always appreciate excellent customer service since it makes me feel that they care about me as an individual and with such an important investment in my life, especially in this day and age of hard financial times. I truly appreciate their kindness and help with all of my needs. Chris game me several calls of follow up and it has been an overall good experience for me. It is great to see great customer service. Thanks you! More
The place was cleaned. The associates were very friendly. I will buy next car there and I will recommand any of my friends who want to buy a car. They were very professional. Tracy Ayres was very helpful and I will buy next car there and I will recommand any of my friends who want to buy a car. They were very professional. Tracy Ayres was very helpful and knowledgable of the vehicle I want to buy. Thank you, Joe More
Noe Ponce is absolutely the best car salesman EVER!!!!. Very friendly, knowledgable and was "on target" with my financial and vehicle needs. No high pressure tactics. Very straightforward. A pleasure to Very friendly, knowledgable and was "on target" with my financial and vehicle needs. No high pressure tactics. Very straightforward. A pleasure to do business with. Will definetley referr all of my friends to him for future purchases. More
I was looking for a new dealership to service my car after having a bad experience at the Decatur location, so I brought it here. I had a door panel replaced, and they were looking into an ignition prob after having a bad experience at the Decatur location, so I brought it here. I had a door panel replaced, and they were looking into an ignition problem. They gave my car back to me, stating that the needed to order a part, so I would need to come back. I get in my car, and there is a HUGE crack in the dashboard. I was incredibly dismayed that no one confessed when they gave the car back, and left me to find it and bring it up myself – as if I could have missed it. But what if I hadn’t seen it? That spoke poorly to their integrity that they would damage it and not apologize or offer to fix it until I brought it up. Then when the service manager Mr. Booker was brought over, he calls his service guy via phone, who of course doesn’t remember that happening, then espouses the virtues of his tech guy, but they will go ahead and take care of it for me. When something like this happens, and NO ONE informed me of the damage up front, leaving me to discover it, why would you think that I even want to hear about how honest your guy is? And to say that at any point as many as 4 different people could have been in my car, and they could have done it – these are still your employees – why would that make me feel any better? **Update: The Service Director, John Rose, called me to make this situation right. His Assistant Megan also called me. They were understanding of my anger and concern over the situation, and gave me a rental while they repaired my dashboard. Although I was upset that the situation happened, and had to get to this point, I am pleased that they attempted to make amends. I got my car back, with my dashboard back in one piece. They detailed my car thoroughly, to the point that it looked almost better than the day I bought it. Mr. Rose seems to be a very sincere guy, genuinely concerned about the reputation of his shop, and I appreciate that. I feel confident in saying that, should anything go wrong, he will do his best to correct the situation. More
I wish there was more incentives for new car buyers. The I wish there was more incentives for new car buyers. The incentives were good but not great. It would be greatly appreciated if customers with su I wish there was more incentives for new car buyers. The incentives were good but not great. It would be greatly appreciated if customers with sub par credit be give more options. More
I thoroughly enjoyed buying my new Nissan Rogue through Renee and Cass. They were both very friendly and helpful and I would highly recommend these two sales people and dealership. Renee and Cass. They were both very friendly and helpful and I would highly recommend these two sales people and dealership. More
The quality of customer service and product knowledge was outstanding. I went into this dealership to trade in my car with a fair idea of what my options were but still somewhat unsure of what I was going t outstanding. I went into this dealership to trade in my car with a fair idea of what my options were but still somewhat unsure of what I was going to do. I received such excellent service, and felt that I was getting all of the valuable information I needed to make the right decision about my next car purchase. I received the attention that I needed, was brought water while I waited (briefly) and left with a new 2011 Nissan Rogue that I absolutely love. They worked with me on all of my options, and I left a very happy customer. Chris Nguyen was incredible in his knowledge of the product and was so very nice and patient while I figured out exactly which car I was going to purchase. Brandon Barron, the sales manager, was able to assist me in all of my financing options, and allowed me to understand whether a purchase or lease was the best option for me. Thank you Gwinnett Place Nissan... you've produced another happy and very loyal customer! More