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Gwinnett Place Nissan
Duluth, GA
943 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 943 reviews
September 26, 2016
Great Customer Service This dealership made it really easy on me when buying my car. My salesman, Garrison Majors, was fantasting and very patient with me. Great Job Guys!!! This dealership made it really easy on me when buying my car. My salesman, Garrison Majors, was fantasting and very patient with me. Great Job Guys!!! More
by M. Heit
Employees Worked With
Garrison Majors
September 11, 2016
Best Customer Service J.J. Fang was an Excellent Salesman. He was honest, genuine and assured we were purchasing the vehicle that we truly wanted. I recommend everyone to a J.J. Fang was an Excellent Salesman. He was honest, genuine and assured we were purchasing the vehicle that we truly wanted. I recommend everyone to ask for J.J. Fang! More
by Chefdavid
Employees Worked With
J.J. Fang
August 11, 2016
Worst experience I've ever had Before I was even out of my car, I was being insulted. Even the receptionist was rude. There is absolutely no reason to subject yourself to this place Before I was even out of my car, I was being insulted. Even the receptionist was rude. There is absolutely no reason to subject yourself to this place. I was lied to on the phone before arriving, lied to directly when I got there. If you still decide to risk this place, you deserve what you get. More
by Leon
Employees Worked With
Sales Manager
July 31, 2016
the worst dealership Don't go there, stay away from that dealership and you are not going to lose your time, patience and the most important, your money. Don't go there, stay away from that dealership and you are not going to lose your time, patience and the most important, your money. More
by edgard2016
Employees Worked With
bart bennet, jeff jackson
June 06, 2016
Superb experience !!!!! From the time I entered the parking and from the time I left the experience was perfect .... My sales person Joe Yusuf was very friendly, professional From the time I entered the parking and from the time I left the experience was perfect .... My sales person Joe Yusuf was very friendly, professional, and wasn't pushy. He listened to what I had to say wnd what I needed without cutting me off ... I didn't even plan on buying a car last Friday but everything went so smoothly and I left with a 2016 Nissan Sentra which was greatly needed ... This purchase will change my life and I am thankful... The rest of the staff and manager was great as well !!! More
by Angela Love
Employees Worked With
Joe Yusuf
June 02, 2016
RUN FOR THE HILLS!!!!!! WHERE DO I START....MAYBE I CAN START WITH HOW I HAD TO LISTEN TO THE GENERAL MANAGER(VINCENT SUMPTER) SCREEMING AND CURSING AT HIS STAFF...OR SHOULD WHERE DO I START....MAYBE I CAN START WITH HOW I HAD TO LISTEN TO THE GENERAL MANAGER(VINCENT SUMPTER) SCREEMING AND CURSING AT HIS STAFF...OR SHOULD I START WITH THE LOUD MUSIC THEY PLAYED WITH CURSING AND DEGRADING LYRICS TOWARDS WOMEN...HOW ABOUT I START WITH THE WAY THE SALESMAN CAME OVER WITH A WORKSHEET FULL OF B.S NUMBERS WHICH I WILL MAP OUT FOR OTHER PEOPLE SO YOUR AWARE ABOUT HOW THEY WILL ATTACK YOU.....I DO WANT TO GIVE A SHOUT OUT TO THE SALESMAN THEY FIRED IN FRONT OF CUSTOMERS....... SO I'LL START WITH THE FACT THAT I CALLED IN FOR A VEHICLE DIDNT NEED TO KNOW NUMBERS BECAUSE THIS DEALERSHIP HAS PLAYED GAMES BEFORE WITH PLENTY OF PEOPLE AND BECAUSE THE COMMUNITY IS SMALL PEOPLE TALK......SO ALL I NEEDED TO KNOW IS IF THEY HAD IT...SPOKE TO EBONY IN THEIR INTERNET DEPT SHE WAS ALL THAT WAS GREAT ABOUT THIS PLACE.....CAME IN AND WAS ATTACKED FROM THE MOMENT I DROVE ON THERE LOT......SO SIDE BAR PEOPLE BE PREPARED TO BE STOPPED WHEN YOU ENTER ON THE LOT TO BE ASKED WHY ARE YOU THERE...I TOLD THE GUY I WAS HERE FOR GROCERY SHOPPING AND PULLED AWAY.....THEN HE WALKED OVER TO MY CAR AND WAITED FOR ME TO GET OUT ALL SAD LOOKING..AS IF HE LOST HIS BEST FRIEND AS SOON AS I GOT OUT I SAID NOT TODAY AND NOT WITH YOU...WALKED IN AND MET A DIFFERENT SALES GUY WHO I TOLD WHAT I WANTED HE WENT AND GOT THE CAR WE TEST DROVE AND WENT RIGHT TO THE NUMBER PART...... NOW THIS IS WHERE IT GETS TRICKY AND I AM GOING TO MAP OUT HOW THEY DO IT SO YOU CAN EXPECT THIS.....I WILL TRY TO DIAGRAM HOW THE WORKSHEET WILL LOOK......... PRICE.. DISCOUNT... WARRANTY... GAP... TAX... TAG..FEE... SO WHAT THEY DO IS TRY TO ANGLE IN WARRANTY AND GAP WITHIN THE FIRST TIME THEY SHOW YOU FIGURES...ITS A WAY FOR THEM TO MAKE MORE PROPHET OFF YOU...ALSO THEY CHARGE YOU FOR SOME STUFF CALL ZACTEK WHICH THEY SAID HELPS PROTECT YOUR CAR... THE ANGLE IS FOR YOU TO ONLY NEGOTIATE THE WARRANTY AND GAP AND ZACTEK NOT THE PRICE OF THE CAR...THE MINDSET IS TO KEEP YOU OFF THE PRICE...DENY ALL OF THE EXTRAS AND GET BACK ONTO PRICE WITH THEM KEEP THEM ON THEIR HEELS....NOW THEY HAVE A SYSTEM OF TRYING TO FORCE YOU TO BUY WHICH IS AFTER THE SALESMAN THEY SEND OVER A A.S.M WHICH IS A SMALL VERSION OF A MANAGER...THEN WHEN HE CAN'T GET YOU