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Gwinnett Place Nissan

Duluth, GA

4.9
917 Reviews

2555 Pleasant Hill Rd

Duluth, GA

30096

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Showing 917 reviews

July 30, 2024

Very attentive met every single issue Best customer service and welcoming faster than most service companies management make sure all concerns are addressed they went above and beyond for me and my car More

by keziashenee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Navi Khan
Aug 01, 2024 -

Gwinnett Place Nissan responded

We're incredibly grateful for your kind words and 5-star rating! It's fantastic to hear that our team went above and beyond to address your concerns. Your satisfaction is our top priority, and we're thrilled that we were able to exceed your expectations.

July 28, 2024

My consultant was exemplary along with my experience at the dealership!! I had always had a great customer experience at Gwinnett Place Nissan. More

by cornelldavidford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pierce Nolff
Aug 01, 2024 -

Gwinnett Place Nissan responded

We’re thrilled to hear that you had an exemplary experience at Gwinnett Place Nissan! We appreciate your continued loyalty and positive feedback. It’s wonderful to know that you’ve always had great customer service from our team.

July 27, 2024

Service advisor Mike Jones was fantastic. The technician Jason Ramos did an outstanding job with servicing the vehicle. Detail tech did a very nice job cleaning the vehicle. Great job Team Gw More

by Globalhab7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jones, Jason Ramos
Aug 01, 2024 -

Gwinnett Place Nissan responded

Thank you for your fantastic review! Your positive feedback is greatly appreciated, and we’re proud to have such a dedicated team at Gwinnett Place Nissan. We look forward to serving you again in the future!

July 20, 2024

Mike Kimball provided excellent customer service. He consistently kept me updated on the services and parts needed. Services was efficient an appreciated all update received via phone and text messag More

by paula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kimball
Jul 25, 2024 -

Gwinnett Place Nissan responded

We're thrilled to hear that Mike Kimball provided such excellent customer service! We appreciate your kind words about the efficient service and the helpful updates. Thank you for choosing Gwinnett Place Nissan!

June 15, 2024

Navi is great in the service department. I pay what needs to be done no nickel and diming. More

by Jfrazier328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Navi
Jun 18, 2024 -

Gwinnett Place Nissan responded

Thank you for your positive feedback! We're glad your service experience was quick and easy!

June 13, 2024

Convient location, neat, clean and everyone shows appreciation toward the customer. They are great and I enjoy the service. More

by gjonesjohnson67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Jones
Jun 13, 2024 -

gjonesjohnson67 responded

Love the people Mike Jones and Renee r awesome

Jun 13, 2024 -

gjonesjohnson67 responded

Super people

June 12, 2024

Got me in there and out quick done really good job of taking care of me More

by Steve miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
For got names
June 09, 2024

Excellent service, they are highly professional. They provide fast and efficient service. I highly recommend them. More

by bodingtonp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GIL
Jun 11, 2024 -

Gwinnett Place Nissan responded

We're thrilled to hear that you had an excellent experience at Gwinnett Place Nissan! We appreciate you taking the time to commend our professionalism and efficiency. At Gwinnett Place Nissan, we strive to provide exceptional service that is both professional and efficient. We're happy to see our team delivered on that commitment in your recent visit.

June 09, 2024

I had planned the work to be performed a day earlier to get an estimate cost and the time it would take to have the work performed. I was happy that I had an appointment and everything went as planne More

by CHUCK OLASZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Navi khan
Jun 11, 2024 -

Gwinnett Place Nissan responded

We're glad to hear that your appointment went smoothly and according to plan! We appreciate you highlighting the value of scheduling an appointment beforehand. At Gwinnett Place Nissan, we prioritize providing an efficient service experience for our customers.

Jun 11, 2024 -

CHUCK OLASZ responded

I jist have to say that your organization was very professional, and I would have no issue recommending Nissan at the Gwinnett Mall to friends and family.

June 07, 2024

Excellent customer service and it was professional and personal. Texts made it easy to follow the progress of my appointment and to opt in or out of repairs. Highly recommend! More

by Satisfied customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mia
Jun 10, 2024 -

Gwinnett Place Nissan responded

Thank you for taking the time to share your recent experience at Gwinnett Place Nissan! We are thrilled to hear that you found our service department to be both professional and personable. At Gwinnett Place Nissan, we strive to create a welcoming environment while providing exceptional customer service. We appreciate your feedback regarding the professionalism of our staff and the convenience of our text communication.

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