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Gwinnett Place Nissan
Duluth, GA
950 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 950 reviews
September 24, 2017
Great Experience I really appreciate all of the great customer service I receive every time I come to get my car serviced. Steve Shank makes sure the technician workin I really appreciate all of the great customer service I receive every time I come to get my car serviced. Steve Shank makes sure the technician working on my service requests completes everything. Its nice to know there is a place I can trust to take my car. More
by SAGMon
Employees Worked With
Steve Shank
September 20, 2017
2002 Altima Oil Change. I am a regular customer my service manager was Mike Nolan great customer relations and management skills. One on one experience was good not over the I am a regular customer my service manager was Mike Nolan great customer relations and management skills. One on one experience was good not over the top in trying to force me into other options other than what I came in for. More
by Palmer
Employees Worked With
Mike Nolan
September 13, 2017
Service I would like to thank Stevie Shank for good customer service and making sure I'm happy with the way he treats me as a customer. Stevie realizes I'm a I would like to thank Stevie Shank for good customer service and making sure I'm happy with the way he treats me as a customer. Stevie realizes I'm a time sensitive customer and that my appointment for service is handled in a timely manner. Thanks again Stevie More
by Z
Employees Worked With
Stevie Shank
September 01, 2017
It's True! When it was time to purchase my 2017 370Z , I decided to give my local dealership another chance. My past purchase was apparently under different ma When it was time to purchase my 2017 370Z , I decided to give my local dealership another chance. My past purchase was apparently under different management was was not so good. This time, AMAZING, First, I was greeted but not harassed or hovered over by a sales man. I like my space but like them available as well and he was. Secondly, despite the fact I was being helped by someone else, everyone greeted me and was extremely pleasant. (Must be a great place to work as well. Third, The whole process once I decided what I wanted, was quicker than I had experienced in my many years of car purchasing. Amazing experience, what a huge difference. More
by Ty
Employees Worked With
Chris Kim
September 01, 2017
new management is outstanding! My experience with this dealership in the past was not satisfactory...under new management the customer service was exceptional! they were very acco My experience with this dealership in the past was not satisfactory...under new management the customer service was exceptional! they were very accommodating and a pleasure to do business with! Highly recommend giving them a chance if in the market for car buying. More
by victoria
Employees Worked With
Alex, Hoang and Chris Kim
August 17, 2017
Bad experience Had an appointment at 10:30 today for a service recall on a rollover airbag. Got there at 10:15, the garage attendant took me inside to a row of servi Had an appointment at 10:30 today for a service recall on a rollover airbag. Got there at 10:15, the garage attendant took me inside to a row of service advisors and all of them said they were busy.Waited 5 minutes when one of them said they would stop and help me, all he did was have me fill a form with my name in address and took my recall notice. Said it would be about an hour. At 1:00 I saw my truck entering garage, don't know if work was about to start or my truck was taken somewhere to be washed. At 1:45 they pulled my truck into the out processing bay. Watched Lot attendant took my key and put them on any empty desk. I stopped and said I wanted to check out and he said I would have to get my advisor to do that. None of the other advisors knew where he was. After a couple minutes one of them checked me out. Got in my truck and service order still hanging on mirror with a bottle of water in cup holder. 3 hours 15 minutes More
by Steve
Employees Worked With
Sorry didn't catch any names
July 29, 2017
Horrifying experience I was told by sales executive, Akkea Watts, that they have a month end car deals, over phone, gave me a lower quote than i asked for Rogue S. Wow! I s I was told by sales executive, Akkea Watts, that they have a month end car deals, over phone, gave me a lower quote than i asked for Rogue S. Wow! I should have smelled their cheap marketing trick. I called up again before the visit to the dealer and Akkea confirmed that deal is still available. I had to go through a 3 hour ordeal and the sales exec Martin Rand III asked "what deal?" "who told?", and mentioned it is just marketing. Finally came out without buying and never going to go back this dealership More
by Vinoth Rajasekaran
Employees Worked With
Akkea Watts
July 25, 2017
Not for me The sales person had no knowledge of the vehicle, the manager used high pressure sales tactics on me. Baited me with a price, made me go all the way k The sales person had no knowledge of the vehicle, the manager used high pressure sales tactics on me. Baited me with a price, made me go all the way kept me waiting for 3 hours on each occassion only to switch the price when it came to signing the papers. Will not go back. I should have read these reviews. They're 100% true, if you are hoping for your experience to be different, ure mistaken. Nice cars, go to another dealership - stone mountain Nissan isn't too far. More
by Sameera K
Employees Worked With
Don't know the managers name. I don't want to name the first sales person she seemed new and I want to cut her some slack.
June 20, 2017
Worst Dealership ever I have read people's reviews on this dealership and everything they say it's exactly what they are doing to me. I am not writing this so I can get a r I have read people's reviews on this dealership and everything they say it's exactly what they are doing to me. I am not writing this so I can get a reply to contact Frank Pizzirulli because I know for sure he won't do anything,neither the general manager. All of them will not face you, and will not take responsibility for how unprofessional their sales personal is. People before purchasing from this dealership read the reviews, as you can see everyone have similar experiences in this dealership. I will not purchase from this place never again. They say they care about their customers, yea right! I hope one day this place gets shut down, all they doing it's lying to their customers. More
by Araceli
Employees Worked With
Sergio(manager),Christian(sales person), Jake Guillard, Bobby Johnson, Tina Klein, General manager and Frank.
May 22, 2017
Excellent Well I purchased my 3rd vehicle from Gwinnett Place Nissan and had another truly awesome experience. My salesperson Teko Houston is the best salespers Well I purchased my 3rd vehicle from Gwinnett Place Nissan and had another truly awesome experience. My salesperson Teko Houston is the best salesperson ever, he tends to your every need and is very knowledgeable about the vehicles. It's truly a pleasure purchasing from Gwinnett Place Nissan once you've purchased from them you won't want to go anywhere else. Wanted to thank the Service Dept and I can't forget to mention my Finance guy Craig he was awesome. There's no place like Gwinnett Place Nissan, I would recommend anyone looking to purchase a Nissan to head straight over there. More
by Lisa Lisa
Employees Worked With
Teko Houston
