Gwinnett Place Nissan

Gwinnett Place Nissan responded

We're thrilled to hear about your experience at Gwinnett Place Nissan! Thank you for recognizing our commitment to honesty and professionalism. Our team takes pride in providing exceptional service, and we appreciate your kind words.

Gwinnett Place Nissan responded

Dear Valued Customer, Thank you for taking the time to leave a review about your recent experience at Gwinnett Place Nissan. We sincerely apologize that your interaction with Mr. Navi Khan fell short of our professional standards and that the service you received did not meet your expectations. At Gwinnett Place Nissan, we take customer service very seriously. To ensure a thorough investigation and discuss your experience in more detail, we recommend contacting our Customer Service Manager, Chris Tomlinson, directly. He can be reached by phone at 470-607-0936. We value your business and want to regain your trust. Please don't hesitate to reach out to Chris Tomlinson directly at the phone number provided. Sincerely, The Gwinnett Place Nissan Team

Gwinnett Place Nissan responded

Dear Valued Customer, Thank you for the positive review! We're thrilled to hear your service experience at Gwinnett Place Nissan was great. A big thanks to Nick in the service department for getting everything done for you in a timely manner. We appreciate you recognizing his efficiency! We look forward to seeing you again for your next service appointment! Sincerely, The Gwinnett Place Nissan Team

Gwinnett Place Nissan responded

Dear Keith, Thank you for taking the time to leave a positive review for Gwinnett Place Nissan! We're thrilled to hear about your excellent experience, especially the exceptional service you received from Mr. Jackson. Knowing you'll be back for future service needs means a lot to us! We strive to provide a positive experience every time, and Mr. Jackson and the entire Gwinnett Place Nissan team look forward to seeing you again. Sincerely, The Gwinnett Place Nissan Team

Gwinnett Place Nissan responded

We're thrilled to hear you had a great service experience! Thank you for taking the time to leave a review, especially mentioning Navi Khan. It means a lot to our team to know Navi was knowledgeable, attentive, and prioritized your satisfaction. At Gwinnett Place Nissan, we strive to make every service visit as smooth and positive as possible. Navi's dedication to customer care is truly appreciated, and we'll be sure to pass on your kind words! We look forward to seeing you again soon!

Gwinnett Place Nissan responded

Thank you for taking the time to leave such a kind review! We're thrilled to hear that William Rue provided you with outstanding service and ensured you were well taken care of throughout your visit. At Gwinnett Place Nissan, we believe in prioritizing customer satisfaction and keeping you informed. It sounds like William embodied those values perfectly. His dedication to clear communication and personalized service, including calling you twice with updates, is truly commendable. We're lucky to have him on our team! We appreciate you recognizing William's efforts, and we're glad your experience at Gwinnett Place Nissan was positive. Please don't hesitate to ask for William by name if you return for future service needs. In the meantime, if you have any questions about the service performed on your vehicle, please reach out to us!

Gwinnett Place Nissan responded

Thank you for taking the time to leave such a fantastic review! We strive to create a welcoming and informative environment for our customers, and we're delighted to hear we achieved that for you. Our team is passionate about vehicles and committed to providing exceptional service, so it's wonderful to know they were able to assist you effectively. Please don't hesitate to reach out if you have any questions in the future, or if there's anything we can do to help you enjoy your vehicle to the fullest!

Gwinnett Place Nissan responded

Thank you for taking the time to leave such a fantastic review – we're thrilled to hear about your positive experience at Gwinnett Place Nissan! We pride ourselves on having exceptional service advisors like Price Moore on our team. It sounds like he truly listened to your concerns about your Maxima Platinum, explained everything in clear language, and prioritized your needs and budget when making repair recommendations. We appreciate you acknowledging that he wasn't pushy and respected your financial limitations. At Gwinnett Place Nissan, we believe in building trust with our customers and providing transparent communication. Price's dedication to those values is what sets him apart! We're glad you'll be back to see us for future service needs. Please don't hesitate to ask for Price by name when you schedule your next appointment. In the meantime, if you have any questions about your recent repairs or your Maxima Platinum, please reach out to us!

Gwinnett Place Nissan responded

Thank you for the fantastic review! We're so glad Diamond was able to diagnose and fix the issue with your son's Nissan Altima quickly. It sounds like getting those locks working made all the difference in getting the car shipped to Italy for your son. We understand how important it is for military families to have their vehicles with them when stationed overseas, and we're happy to have played a small part in making that happen. Thanks again for choosing Gwinnett Place Nissan, and for your service!