TO MOVE THEY SEND OVER THE DESK MANAGER...IF HE CAN'T GET YOU THEY SEND OVER A LARGER ROUND GUY WHO STATES HE IS THE GENERAL SALES MANAGER....YOU HAVE TO PAY ATTENTION TO THE SETUP OF COURSE I DID NOT BUY DUE TO THE WAY THEY TRIED TO GET TRICKY WITH THE PRICING AS WELL AS THE WAY THE DEALERSHIP GENERAL MANAGER YELLING AT HIS MANAGERS TELLING THEM THEY WILL ALL GET FIRED IF THEY DON'T SELL MORE CARS...NO CUSTOMER SHOULD EVER HEAR THAT...MY SALESMAN WAS THE ONE THAT TOLD ME THEIR NAMES AND HOW THEY OPERATE HE ALSO WAS OK JUST SAD HE WORKS THERE.....I WOULD RECOMMEND ANOTHER DEALER SUTHERLIN IS OK I GOT MY CAR FROM NALLEY NISSAN THEY HAD THE SAME CAR BUT WAS 2,000.00 LESS AND NO ISSUES IN THEIR DEALERSHIP..... TRUST ME RUN.......I NEVER PUT IN A REVIEW UNTIL NOW...THE STORE IS GOING DOWN AND HAS BEEN FOR THE PAST COUPLE OF YEARS...GWINNETT PLACE NISSAN USED TO BE THE PLACE TO GET A CAR NOW ITS JUST THE PLACE TO GET A BAD DEAL....DROP THE MANAGEMENT STAFF AND START FROM SCRATCH THEY MIGHT HAVE A CHANCE AGAIN. More
by mgj
Employees Worked With
Don't want him to get in trouble
June 02, 2016
Went from Florida to there, would do it again! We had such an amazing experience buying our car in Nissan Gwinnet place. Everything Start when looking for a specific car in a specific color, we liv We had such an amazing experience buying our car in Nissan Gwinnet place. Everything Start when looking for a specific car in a specific color, we live in Florida, so we were unsuccessfully looking this car for a while , couple of days later in a friendly talk Mr.Salvador Perez who works in the service center told me to check their online inventory, saying they usually have really good deals and nice cars there so maybe I could find what we were looking. And we did!, so he encouraged us to consider to travel from florida to there, so he put us in contact with Mr. Art Marbury who was incredible helpfull and kind. He gave us a incredible deal for the car considering we was already needing to pay fly tickets to there and then, drive all the way back, he also took care of all the tax,tag and title paperwork so we don't have to worry about dealing with extra paperwork and fees for buying the car out of state. He left everything ready for our arrival!. By the time we got there everything was set! we saw the car, we loved it, it was used but looks like brand new! all the paperworks ready to sign, we couldn't ask for more!. Mr Marbury couldn't be there to close the sale but he left Mr. John Lopez in charge who was very nice since the moment we walked in into the dealer, he showed us the car, gave us a ride to try the car, explained every single thing we didn't know about the car, with a lot of patience and kindness. We found a little scratch that worried us a little bit but Mr Jhon took care of it and got it fixed!, in the meanwhile, knowing we were visiting and without transportation, he provided transportation to us so we could go out and take lunch while they finish all the details. I cant say with words, how happy we are with our new car, and how gratefull we are with Gwinneth Place Nissan for giving us the best experience ever buying a car, it worth the travel and we would do it again. We want to say also thanks to Mrs.Tamara who took care of a misunderstood we had with the tag agency down here in Florida. She is very professional.. PD: You guys together are such an great team! More
by Rafael Beltran
Employees Worked With
Art Marbury, John Lopez, Mrs. Tamara
May 14, 2016
Joe Yusuf was great I came into your store skeptical butJoe Yusuf put me at ease very quickly and I got the car I deserved and needed He would not let me leave until I I came into your store skeptical butJoe Yusuf put me at ease very quickly and I got the car I deserved and needed He would not let me leave until I was satisfied More
by Tan25
Employees Worked With
Joe Yusuf
April 18, 2016
Great Experience Needed to purchase a used vehicle quick, as my Pearl finally gave up the ghost. Was looking at a Nissan Murano at another dealership and was having a Needed to purchase a used vehicle quick, as my Pearl finally gave up the ghost. Was looking at a Nissan Murano at another dealership and was having a not so good experience. My daughter found this one, my son in law called on it and negotiated with Jeremy on it. By the time I got there, all of my paperwork was completed. All I did was test drive, sign my name a few times and Jeremy handed me the keys. Couldn't have been easier! Jeremy was perfect! Called several times that week to check how things were going. Highly recommended! More
by Tonka Rennie
Employees Worked With
Jeremy
April 17, 2016
Nissan Gwinnett Place Nissan was excellent and very friendly. Jeremy Duboe helped me and was very patient in helpimg me find an amazing car!!! Anyone would h Gwinnett Place Nissan was excellent and very friendly. Jeremy Duboe helped me and was very patient in helpimg me find an amazing car!!! Anyone would have a perfect experience! More
by Staci
Employees Worked With
Jeremy Duboe
