Gwinnett Place Honda

Great fast service Awesome service. With the amount of people that were there it was done in a very reasonable amount of time. I will deff be back for anything else I ne Awesome service. With the amount of people that were there it was done in a very reasonable amount of time. I will deff be back for anything else I need More

Efficient body shop Danny and the staff did their best to make my experience great and efficient. Repair was delivered on time to my satisfaction. Would recommend their Danny and the staff did their best to make my experience great and efficient. Repair was delivered on time to my satisfaction. Would recommend their collision center. More

Went well Experience went well, Rep was very polite and professional. Only 2 things I would suggest is #1, the service rep. would give his business card when Experience went well, Rep was very polite and professional. Only 2 things I would suggest is #1, the service rep. would give his business card when you drop your car off, and #2 let you know where the car is parked after he gives you your keys. Those are the only suggestions I have that could have enhanced the experience. Thanks, More

Great! This is my second time receiving service work at this honda dealership and it did not disappoint! They are friendly and they keep me up to date on wha This is my second time receiving service work at this honda dealership and it did not disappoint! They are friendly and they keep me up to date on what is happening to my vehicle. Overall they are very pleasant to work with and I will be a returning customer. More

Excellent Collision Center Staff I followed Rick Eve to Gwinnett Place Honda for my collision repairs and I got to know Andrew Sabau who took care of my vehicle. I’ve gotten to know R I followed Rick Eve to Gwinnett Place Honda for my collision repairs and I got to know Andrew Sabau who took care of my vehicle. I’ve gotten to know Rick’s guys and they carry the same dedication as their boss. Andrew made sure things were done right. Rick, Andrew and Kendall (Hendrick Chevy location) are my go to guys. More

Smooth Process The staff at this dealership were great. I was given prompt and friendly service. I think I got a good deal on my accord and will return for future pu The staff at this dealership were great. I was given prompt and friendly service. I think I got a good deal on my accord and will return for future purchases. More

Dissatisfied Let me say first that I usually have a great experience. My usual advisor is Courvoisier and he is really efficent. I had a different person this time Let me say first that I usually have a great experience. My usual advisor is Courvoisier and he is really efficent. I had a different person this time and it was horrible. I have a warranty for tires and oil changes. My husband took the car for me. Had 2 damaged tires and she told my husband that it would be over $500 to replace. He declined and left and then I had to remind him we had a warranty. Called the dealership back and the advisor said oops, she didnt see it. Had to go back up to the dealership to get the tires replaced. She also charged for the oil change which was under my warranty and had to refund that as well. When I asked her how this happened because I usually dont have a problem with them seeing I have a warranty, her response was "I just assumed there was no warranty and didnt check." Really???? She did apologize but having to make 2 trips and then having to question get refunded for the oil change was a pain. In the future, I want my usual service advisor. More

It was all good!!! It was a very good and we enjoyed it very much. So keep up the good work.Thank you like have a great day Tony It was a very good and we enjoyed it very much. So keep up the good work.Thank you like have a great day Tony More

owner Services team they are so friendly, answer any question i have. quick respond, i would recommend this service team. they are on dod no waiting time. Services team they are so friendly, answer any question i have. quick respond, i would recommend this service team. they are on dod no waiting time. More

Inconconsistent customer care Trevino Hendricks provided thorough customer centered care. However, upon checking out found that there were no issues highlighted in red by the techn Trevino Hendricks provided thorough customer centered care. However, upon checking out found that there were no issues highlighted in red by the technician, only a note stating possible fluid leaks. After reviewing service history with Mr. Hendricks I knew that my vehicle had additional service needs that were omitted. Mr. Hendricks contacted the technician for clarity. Any service recommendations based on year and mileage of car were no longer reflected. This was inconsistent with previous service summaries. My car was brought for an oil change to begin an oil consumption test. There are other issues with the vehicle but I now have a false since of security based on the technician's summary. More