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Gwinnett Place Nissan
Duluth, GA
944 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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June 09, 2019
Great experience overall. Entire team of sales, finance and managers came together to help in closing the sale. Felt at ease in the way things were handled. Special m overall. Entire team of sales, finance and managers came together to help in closing the sale. Felt at ease in the way things were handled. Special mention to their new sales employee Greg Gregory Milliner More
by Vij
Employees Worked With
Gregory Milliner
May 23, 2019
Great Experience from start to finish Jae was awesome! I can’t thank him enough for helping me Choose my new car the communication was awesome he was very friendly and knowledge and very p Jae was awesome! I can’t thank him enough for helping me Choose my new car the communication was awesome he was very friendly and knowledge and very professional! I would definitely recommend him to my family and friends!! More
by JustMe123
Employees Worked With
Jae Choi
May 19, 2019
Exemplary customer service experience.....AFTER the sale! Excellent overall experience. Salesman, Marco, may have slightly oversold what types of cosmetic repairs the dealership would normally do for a used Excellent overall experience. Salesman, Marco, may have slightly oversold what types of cosmetic repairs the dealership would normally do for a used car prior to sale, but he was otherwise very courteous and eager to please. While it took about a month to get everything initially promised worked out, the dealership management that I worked with (Bart and Ed) really went above and beyond in making sure they stood behind their word. The entire scenario is more than anyone wants to read here, but know this: They were FAIR and HONEST in meeting my expectations. I couldn't be happier with the outcome and would not hesitate to recommend them to anyone. Mimi, their Customer Relationship Manager (I believe that is her title) was utterly EXCEPTIONAL in her follow-up and communication during the entire process. She ensured that I was informed every step of the way of any progress and was always extremely pleasant to deal with. Most dealerships struggle with the concept of service after the sale, particularly on used vehicles where everything is generally "as-is," but not here.....and that is largely due to Mimi. Kudos to Gwinnett Place Nissan for investing in someone to manage this oft-overlooked aspect of the car business and DOUBLE-kudos for hiring Mimi for the job. She should be paid TRIPLE whatever they're paying her. She's literally THAT GOOD. Thanks again to Bart, Mimi, Ed and Marco. You'll be on my radar for future purchases as a result of the exemplary service you all provided. More
by S1CEM
Employees Worked With
Bart Bennett, Mimi Hoang
May 17, 2019
Financing I was helping my grandson establish credit and had to co-sign. That was in April. They sent our information out to 25 and counting finance companies a I was helping my grandson establish credit and had to co-sign. That was in April. They sent our information out to 25 and counting finance companies and banks. I received more rejections today. My credit score has dropped several points. They should warn you before they send out your information. They literally ruined my scores and my poor grandson who had no credit all. Never use them More
by Disappointed
Employees Worked With
dont remember
May 02, 2019
Respectful Very good professional and fun. He gave us options and different packages. Very transparent and patient. He explain everything and ask for our opinion Very good professional and fun. He gave us options and different packages. Very transparent and patient. He explain everything and ask for our opinion. He answered all our questions as well. More
by Jesie
Employees Worked With
Calvin Simpson
April 29, 2019
Very satisfied customer! Great dealership! Everyone was nice and helpful. They also have a great inventory. We traveled from out of state to purchase a vehicle here. I'm so gl Great dealership! Everyone was nice and helpful. They also have a great inventory. We traveled from out of state to purchase a vehicle here. I'm so glad we did! I love my new truck! I would definitely recommend Gwinnett Place Nissan! More
by aries
Employees Worked With
Alex, Ashley Ralph
April 22, 2019
Great experience I had a great experience purchasing my vehicle with Ms. Ashley. Everything that I asked for was met and it didn’t take me all night to complete the pr I had a great experience purchasing my vehicle with Ms. Ashley. Everything that I asked for was met and it didn’t take me all night to complete the process which I was so appreciative of. More
by TMC86
Employees Worked With
Ashley Ralph
January 31, 2019
Easy to deal with. Well, I went to service my car and ended up with a new car! I asked to get my car value and looked for a new car to compare prices and models. All per Well, I went to service my car and ended up with a new car! I asked to get my car value and looked for a new car to compare prices and models. All personals were courteous and very friendly. More
by Xflaco
Employees Worked With
Art Marbury, J.P. Gibson, Brian Norton
January 25, 2019
Much better than expected I exclusively purchase pre-owned cars, which means I have to visit several dealerships and speak with several salespeople and managers to both find th I exclusively purchase pre-owned cars, which means I have to visit several dealerships and speak with several salespeople and managers to both find the right car, and the right dealership. I just purchased a pre-owned LS460 from Brian Kim at Gwinnett Nissan. I visited a lot of dealerships, and I wish I would have started here first. Hands down one of the best experiences I've had purchasing a vehicle. Brian was great to work with, never pushy, always eager to answer all of my questions, accommodating to a fault, and his management team was equally eager to earn my business. The vehicle was expertly cleaned, detailed and maintained, which gave me confidence in making my buying decision. Most importantly, their pricing and negotiating was always fair and transparent. Thank you Brian for a great experience. More
by jamesv90173
Employees Worked With
Brian Kim
December 24, 2018
Great Service Went in to buy a used Nissan Frontier pickup. Alexis Guthrie and Alex Hoang made the process smooth. We we’re out the door with the truck in 4 hours. Went in to buy a used Nissan Frontier pickup. Alexis Guthrie and Alex Hoang made the process smooth. We we’re out the door with the truck in 4 hours. I’d definitely reccomwnd them to my friends. More
by Mikey
Employees Worked With
Alexa Guthrie and Alex Hoang
