Gwinnett Place Honda

Quality service Quality job done on my 2013 Tahoe and all customer service was great, except for estimator Celia Benavides, she was the exception. Called her several Quality job done on my 2013 Tahoe and all customer service was great, except for estimator Celia Benavides, she was the exception. Called her several times to check status of my vehicle and never answered any of my calls nor returned them even after leaving voicemails. More

You can trust the process. At most dealerships they try to control the process because they want to get to the up sell as quick as possible. Here, they ask the right questions a At most dealerships they try to control the process because they want to get to the up sell as quick as possible. Here, they ask the right questions and listen to you. By doing that together they can make effective use of their time. You get the vehicle service that meets or, in my case, exceeds my expectations. Then you are given a real evaluation of this status of every system in your car for you to assess. Knowledge is power. More

Great Experience Gwinnett Place Honda and my service advisor, Steven Shoemake once again get high marks for outstanding customer service, ease of scheduling appointmen Gwinnett Place Honda and my service advisor, Steven Shoemake once again get high marks for outstanding customer service, ease of scheduling appointments and competitive pricing. Great experience. More

Recent visit Always prompt, efficient, and courteous! I live in Stone Mountain, but prefer driving all the way to Gwinnett to be serviced. The service is superior Always prompt, efficient, and courteous! I live in Stone Mountain, but prefer driving all the way to Gwinnett to be serviced. The service is superior to the Honda dealer near my home More

Very good They were friendly and knowledgeable took a little bit more time It was not their fault And I am satisfied with the work they have done They were friendly and knowledgeable took a little bit more time It was not their fault And I am satisfied with the work they have done More

Feedback I managed to get the same service rep as before. The service still manage to be good. Very professional and keep me updated on the progress. I managed to get the same service rep as before. The service still manage to be good. Very professional and keep me updated on the progress. More

It was very perfect One because the first impression I was welcome to the way they handle my situation was perfect three I can’t remember the guys name the guy was real One because the first impression I was welcome to the way they handle my situation was perfect three I can’t remember the guys name the guy was really professional the way he did talk to me When I complain about one of the customers the way he replied to me it was good it made me feel at home. More

Oil change and maintenance Took my car in for oil change and suspected I needed brakes. Both were taken care of satisfactorily and was not pressured about getting other work don Took my car in for oil change and suspected I needed brakes. Both were taken care of satisfactorily and was not pressured about getting other work done. Satisfied. More

Excellent service and repair Had a rear end collision with significant damage to lifgate and bumper. Staff was friendly, especially Matt. The repair work was exceptional. The Gr Had a rear end collision with significant damage to lifgate and bumper. Staff was friendly, especially Matt. The repair work was exceptional. The Grand Cherokee looked brand new. More

Great Prompt great service. Not a long wait to get the work done. Completed services as promised. Would recommend anyone to this dealership for purchasing Prompt great service. Not a long wait to get the work done. Completed services as promised. Would recommend anyone to this dealership for purchasing and car services More