Gwinnett Place Honda
Duluth, GA
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Great Customer Service Since day one at the shop the service I received from the team was amazing. Kudos to Matt Paolini for taking care of my car and keeping me updated in Since day one at the shop the service I received from the team was amazing. Kudos to Matt Paolini for taking care of my car and keeping me updated in the whole process. Thanks again for the excellent work! More
Alexander (Service Dept)-Exceptional Customer Service I came in to get my defective battery replaced. The parts counter couldn’t help me, but Alexander did an exceptional job!!! Excellent Customer Service I came in to get my defective battery replaced. The parts counter couldn’t help me, but Alexander did an exceptional job!!! Excellent Customer Service. More
Excellent Service . Brandon listened to my needs and provided excellent service. I would recommend Gwinnett Place Honda for purchasing, service, and parts. Conscience o . Brandon listened to my needs and provided excellent service. I would recommend Gwinnett Place Honda for purchasing, service, and parts. Conscience of wait times. More
Excellent Service I’ve always had a great experience! The service guys are too pushy. I appreciate that as a female. I have gone over to the dealership and one of the s I’ve always had a great experience! The service guys are too pushy. I appreciate that as a female. I have gone over to the dealership and one of the service guys came over to answer questions about the light on the car. It is helpful that you have a 7am start time for service so that I can in and out for work. More
Pleased I’m always pleased at availability. I work crazy hours so it’s hard to make an appointment, but I never have trouble getting someone to take a look at I’m always pleased at availability. I work crazy hours so it’s hard to make an appointment, but I never have trouble getting someone to take a look at my car. Service is friendly and timely. More
Excellent service by Michael Best service always by Michael on any service requested for my vehicle. Michael provide Very detailed and through information on any service needed i Best service always by Michael on any service requested for my vehicle. Michael provide Very detailed and through information on any service needed in order to take care of your vehicle More
Excellent Service Micheal Torres is the best service advisor. He is very passionate and honest advisor. He never over estimate, advice unnecessary repair estimate. Simp Micheal Torres is the best service advisor. He is very passionate and honest advisor. He never over estimate, advice unnecessary repair estimate. Simply honest advisor. More
Great work but subpar customer service I gave the service rep my cellphone number (which Honda had anyway) and I expressed I needed my car that day and was told it’ll take 1-2 hrs. Starting I gave the service rep my cellphone number (which Honda had anyway) and I expressed I needed my car that day and was told it’ll take 1-2 hrs. Starting about 3 hrs later till an hour before closing I called 4 times to get the status of my car and never got a call back. i finally decided to just go to the shop to get my car only to find out the car had been ready and just sitting there! What the xxxx is that?! More
Honest Customer Svc. Charles Kim patient and honest customer service. He was willing to negotiate and answered questions readily. Charles' calm demeanor and factual approa Charles Kim patient and honest customer service. He was willing to negotiate and answered questions readily. Charles' calm demeanor and factual approach made car buying very positive. More
Service was great. Exceeded my expectations. Vehicle in and serviced in less time than expected. Will continue to visit Gwinnett Place Honda for service Ex was great. Exceeded my expectations. Vehicle in and serviced in less time than expected. Will continue to visit Gwinnett Place Honda for service Extremely satisfied More