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Gwinnett Place Nissan

Duluth, GA

Overview
Reviews
Vehicles
4.9
917 Reviews
Call Dealership (678) 515-9330
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2555 Pleasant Hill Rd

Duluth, GA

30096

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Showing 917 reviews

April 13, 2024

I was satisfied with the service except it seemed to long. 3.5 hrs for inspection and rear brake job after it was previously scheduled for brake noise trouble service. More

by greg-malinak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Apr 17, 2024 -

Gwinnett Place Nissan responded

Thank you for your review, Greg. We appreciate you letting us know about your experience. We're glad you were satisfied with the service itself, but we understand 3.5 hours is a long wait time for an inspection and brake job, especially when it was previously scheduled. We apologize for any inconvenience this caused. At Gwinnett Place Nissan, we strive to provide efficient service while maintaining high quality standards. We'd like to learn more about your specific experience to see if there are any improvements we can make to our scheduling and communication processes. If you're comfortable sharing more details, you can contact Chris Tomlinson at 470-607-0936. He'd be happy to discuss your experience further and ensure any concerns are addressed. Thank you again for your feedback. It helps us identify areas for improvement and continue to deliver exceptional service.

April 09, 2024

Very professional and courteous Tech. And service center in the northeast Atlanta Georgia provides the best! More

by tqadirghallab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Apr 09, 2024 -

Gwinnett Place Nissan responded

Hi there, Thank you for your review. We are happy to hear that our team provided you with professional and courteous service. Please visit us again for all of your vehicle needs.

April 07, 2024

Service rep was accurate in stating the time it would take for the routine service to happen. Didn’t take any longer than stares. But for some reason the service tech lowered my truck’s tire pressure t More

by davidnuxoll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diamond
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Apr 08, 2024 -

Gwinnett Place Nissan responded

Hi David, Thank you for your review. We are happy to hear that our team provided you with quick service. We apologize for your tire pressure issues. Please visit us again for all of your vehicle needs.

April 02, 2024

Our experience buying a new was elevated with the amazing customer service that Natalia Soto provided. We bought a new car from her and she helped us with the process from beginning to end. She is the best More

by Mabel Varon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Natalia Soto
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Apr 03, 2024 -

Gwinnett Place Nissan responded

Hi Mabel, Thank you for your review. We are happy to hear that Natalia provided you with amazing service. Please visit us again for all of your vehicle needs.

March 26, 2024

The wait was so long 3 hours! ! I hope the next visit is not that long please!! Thank You for the service!! More

by Cimp03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micholas Jackson
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Mar 27, 2024 -

Gwinnett Place Nissan responded

Hi there, Thank you for your review. We are happy to hear that our team provided you with good service. We apologize for the extended wait time. Please visit us again for all of your vehicle needs

March 25, 2024

I have two nissans and have been having them serviced at GWINNETT Place Nissan for years. I always get professional service thats geared towards my service needs. My service advisor Gil Rodriquez and mechan More

by Taurus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gil Rodriguez and Lee the mechanic
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Mar 27, 2024 -

Gwinnett Place Nissan responded

Hi there, Thank you for your review. We are happy to hear that Gil and Lee provided you with great service. Please visit us again for all of your vehicle needs

March 24, 2024

Being with them since2016 when I got my Nissan love Gwinntte and the service department mike Jones in the service is the best More

by Zetalowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Jones
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Mar 25, 2024 -

Gwinnett Place Nissan responded

Hi there, Thank you for your review. We are pleased to hear that our Mike Jones and our team provided you with great service. Thank you for your kind words and support. We look forward to working with you again.

March 21, 2024

They always do the job correctly. This is our third Nissan, and we couldn’t be happier. More

by Rcohn95038
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in Seevice
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Mar 22, 2024 -

Gwinnett Place Nissan responded

Hi there, Thank you for your review. We are pleased to hear that our team provided you with great service. Thank you for your kind words and support. We look forward to working with you again.

March 18, 2024

My Time There Was efficient and good service. The customer service representative was very knowledgeable and polite. Thank you Nissan place of Gwinnett. More

by Bredeno2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diamond
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Mar 18, 2024 -

Gwinnett Place Nissan responded

Hi Bredeno, Thank you for your review. We are pleased to hear that our team provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

March 17, 2024

Service diagnostics didn’t indicate transmission problems, car stopped a couple days later. CAR TOWED 😞 More

by mayfield30096
Service Price Transparency
Workmanship
Recommend Dealer
No
Employees Worked With
Diamond Brown, Ricardo J. Reyes
Report | Print
Mar 20, 2024 -

Gwinnett Place Nissan responded

Hi Mayfield, we're sorry to hear about your recent experience with our service diagnostics. We strive to provide accurate assessments and are disappointed to hear about the issue with your car. Please reach out to Chris Tomlinson at 470-607-0936 to discuss this further.

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